A bit frustrating at times especially the face scan but all finished now looking back, quite an experience. Application wasn’t that hard usual Q and A took around about half an hour 20 mins which is q... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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A bit frustrating at times especially the face scan but all finished now looking back, quite an experience. Application wasn’t that hard usual Q and A took around about half an hour 20 mins which is q... Leggi di più
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You’re better off getting a provisional driver’s license. A lot of people won’t even accept this form of ID and the company are a bunch of scammers. Have no problem taking your money but won’t respo... Leggi di più
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I needed a photo ID at short notice. I started the process at 07:45 on Thursday - my Citizen Card was delivered at approximately 10:30 on Friday. Excellent service - yes, I did pay more for urgent... Leggi di più
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Received card after about 3-4 weeks. Fairly easy to do the application. Just a bit fiddly getting the photo in right position for it to scan.
L'azienda ha risposto
CitizenCard is the largest ID card provider in the UK with over 2 million cards issued. All CitizenCards display the PASS hologram endorsed by the Home Office and the Chartered Trading Standards Institute. In addition, our 18+ photo ID also displays the logos of the National Police Chiefs' Council (NPCC) and the UK Home Office's SIA (Security Industry Authority). CitizenCard is well-established as the UK’s most widely-recognised ID card. Even if you have a passport or driving licence, keep those IDs safe at home and apply for a CitizenCard for everyday ID and proof of age needs. CitizenCard can be used for domestic flights, entering festivals, bars & pubs, cinemas, casinos and in supermarkets or shops.
7 Prescott Place, SW4 6BS, London, Regno Unito
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 99% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
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Very simple to apply and a very quick process

Risposta di CitizenCard
I’m very happy with the CitizenCard service. The application process was straightforward and easy to follow. My card was processed quickly and arrived on time as expected. Overall, a smooth and good experience. I would definitely recommend it.

Risposta di CitizenCard
It was very easy to send for no hassle and it come on time thank you

Risposta di CitizenCard
I can’t scan my card to prove my age because of the low quality of print

Risposta di CitizenCard
I love this it's the best way to get id if you can't get your passport or driving licence

Risposta di CitizenCard
If you need id, just pay extra and get a passport. It’s so much easier and less hassle. This company has no contact number so unable to actually speak to someone right away and the email response takes a day to multiple days each time. I know it’s expensive but just go for the passport, Honestly.

Risposta di CitizenCard
Despite being holidays, it still came relatively fast. Card itself is high quality, overall good service.

Risposta di CitizenCard
I ordered a Post Office PASS Card on the 31st of March with the express process option so I would receive it within a few days because a job I will be starting very soon requires me to have ID. My Post Office PASS Card was sent on the 1st of April and it has been almost 2 weeks and it still hasn't arrived. I sent an email regarding this to customer service last week and I received a response asking for my full address and I sent those details across and since then I have heard nothing back.

Risposta di CitizenCard
All good
It was very quick to get it.
Iam requested to prove my identity and I don’t want to use my British passport
The citizen card is recognised identity card and do the job
Thank you
Loay

Risposta di CitizenCard
I couldn’t have asked for a better card or a speedier delivery. Many thanks.

Risposta di CitizenCard
I wanted it quick…and it came fast. Impressive. Easy navigation. Good communication regarding status after submitting.

Risposta di CitizenCard
I really want to say thank you for your excellent report throughout my application. You really were top notch, especially Conor. P who went above and beyond to help.
Thank you very much.

Risposta di CitizenCard
Briefly considered getting a card but didn’t follow through and cancelled within the hour. However, they’d already taken my money and are now ignoring me when I ask for a refund. It seems that they make the process of getting the card so bothersome that they’re hoping people will cancel and then they get to keep the money without doing anything to earn it.

Risposta di CitizenCard
They need id for bank wasn't excepted and they dont have address on them either told bye bank no use for id so you have to go for passport or provisional so has every detail on them like provisional and passport do

Risposta di CitizenCard
Thank you very much I found here in England that I never found in my country thank you very much guys and for the England people and government thank you very much

Risposta di CitizenCard
Don't try to use this service,couldn't provide the photo id to be signed by anyone they suggested,the application came back to me online not accepted.try again which I did . Must of done this 10 times or more ,in the end applied for refund of 35 pounds ,said sorry don't refund the money is not for the actual card ,is for there time in processing ..did even get to processing as the application refusing try again ..rubbish they didn't do anything as it was web application refused my photo also information..it's a ripp off don't go down this route apply for passport easier ..my granddaughter that I have guardianshiop needed for my exams in april she's home schooled .had to pay out again ..do not use this service.too late to do this as I've bought her a passport ,no problems at all done straight away ..on its way ..none of your silly process..people out there be warned

Risposta di CitizenCard
Excellent experience very quick delivery

Risposta di CitizenCard
Don't even look into this card thing, they want passports driving licence and a referee? If I had the first 2 I wouldn't be needing this? Its for the illegals so they can use it scam us british. Just beware people. Been uk for 40 yrs and I cant get 1 buyvthe foreigners down the road all have them?? Just get a passport or a provisional and if you own businesses don't accept these cards and then uk might just beck back to when we're the world's top dogs till these ppl making crap up so illegals can do what they want n our country
Would leave 0 stars if I could.
Took nearly 3 weeks to tell me they needed a photo not a scan of my son's birth certificate. This was not flagged up as an issue when documents were uploaded.
Now he goes back to waiting another 3 weeks.
As we are due to travel on a domestic flight in 10 days, I now have to cancel my holiday.
I could try to upgrade to express, but I don't expect them to reply to my email or contact us form in time.
Plus I have no idea what the next excuse will be to reject my application.
AVOID AT ALL COSTS.
Just to say the reply received was exactly the RUBBISH I expected and I have had no reply to my email and contact us form submitted yesterday.
AVOID AT ALL COSTS.

Risposta di CitizenCard
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