I’m contacting them because I’m having trouble receiving the one-time verification code for my account. Whenever I try to verify my phone number, I receive a notification that says Error, S... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Look at the reviews. Nearly all of the 5 star ones follow an identical format with the names and locations switched around. Ask any student about circuit laundry and they will tell you it is misera... Leggi di più
L'azienda ha risposto
Suppor was fantastic, Machine broke down and would not start after I already payed. Got my money back 30 min later thanks to Savaira, tech support bery patience and understanding despite obvious sp... Leggi di più
L'azienda ha risposto
I had an issue with both the washing machine and the dryer where my clothes either didn’t wash dry and so I was upset that I had lost my money so I reached out to customer service and a lady called El... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Circuit is the UK's market leader in managed laundry providing high-quality services.
Informazioni di contatto
Halifax Road, HX6 4AJ, Ripponden, Regno Unito
- 01422 820040
- tp@circuitgroup.com
- circuit.co.uk
4,2
Molto buono
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Had an issue with the machine
Had an issue with the machine, contacted support Tee-jay and problem was resolved quickly and effectively 👍
17 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning Karen,
Thank you for taking the time to leave a review and share your thoughts. It is great to see that Tee-Jay was able to help resolve your query quickly.
Thank you, Isobelle.
Beth gave great support
Had to use customer support for the first time. Beth was very friendly and quick to reply to my concerns. She refunded the transaction quickly and flagged the issue internally. Great team :)
16 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning Catherine,
Thank you for taking the time to leave a review and share your thoughts. It is great to see that Beth was able to assist you with your query and provide a great customer experience.
Thank you, Isobelle.
Risposta di Circuit Laundry
Good morning,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to see that Beth was able to provide a great customer experience.
Thank you, Isobelle.
Faced a minor issue while using the…
Faced a minor issue while using the washer and had reached out to live chat support. Ellie was super helpful and responded very quickly and helped me resolve the issue.
14 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning,
Thank you for taking the time to leave a review and share your thoughts. I am sorry to hear that you experienced an issue with the washing machine at your location but it is great to see that Ellie was able to help resolve this quickly for you.
Thank you, Isobelle.
Consistently poor
Machines often don’t work and poor customer service
12 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning,
I am sorry to hear that you feel this way about the machines at your location and the customer service you have been provided. So we can investigate this further please reach out to care@circuitgroup.com with the details of your query.
Thank you, Isobelle.
Ariz was great at helping me sort out…
Ariz was great at helping me sort out my issue.
11 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Good afternoon,
Thank you for taking the time to leave a review and share your thoughts. It is brilliant to see that Ariz was great at resolving your query.
Thank you, Isobelle.
Resolved issues efficiently
I ran into some issues while doing laundry, so I sent an email to explain the problems I needed resolved. The customer service representative Morgan sorted everything out for me promptly. They were understanding of my troubles. I find this staff member highly empathetic toward customers’ feelings and needs, in addition to being extremely quick and efficient in handling matters. Angel Morgan fully deserves recognition for this service!
10 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning,
Thank you for taking the time to leave a review and share your thoughts on our customer service team. It is lovely to see that Morgan was able to help resolve your query in a timely manner.
Thank you, Isobelle.
The customer service was very good
The customer service was very good, it was quick and I had a refund which I was pleased of
9 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning Oliver,
Thank you for taking the time to leave a review and share your thoughts. It is brilliant to read that you found the customer service to be very good and that our team was able to assist with your query.
Thank you, Isobelle.
Went on the live chat with Ellie
Went on the live chat with Ellie. Was able to solve my issue out very fast and even sent out an engineer to sort the problem! Great customer service
6 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to read that Ellie was able to help resolve your query over live chat.
Thank you, Isobelle.
Beth was super great and helpful
Beth was super great and helpful. Fixed my problem rapidly.
5 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Hi Sofia,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to see that Beth was able to help with your query.
Thank you, Isobelle.
Resolved and got refunded for a faulty…
Resolved and got refunded for a faulty cycle real quick! Thank you so much for the help Helen!
4 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Hi Aysha,
Thank you for taking the time to leave a review and share your thoughts. It is great to see that Helen was able to help resolve your query quickly.
Thank you, Isobelle.
Lary was help i had problem with dryer…
Lary was help i had problem with dryer he helped me
4 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Hi Jarvis,
Thank you for your great five star feedback. I am glad to see that our team was able to help you.
Thank you, Isobelle.
The person Tori in customer support is good
The person Tori in customer support office is very friendly, he answers questions very patiently and solves my question perfectly
4 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Good afternoon,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to read that Tori provided a great customer experience and was able to help resolve your query.
Thank you, Isobelle.
Had a smooth and seamless experience…
Had a smooth and seamless experience with Sully when a washing machine didn’t work meaning I ended up paying double to use another. They were friendly, understood the issue and asked all the right questions, and I got refunded right away.
2 giugno 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning,
Thank you for taking the time to leave a review and share your thoughts. I am glad to hear that Sully was able to assist you with your query and provided a great customer experience.
Thank you, Isobelle.
She actually helped me with the issue…
She actually helped me with the issue with laundry machine.
31 maggio 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning Alin,
Thank you for taking the time to leave a review it is great to hear about your five star experience.
Thank you, Isobelle.
Dryers
Dryer wasn’t working properly but sophia was very helpful on the live chat and helped me with my problems immediately!
31 maggio 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning,
Thank you for taking the time to leave a review. I am sorry to hear that the dryer was not working properly but it is great to see that Sophia was able to help you with this.
Thank you, Isobelle.
Machine that does not wash clothes and leaves them stained due to lack of maintenance
I washed my clothes for the second time in the machines that are rented in the studant accommodation Yugo Dominic Place and all my clothes stained because the machine filter is not cleaned often. I want compensation for what I paid to wash and my clothes that were damaged.
29 maggio 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning Elizabeth,
I am sorry to hear that you have experienced an issue when washing your items at Yugo Dominic Place. We would like to investigate this further to ensure this does not happen again. Please reach out to care@circuitgroup.com with the details of your query and we would be happy to help.
Thank you, Isobelle.
Great, prompt service
Tee-Jay was very quick and helpful in sending someone to attend to our out of order machines.
29 maggio 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning Angelo,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to hear that Tee-Jay was able able to arrange for an engineer to attend quickly and resole your query.
Thank you, Isobelle.
Machines sometimes go into error…
Machines sometimes go into error although payment is deducted .
Thanks a lot to Tori who helped me out and was patient with everything
28 maggio 2026
Non scritta su invito
Risposta di Circuit Laundry
Good morning Ankit,
I am sorry to hear you have experienced an error when trying to pay for the machine. I am happy to see that Tori was able to help you with your query.
Thank you, Isobelle.
Great service
Great service, the machines are reliable, very good maintenance service and quick response if any issue comes up.
Steve who comes for regular checks, make sure all machines are in good working order.
27 maggio 2026
Non scritta su invito
Risposta di Circuit Laundry
Good afternoon Mauricio,
Thank you for taking the time to leave a review. I am glad to hear that you find the machines reliable and have had a great service. It is lovely to read that Steve is providing a brilliant customer experience when visiting site.
Thank you, Isobelle.
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