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Valutata 5 stelle su 5

I had a really good experience with Fran at CityRise while renting our new flat at Local Crescent. From the start, she was approachable, helpful and easy to communicate with, which made the whole... Leggi di più

Valutata 5 stelle su 5

City rise is our vendors agents, and honestly cannot thank them enough! Expecially Laura patterson on the after sales team. Always on top form and chasing things for us, explaining the next steps and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The lettings team have been great to work with at City Rise. Fran has been our main contact. She has supported us really well with all of our queries. We are new and inexperienced within the landlord... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Buying a buy-to-let property through CityRise turned out to be a fantastic decision, and we're thrilled with how it all unfolded. Sam was outstanding from beginning to end. Rather than the headache... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Investimenti immobiliari
  2. anche in
  3. Azienda per la gestione delle proprietà immobiliari
  4. Consulente immobiliare
  5. Costruttore immobiliare

Informazioni su CityRise

Scritti dall'azienda

At CityRise we specialise in wealth building through smart property investments. Whether you are starting your property journey, or are looking to expand an established portfolio, the specialists at CityRise are here to help. You will receive independent, professional advice whilst we search the market for the property that best suits your strategy and goals. After seeing a clear gap in the market for an honest and transparent property investment agency, CityRise company founders combined their industry experience and market knowledge to bring property investors the best opportunities across the UK. CityRise has continued with the same ethos it was founded upon; tailor-making the best property investment solutions across the UK to suit our clients' individual investment goals. We understand it is not always easy juggling multiple properties along with your tenant’s needs. Since the increased tightening of regulations, it has become crucial that landlords choose a competent agency.

Therefore, CityRise has dedicated sales, lettings and management services, that offer investors a full turn-key solution to property investment. You can choose to be as hands-off as you wish and feel safe with the knowledge that your property and our team of lettings experts properly look after your tenants.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

453 recensioni

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4,7

Tutte le recensioni

(453)

81 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The fact that they were prepared to go…

The fact that they were prepared to go out of their way at the weekend and spend good time with me and my wife to show us the property and the surrounding area impressed me greatly.

14 ottobre 2025
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Risposta di CityRise

Hi Patrick,

We really appreciate your feedback! Going the extra mile for our clients is something we always aim for, and we’re thrilled it made your experience enjoyable.

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

super smooth!

Thanks Fran for ensuring the process went as smooth as possible! Fran was always responsive and very friendly. 100% recommend!

10 ottobre 2025
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Risposta di CityRise

Hi Molly,

Thanks so much for sharing your experience! We’re thrilled that Fran could make the process smooth and stress-free.

We really appreciate your recommendation!

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

Everything happend very quickly which…

Everything happend very quickly which was good for us.Fran was very quick to respond and the whole process went smoothly.

10 ottobre 2025
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Risposta di CityRise

Hi Bronte,

Thank you for your feedback! It’s great to know the experience was positive from start to finish and we really appreciate you taking the time to share your thoughts!

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

Credible, Reliable and Comfortable

The Credibility of Cityrise providing a good and affordable apartment made my experience great. A senior consultant named Fran Addison made our stay easy, Convenient and enjoyable.

Whenever something is wrong and we reached out for any assistance, her feedback was prompt and result oriented.

At the end of your tenancy, there is no drama, fairness at its peak. Thanks Fran for everything.

10 ottobre 2025
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Risposta di CityRise

Hi Kenneth,

Thank you so much for your kind words and for sharing your experience! Fran takes great pride in providing prompt and supportive service, and it’s wonderful to know her efforts made such a positive impact during your tenancy.

We truly appreciate your feedback and wish you all the best in your next chapter!

Kind Regards,
CityRise Team

Valutata 1 stelle su 5

This company is a big scam

This company is a big scam. They sell you properties with substandard quality. They force you to sign a contract and then push you to use their selected mortgage broker, surveying team, lender and what not. The minute you signed the contract the money is gone.

Never ever let them manage your property either. They don’t care about tenants or landlords.

I will give more context about the deals I have encountered from City Rise. My contact is 07551992363 if anyone needs further information.

I bought first property with city rise in Church court, Morley. City Rise insisted me to use their own mortgage broker and solicitor. Made me to sign contract saying that I loose money for any reason if the sale won’t happen.

On the third month of completion, the property leaked from upstairs. It took 6 months to repair. Three more apartments leaked in the same complex in the same year provided we all bought newly renovated apartments. The windows are not double glazed and mould with in one year in most of the apartments.

I wasn't aware of the problems happening in the Morley apartment complex. So after a year and half I contacted city rise seeing another apartment advertisement in Leeds city centre. The staff from City Rise said to me they don’t advise me to buy that particular property advertised in their own website because it hasn’t got all the legal sanctions. Then why the hell, city rise advertise this property in their website to sell.

They sent me another property details in Morley. When I saw the property they tricked me by taking me from the front entrance and down to a dungeon with small windows. It was a basement property which they never mentioned in advertisements or descriptions. They made me pay £5000 before seeing property and then sent me another agreement saying that for any reason if I back up I lose money. I specifically asked as text messages if the property is not getting mortgage would I get money back to which they said “yes “.

Fast forward, I was again threatened to use their own mortgage broker and solicitor, which I refused. Two lenders turned the mortgage down and said that property is not lendable since it is basement. CityRise even tried to stop one of the lenders’s property valuation process the reason being the Surveyor already been to the property and turned it down. I refused to stop the survey. At this stage I asked money back which was retained by City Rise by coming to know that the previous potential buyer backed up from sale because another lender valued the property to nil.

At this point, CEO of City Rise threatened me that I loose money if I don’t use their mortgage broker and try third time. This time city Rise organised survey and didn’t even told me that survey is happening.

After few days, my solicitor contacted me to confirm purchase price which was agreed 140,000, but seller solicitor contacted my solicitor to change it to 120,000 before survey and change it back to 140000 after survey. At this point I insisted I don’t want to proceed and pay my reservation back. But, CEO sent me some chat GPT valuation of apartments in Morley to convince me.

Beware of this scammers. The first property I bought is still not registered on land registry due to some issues with the property. It’s been two years now. Please think twice before engaging with this company.

22 ottobre 2025
Non scritta su invito
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Risposta di CityRise

Hi Syamili,

We’re sorry to read this review and would like to provide some context for the benefit of future buyers.

The buyer in question had a full mortgage offer approved at £139,950, confirming the property’s value. During the conveyancing process, a typo from the seller’s solicitor mistakenly stated the price as £120,000. The buyer insisted that the sale must proceed at this lower figure, or they would withdraw from the purchase.

As the seller was very keen to complete and did not wish to restart the sales process, they reluctantly agreed to the reduced price, a significant concession of £20,000. Unfortunately, despite this agreement, the buyer later chose to withdraw the day before completion.

In these circumstances, the seller retained the reservation fee to cover their costs and losses, which we believe was a fair and reasonable outcome.

The same apartment has since been sold successfully to another buyer at the original £139,950, with the sale completing smoothly and the lender confirming the full valuation through our reccomended mortgage broker.

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

Positive Experience Moving to Hull

Positive Experience Moving to Hull
Fran Addison was really helpful, answered all the questions we had and made the process very seamless. As a couple who were moving out of our family homes and in together for the first time, this was quite a stressful time for us. But Fran was very informative and reassuring, the process of moving was as stress-free as it could possibly be because of this. She was always very friendly and professional.

2 ottobre 2025
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Risposta di CityRise

Hi Grace,

Thank you so much for sharing your lovely feedback! We’re so pleased to hear that Fran helped make your first move together a smooth and stress-free experience.

We truly appreciate your kind words and wish you all the best in your new home!

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

Fran has been amazing throughout the…

Fran has been amazing throughout the whole process. She always handles things quickly and efficiently, which really took the stress out of moving. Nothing was ever too much trouble, and she made everything so much easier from start to finish. I’m really grateful for her support and would highly recommend her to anyone looking for a reliable and professional estate agent.

19 agosto 2025
Non scritta su invito
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Risposta di CityRise

Hi Janelle,

Thank you so much for your lovely review! We’re thrilled to hear that Fran made the whole process easier and less stressful for you.

We appreciate your recommendation and are so glad we could help make your move a positive one!

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

Easy peasy

Demee made the process go so smoothly and I felt supported while making my decision, she’s answered my many questions with patience and made the whole thing feel so easily!

2 ottobre 2025
Non scritta su invito
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Risposta di CityRise

Hi Rachel,

Thank you so much for sharing your experience! We’re delighted to hear that Demee made the process smooth and supported you every step of the way.

We truly appreciate your kind words and the trust you placed in us!

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

Demee was very helpful

Demee was very helpful, she was very courteous and took time to walk us through each property we looked at and answered all questions comprehensively which was a lot since it was our first investment property, would highly recommend.

1 ottobre 2025
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Risposta di CityRise

Hi Mohamed,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Demee was able to make your first investment property experience smooth and informative.

We truly appreciate your recommendation and look forward to assisting you again in the future!

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

I have been looking for an investment…

I have been looking for an investment property and was contacted by a lady named Sophie, she was very professional, informative and helpful from the outset and kept me informed of properties that would be of interest to me and listened attentively to my exact requirements and acted upon them.
I cannot praise CityRise and Sophie highly enough. I would not hesitate to recommend CityRise to anybody looking for property investments.

26 settembre 2025
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Risposta di CityRise

Hi Simon,

Thank you for taking the time to share your experience! We’re delighted that Sophie could provide the support and guidance you needed throughout your property search.

We truly appreciate your recommendation and look forward to helping you with any future investment opportunities.

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

High level of service - great communication

We've recently started renting a property from Cityrise - Overall, it has been a very smooth experience, with excellent communication from their staff.

Fran A has made the process easy by providing us with all the information we needed, as well as actions we needed to take.

She responds exceptionally fast, and is very quick to resolve any issues that we flag.

Really appreciate the high level of service and communication, I would recommend Cityrise.

1 settembre 2025
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Risposta di CityRise

Hi Ryan,

Thank you so much for your kind words! We’re delighted to hear that your experience renting with us has been smooth and that Fran’s support has made the process easy.

We really appreciate your recommendation and look forward to continuing to provide you with excellent service!

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

I have rented out my flat through…

I have rented out my flat through CityRise for two tenancies, and I have been delighted with their service. They are responsive and proactive. Fran and Ross who has recently started have been a great help.

28 settembre 2025
Non scritta su invito
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Risposta di CityRise

Hi Ryan,

Thank you for sharing your experience! We’re so glad to hear that Fran and Ross have been helpful and that our team has been responsive and proactive throughout your tenancies.

Your feedback means a lot to us, and we look forward to continuing to support you.

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

Dealt the problems appropriately and…

Dealt the problems appropriately and professionally. Informed me well.

23 settembre 2025
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Risposta di CityRise

Hi Jaya,

We appreciate you taking the time to share your experience. We’re pleased that you felt supported and well-informed, and that any issues were managed professionally.

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

The wonderful Sophie

Sophie was so helpful from start to finish. The patience of a saint and helped me with all my questions (stupid and non stupid!). She is so polite and really cared about helping me through the process. As a first time buyer this is all new and overwhelming - but just having someone friendly to talk to about everything made it so much easier. Everything has been explained thoroughly and carefully so I fully understand. I’d like to thank Sophie for her patience, time and effort helping me with my first home!

24 settembre 2025
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Risposta di CityRise

Hi Megan,

Thank you for such a wonderful review! Buying your first home can feel overwhelming, so we’re thrilled to hear that Sophie’s patience and support made such a difference for you.

Congratulations again on your first home, and thank you for trusting CityRise to be part of such an important milestone.

Kind Regards,
CityRise Team

Valutata 1 stelle su 5

Refused essential repairs

CityRise & The Landlord are declining to fix my hot water supply. CityRise emailed me to state 45 seconds of hot water is adequate for daily use-it’s not. DO NOT RENT THROUGH THIS COMPANY.

16 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic company to work with and very…

Fantastic company to work with and very trustworthy. Highly recommend

15 settembre 2025
Non scritta su invito
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Risposta di CityRise

Hi Matt,

Thank you so much for sharing your experience! We’re thrilled to hear you found our service trustworthy and enjoyable to work with. Your recommendation is truly appreciated, and we look forward to supporting you again in the future.

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

Recommendation of CityRise & Kieran Black

I was referred to CityRise by an old friend, who a while ago purchased a property in the UK via CityRise's Hong Kong office. I can highly recommend CityRise's Kieran Black's very professional approach to my intention to purchase an investment property in the UK, taking the time to discuss with me an appropriate investment to suit my needs.

26 agosto 2025
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Risposta di CityRise

Hi James,

Thank you for sharing your experience and for recommending us! We’re delighted to hear that Kieran’s professional approach and guidance helped you find the right investment to suit your needs.

Your trust means a great deal to us, and we’ll be sure to pass on your kind words to Kieran and the team.

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

It’s honestly been the easiest process…

It’s honestly been the easiest process to get what can be a stressful period of time organised. Fran was fantastic through the entire period and she made everything incredibly easy.

15 agosto 2025
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Risposta di CityRise

Hi,

Thank you for your kind words. We’re so pleased to hear that Fran was able to make what can often be a stressful time feel easy and straightforward for you.

We’ll be sure to share your feedback with her!

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

I had a smooth move in and am so happy…

I had a smooth move in and am so happy that I got this property all thanks to Fran Addison, caring, professional as she took her time to always give me updates on the process. Cityrise property is the way to go if you want peace of mind without being stressed or delayed. Am very happy that they made it possible.

14 agosto 2025
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Risposta di CityRise

Hi Winnifred,

Thank you for sharing your experience! We’re delighted to hear that your move-in went smoothly. Your kind words mean a lot, and we’ll be sure to pass on your feedback to Fran.

We’re so pleased to have been able to help you secure a property you’re happy with, and we’re always here should you need our support in the future.

Kind Regards,
CityRise Team

Valutata 5 stelle su 5

CityRise are unique in my experience of…

CityRise are unique in my experience of property rental in combining real support and guidance with unbeatable organisation and communication. In my move to Hull they took away the burden and stress and instead made the process really straightforward. Fran was outstanding in this regard by answering all my questions, always getting back to me and resolving problems. I would absolutely recommend this highly professional and highly caring letting agency for a smooth and well informed moving process. Thank you Fran!

13 agosto 2025
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Risposta di CityRise

Hi Ian,

Thank you for your wonderful feedback. We’re so pleased to hear that Fran’s dedication, clear communication and care made your move a smooth and stress-free experience.

We’ll be sure to share your kind words with her, and please don’t hesitate to reach out if we can support you again in the future.

Kind regards,
CityRise Team

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