Units 5 &6, Designer Outlet West Midlands, WS11 7JZ Cannock, West Midlands, GB


Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Leyla you were amazing. Archie our grandson has been in Wellingtons for 4 months, Morning noon and night. With her patience and child empathy she took the floor to encourage Archie from under the chai... Leggi di più

Valutata 5 stelle su 5

THEO at Clark’s , most amazing assistant that I have ever come across. Has the patients of a Saint ( buying shoes for mom ) was absolutely fantastic, can’t tell you, how much we appreciated his help... Leggi di più

Valutata 5 stelle su 5

Clark’s you never fail! Looking for work shoes, as a busy nurse comfy shoes mean everything so off I went to the Clarks in McArthur Glen outlet in Cannock and met a wonderful assistant called Sophie!... Leggi di più

Valutata 5 stelle su 5

Booked a kids fitting for two kids at Cannock outlet. Best customer service we've ever had at a Clarks. Amy B. measured their feet correctly and advised on sizes. Theo was very knowledgeable about how... Leggi di più


Dettagli dell'azienda

  1. Negozio di scarpe
  2. Negozio di stivali
  3. Calzaturificio

Scritti dall'azienda

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Informazioni di contatto

  • Units 5 &6, Designer Outlet West Midlands, WS11 7JZ, Cannock, West Midlands, Regno Unito

  • 01543573714

4,3

Eccellente

TrustScore 4.5 su 5

63 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 98% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amy - You Star

We were served by the lovely Amy. She couldn’t have been more kind, friendly and helpful. She even asked my little girl what her name was and kept calling her by name throughout the visit. Things like that make a huge difference!! She was a star … and that’s why i’m awarding her 5/5. If i could give her 6/5 i would. Absolute superstar!!

7 giugno 2025
Non scritta su invito
Valutata 1 stelle su 5

Lazy staff unwilling to help

Lazy staff unwilling to help. I went to the store at Cannock Outlet, it wasn't busy, staff were lazy, unwilling to help us measure our kids feet. We waited 20 minutes before asking for help at the tills and she still proceeded to serve another customer. At this point I walked out, they don't deserve any business of mine.

11 aprile 2025
Non scritta su invito
Logo di Clarks - Cannock Outlet

Risposta di Clarks - Cannock Outlet

Hi Kelly Man,

Thank you for taking the time to leave a review of your recent experience in store and I am truly sorry that the service received did not meet the high standards we strive for.

I will ensure your feedback is shared with the store so that further coaching and support can be provided where necessary to avoid any future disappointment.

We are always looking for ways to improve the service we provide to our customers so thank you again for bringing this to our attention. I do hope that you will allow us the opportunity to show you that your experience is not typical of the service we offer and please accept my apologies again for the disappointment caused –

Valutata 5 stelle su 5

amazing customer service!!

when in store on Sunday, i received amazing customer service from anya!
she was amazing help for my little one and her first shoes. she was so friendly and made the experience amazing for our family. we will definitely be visiting again!

9 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Damian and Oliver the dynamic duo

Damian and Oliver the dynamic duo!
My little one went in for her first ever shoe fitting today they treated her like the princess she is!
They were really informative and gave me all the best advice as a first time mum with no clue they made me feel at ease and comfortable and even managed to get a few smiles out of my little one (she hates people) I will be going there in future!!!

10 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Very helpful

Theo helped our 2 little ones to have their shoe sizes measured. He was extremely helpful with my 3.5year old, kept her entertained to keep her relaxed but also went extra mile to ensure he found a perfect fitting shoe for her. He was very skilled in what he was doing. He was very patient with our 1 year old, who kept wriggling. But Theo kept measuring until he got it right. Store didnt have right size for my 1 year old, but we were given details of the website to purchase it online. Stressful experience turned into a breeze, thanks to Theo

9 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Great customer service from Theo at Cannnock Retail Outlet…

We visited the Cannock Retail Outlet store today. Theo offered second to none customer service whilst measuring and fitting new shoes for my daughter. Thank you Theo for the professional service you provided, your friendly and approachable demeanour and guidance to ensure we left with the best fit.

8 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Sally was so friendly

Sally was so friendly, proactive to come over and help with finding my right size. Didn’t over “hover” and gave me plenty of time to try on, and was a sleigh for the cleaning product at the end. So happy for her brilliant customer support, thank you :)

23 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Clarks Cannock is a lovely store

Clarks Cannock is a lovely store. Wonderful child's shoe fitting thanks to Damian. He went above and beyond to make a lovely experience for my son, we will definitely be back.

20 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Damian delivered great service and went…

Damian delivered great service and went above and beyond to help us today. Great knowledge of all products on offer and helped us find the best to suit. Will be back soon for
more help Damian, thank you again

11 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Need odd sized pairs of shoes? Clarks Designer Outlet at Cannock is the place to go. Great service too 👏Cannock

On Saturday we visited Clarks at the McArthur Glenn outlet in Cannock. We were very fortunate to be served by Sallyanne. My husband has odd sized feet and needs a 7 and a 10. Sallyanne told us about Clark's 'odd shoe scheme' and with help from Sallyanne and Rachel we bought shoes at a great saving. For many, many years we have been buying shoes from Clarks and no-one has ever told us about the scheme before. He has had to buy two pairs and throw two shoes away which has been very costly and wasteful. Thank you so much Sallyanne & Rachel for telling us about the scheme and for super helpful and pleasant help.
Thank you 😊
Peter & Freda

8 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Free returns at store?

Was directed on your website to the Clark’s outlet store at Cannock to return my item for free. After the journey over there the staff refused to accept the return saying that an outlet store could not take back online returns. What a wasted journey! Clarks have closed too many high street shops now to justify charging £2.95 to return items bought online as there are not enough suitable alternatives for a free return.

9 ottobre 2024
Logo di Clarks - Cannock Outlet

Risposta di Clarks - Cannock Outlet

Hello Giselle,

Thank you for your review. I'm very sorry to read of your disappointment when returning your order in store. 

I have looked into this for you and replied to your email. 

Our apologies again. - Deborah

Valutata 5 stelle su 5

Clarks Cannock

Clarks Cannock, Anya gave exemplary service for our three little ones feet. The store was of great standards and we had a comfortable and easy experience.

13 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Back to school shoe shopping

Booked an appointment. Staff were friendly and feet were measured with care and precision. Kirsty listened to our requirements and came back with the perfect pair of shoes. Great service continued as she took us to the till and served us immediately. Even when we had trouble using a voucher staff were on hand to give us the help we needed. Despite how busy the shop was at this time of year the staff were friendly and made time for us. Thank you.

28 agosto 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più