The staff in the Cambridge Store were brilliant and in particular, Ronia, who we believe is their youngest member of staff. She was so professional, polite and helpful when measuring and finding shoes... Leggi di più
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We were served by Becca at the Cambridge store on a very busy Tuesday afternoon in the summer hols full of frantic parents buying school shoes. Becca was efficient and helpful and thanks to her and t... Leggi di più
Attended Clark's Cambridge store at the end of August to buy new school shoes for my daughter. We were quickly helped by Rose who was very professional and took time to ask my daughter about here pref... Leggi di più
Went to the Cambridge store today to buy my children’s school shoes. It was extremely busy but very well managed. We were issued a ticket as soon as we arrived and served by Sophie within minutes. So... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Informazioni di contatto
13 Petty Cury, CB2 3NE, Cambridge, Cambridgeshire, Regno Unito
- 01223368486
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
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Le persone hanno visualizzato anche
We visited the Clarks store at petty…
We visited the Clarks store at petty cury in Cambridge to buy school shoes for our son. Although we struggled to decide on the right pair, Ben provided us with helpful advice on the best fit. Thanks to his guidance, we were able to choose the perfect shoes for our son, and we highly recommend the store for Ben’s help.
Excellent customer service
Excellent customer service, my return was dealt with straightaway
Masih was very patient while helping me…
Masih was very patient while helping me find the the right pair of shoes.
Very efficient and helpful
Very efficient and helpful - so many shoe stores leave you waiting for ages, and Maisie and her colleague were really quick, and then helpful with advice and some different laces. Reminds you why it’s a good idea to always try Clarks!
Emma was very helpful
Emma was very helpful, both in sizing my feet and providing different shoe options. Very professional and efficient service.
Excellent service and staff
Very good and smooth experience shopping for school shoes.
Louisa in particular that helped us throughout our shopping was very kind, patient, helpful, and knowledgeable, making this trip totally stress-free, so thank you very much! Exceptional customer services and great products.
Ben and Caitlan made Clark’s shoppers out of us for life!
Ben and Caitlan in the Cambridge store were excellent. As any parent of a 5 year old will know, when your daughter has selected shoes, purely on the attachment of a unicorn charm (well done Clarks marketing team) the answer “sorry, they don’t have your size” is not sufficient to end a global meltdown. Cue the national search for aforementioned shoes which is where Ben and Caitlin come to the rescue. They helped us track down one of the 8 remaining pairs in the country and getting them sent to our home address. From the moment we stepped into a busy shop getting assistance was no problem and they were very happy to assist. Clarks CEO this pair have done more to your bottom line than most of your executives - they deserve management plaudits
Masih at Cambridge Store - Kids Measure Fitting
The appointment was promptly attended to, and measurements were taken for two children's feet in preparation for purchasing school shoes and trainers. Masih demonstrated exceptional patience and expertise in finding the most suitable fit for my son. I express my gratitude for the exceptional service provided. Cheers.
Great help from Sophie at Cambridge…
Great help from Sophie at Cambridge store! My 11 year old daughter was very pleased 😀.
Many thanks
Super helpful and friendly staff…
Super helpful and friendly staff greeted me into the Cambridge store. A young man came back to help me when I had decided on shoed to try on. He then passed me over to Marilyn. Who in record time had the 2 pairs of shoes for me to try on. Same style, but different widths and sizes. She gave me very helpful advice on the correct size and width that were the best fit 👌. Another young man on the till completed my purchase. Super happy about both the shoes I purchased and the professional and courteous service I received!!
Good service but odd systems
When twice to the Cambridge store recently to get school shoes. I didn't get the name of the assistant who served me the first time but she was friendly, efficient and listened to what we needed. The second time I was served by Daniel who was also very helpful although the store itself was somewhat chaotic with a new system of a measuring area, fitting area and tickets not really working and leaving a lot of confused customers and stressed seeming staff
The lad who served us was so helpful…
The lad who served us was so helpful and professional he is a credit to the team! Thankyou Juan
Munteha at the Cambridge store was very…
Munteha at the Cambridge store was very helpful. She was very patient with our son for his measuring and then helped my wife find her shoes too. Very friendly and helpful, thank you.
I went for my children’s school shoe…
I went for my children’s school shoe fitting at the Cambridge store. Couldn’t fault the experience there, the staff member Muntaha was very helpful and helped both me and my children find a shoe we liked and that they found comfortable. She was also very good with putting my nervous Son at ease.
Sophie helped my grandson who has…
Sophie helped my grandson who has special needs in the Cambridge store in July. We were very pleased with her.
Louisa and the team was amazing
Louisa and the team was amazing! They were so accommodating and stayed open past 7pm which is not their regular closing time. My mom plans on purchasing shoes tomorrow!
Dan was amazing at the Cambridge…
Dan was amazing at the Cambridge Clarks. He helped me get my perfect shoes and was kind, and was patient with us because we took a long time.
Visited the Cambridge store for school…
Visited the Cambridge store for school shoes fitting. Our fitter Dana was great. Very friendly and helpful and good advice.
Fantastic Assistance
We were seen to promptly, with a very professional and polite manner
Becca - Cambridge store
We were served by Becca at the Cambridge store on a very busy Tuesday afternoon in the summer hols full of frantic parents buying school shoes. Becca was efficient and helpful and thanks to her and the team we were in and out in a timely manner - much to the delight of my 5 year old boy who didn’t have much enthusiasm for shoe shopping!
Thanks very much for a positive experience :)
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