Unit 19 Culver Square, CO1 1WF Colchester, Essex, GB


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Scopri cosa dicono le persone

Valutata 2 stelle su 5

Booked online for a shoe fitting for both my children for 9am and 9.15am because me and my son had to be somewhere at 10am. Get to the shop for 9am and it was shut, phoned customer service up who then... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Really great service from store manager, Beckie, at Clark’s Colchester (Culver Square). She spotted that my kids’ feet had been wrongly measured elsewhere and remeasured them, and gave great advice re... Leggi di più

Valutata 5 stelle su 5

We visited this Clarks store today for school shoes. The shop was very busy but also being excellently managed so we only waited a couple of minutes to be served. Ben helped us, he was polite, frie... Leggi di più

Valutata 5 stelle su 5

Looking for at least one new pair of men’s shoes I tried Clark’s wondering if they would have anything suitable: working but smart with a narrow and shallow fitting. Beckie and Robin’s efforts meant I... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • Unit 19 Culver Square, CO1 1WF, Colchester, Essex, Regno Unito

  • 01206369473

4,8

Eccellente

TrustScore 5 su 5

116 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service Maria!

Maria at the Colchester branch went out of her way to help resolve a problem with my son’s school shoes, where the sole had come away after only few weeks. We left with an exchanged pair and reassurance on the fit. Thank you.

8 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Fantastic autism awareness and support

Fantastic autism awareness and support. Our family is neurodiverse and purchasing shoes for my sons is an extremely stressful event. Sam was amazing. Sensitive, responsive - simply could not do enough to help. Thank you Sam, you are a Godsend and your kindness, patience and understanding made our visit a hugely positive experience.

1 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Sue was brilliant

Sue was brilliant. Very helpful. Friendly service. Allowed me time to browse and make my choices. Highly recommend Sue at Clarks Colchester.
Thank you❤🙏.

26 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Thank you Sam😊

My father and I were served by Sam on Friday and she was absolutely fantastic. I would even go as far to say probably one of the best shopping experiences for shoe shopping I can remember and I am 61 😊. She measured my feet to ensure the correct fit, something I have not had done since a child. Well done Sam👍

22 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Clarks Colchester is great!

I have been going to Clarks in Colchester since my son was little 10 years ago and I have just been in this morning with 2 year old daughter and I have to say what a lovely place and wonderful staff! We saw Debbie and she is amazing, dealing with my little girl who wouldn’t stop dancing! She is efficient, kind and a credit to the company! Also, great to hear a member of staff talk so highly of the company too! We will be back soon, as my children’s feet seem to grow faster every year! Thank you!

13 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer service from Jay

We were served by Jay , just 20 minutes before closing time and he didn’t hesitate to help us. He was super pleasant ,co-operative , helpful , friendly . He went above and beyond to help us and was so kind in his support.
I will highly recommend Jay for his great service.
We will definitely visit and shop in clarks. Thank you Jay!

6 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Grate service

I highly recommend this business Debbie the assistant was very knowledgeable and helpful it was refreshing to have such wonderful service.

5 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing experience

Amazing experience
Thank you to the lady at Colchester store branch. The trainers we wanted weren’t in stock in the store so she ordered them online for us.

17 ottobre 2024
Valutata 5 stelle su 5

I was servedc in the Colchester shop by…

I was served in the Colchester shop by Sally, I was looking for work shoes, she was very helpful and attentive, nothing was too much trouble, very polite and was able to give me a discount as I wanted to buy two pairs of shoes, she has excellent customer service and a real asset to your shop

2 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Shoe issue (splitting)

Visited store today after shoes purchased 8 weeks ago for school for my son had split .Spoke to manager Sally who was very efficient and helpful after discovering the shoes had been put in wrong box at sale and scanning system effected matter resolved remeasured and replacement pair given
Sally could have left me to sort matter out with customer services but took it upon herself to sort matter herself once again very helpful and a credit to your team thank you

29 ottobre 2024
Non scritta su invito

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