Booked online for a shoe fitting for both my children for 9am and 9.15am because me and my son had to be somewhere at 10am. Get to the shop for 9am and it was shut, phoned customer service up who then... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Booked online for a shoe fitting for both my children for 9am and 9.15am because me and my son had to be somewhere at 10am. Get to the shop for 9am and it was shut, phoned customer service up who then... Leggi di più
L'azienda ha risposto
Really great service from store manager, Beckie, at Clark’s Colchester (Culver Square). She spotted that my kids’ feet had been wrongly measured elsewhere and remeasured them, and gave great advice re... Leggi di più
We visited this Clarks store today for school shoes. The shop was very busy but also being excellently managed so we only waited a couple of minutes to be served. Ben helped us, he was polite, frie... Leggi di più
Looking for at least one new pair of men’s shoes I tried Clark’s wondering if they would have anything suitable: working but smart with a narrow and shallow fitting. Beckie and Robin’s efforts meant I... Leggi di più
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Unit 19 Culver Square, CO1 1WF, Colchester, Essex, Regno Unito
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We visited Clarks in Colchester on holiday and bought shoes. Sally gave us excellent service in a very friendly and professional manner. My husband loves the comfort of his new shoes
Maria at the Colchester branch went out of her way to help resolve a problem with my son’s school shoes, where the sole had come away after only few weeks. We left with an exchanged pair and reassurance on the fit. Thank you.
Fantastic autism awareness and support. Our family is neurodiverse and purchasing shoes for my sons is an extremely stressful event. Sam was amazing. Sensitive, responsive - simply could not do enough to help. Thank you Sam, you are a Godsend and your kindness, patience and understanding made our visit a hugely positive experience.
Sue was brilliant. Very helpful. Friendly service. Allowed me time to browse and make my choices. Highly recommend Sue at Clarks Colchester.
Thank you❤🙏.
My father and I were served by Sam on Friday and she was absolutely fantastic. I would even go as far to say probably one of the best shopping experiences for shoe shopping I can remember and I am 61 😊. She measured my feet to ensure the correct fit, something I have not had done since a child. Well done Sam👍
Sam was very helpful & quick to assist. Highly recommend their efficiency & efforts to make the shopping experience seamless.
MARIA at Clarks Colchester she is the perfect
I have been going to Clarks in Colchester since my son was little 10 years ago and I have just been in this morning with 2 year old daughter and I have to say what a lovely place and wonderful staff! We saw Debbie and she is amazing, dealing with my little girl who wouldn’t stop dancing! She is efficient, kind and a credit to the company! Also, great to hear a member of staff talk so highly of the company too! We will be back soon, as my children’s feet seem to grow faster every year! Thank you!
Sally at Colchester branch very helpful.
Sam was delightful and very helpful. We're very happy with our purchases.
Sam was amazing. She carefully remeasured my son's feet snd gave us lots of helpful advice. Great service and support.
We were served by Alfie who helped measure and pick and awesome pair of light up shoes for my four year old. Plenty of high fives and smiles!
Extremely helpful staff, pleasant to do business, yeah be satisfied Customer thank you
We were served by Jay , just 20 minutes before closing time and he didn’t hesitate to help us. He was super pleasant ,co-operative , helpful , friendly . He went above and beyond to help us and was so kind in his support.
I will highly recommend Jay for his great service.
We will definitely visit and shop in clarks. Thank you Jay!
I highly recommend this business Debbie the assistant was very knowledgeable and helpful it was refreshing to have such wonderful service.
Great shopping today. Good selection of shoes, and a very helpful assistant by the name Carina (Colchester branch). Maybe need a few more 'other' sizes.
Amazing experience
Thank you to the lady at Colchester store branch. The trainers we wanted weren’t in stock in the store so she ordered them online for us.
I was served in the Colchester shop by Sally, I was looking for work shoes, she was very helpful and attentive, nothing was too much trouble, very polite and was able to give me a discount as I wanted to buy two pairs of shoes, she has excellent customer service and a real asset to your shop
Visited store today after shoes purchased 8 weeks ago for school for my son had split .Spoke to manager Sally who was very efficient and helpful after discovering the shoes had been put in wrong box at sale and scanning system effected matter resolved remeasured and replacement pair given
Sally could have left me to sort matter out with customer services but took it upon herself to sort matter herself once again very helpful and a credit to your team thank you
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