I had been searching for a vehicle for a number of weeks. Tommy guided me through the process very well, from initial purchase to handover. Vehicle controls were explained thoroughly at handover. I tr... Leggi di più
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Treated with great courtesy and provided excellent knowledge on the cars we went to view. Mark was really attentive, easy to talk to and listened to what we wanted. Car buying can be stressful at time... Leggi di più
L'azienda ha risposto
Nissan have had our car on and off for 2 weeks. The service has been dreadful. I think it must be standard practice as they have a sign on reception not to be abusive to staff, clearly shows that many... Leggi di più
L'azienda ha risposto
I recently bought a nearly new Nissan Juke from Chorley Nissan Wigan. Tom Shuttleworth ensured that the sale was done very efficiently. He noticed a couple of minor faults on the car that needed sort... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Rivenditore di auto
- Centro revisioni per auto
- Riparazione e manutenzione auto
- Rivenditore di veicoli a motore
- Concessionario Nissan
- Rivenditore di auto usate
Scritti dall'azienda
Chorley Group pride ourselves on our customer centred approach to business. We started as a family business in 1988 and still maintain those family morals to this day. Starting from humbled surroundings in Euxton (Lancashire), the group has now grown to an organisation operating internationally with numerous dealerships and seven franchises across the North-West of England including Blackpool, Burnley, Chorley, Preston, Bolton, Ormskirk and Wigan. Chorley Group are constantly striving to increase market share and raise our presence in the North-West of England. We aim to do this by supplying a consistent message of our customer focussed approach to business and the desire we have to be persistently competitive in our market place. Chorley Group was founded on and remain focussed on the principle that no matter what, we will be, “Big enough to cope…but Small enough to care”.
chorleygroup.co.uk Details
Scritti dall'azienda
Informazioni di contatto
Head Office- Ackhurst Road, PR7 1NN, Chorley, Regno Unito
- 01253-298833
- info@chorleygroup.co.uk
- chorleygroup.co.uk
4,5
Eccellente
9K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 82% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fantastic customer service from start…
Fantastic customer service from start to finish. Everything ran really smoothly.
Great sales man in Gareth who had everything sorted and in hand..
19 giugno 2026
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Risposta di Chorley Group
Dear Jon,
Thank you for your fantastic review! We’re delighted to hear you received fantastic customer service from start to finish and that everything ran smoothly throughout your experience.
Gareth will be thrilled to hear your kind words. It’s great to know he had everything organised and in hand, helping to make the process straightforward and enjoyable for you.
We really appreciate your feedback and support. If we can help with anything in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Was dealt with by Andy who was…
Was dealt with by Andy who was brilliant. Answered every question I had, showed us everything I needed to know about the car and went above and beyond. An absolute gent and a great face for the branch.
15 giugno 2026
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Risposta di Chorley Group
Dear Brad,
Thank you for your fantastic review! We’re delighted to hear that Andy provided such excellent service throughout your experience.
It’s wonderful to know he was able to answer all your questions, show you everything you needed to know about your new car, and go above and beyond to make the process as smooth as possible.
Andy will be thrilled to hear your kind words. We’ll be sure to pass on your feedback and let him know how much you appreciated his help and professionalism.
If we can help with anything in the future, please don’t hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Staff
both Adam and Brian where easy to talk to and great to deal with car was presented on time this is the second time i have bought a Hyundai car at Blackpool many thanks
15 giugno 2026
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Risposta di Chorley Group
Hi Billy,
Thank you for your review and for choosing Hyundai Blackpool once again.
We’re delighted to hear that both Adam and Brian were great to deal with and made the process easy for you. It’s also great to know your car was presented on time and ready for collection as expected.
We really appreciate your continued loyalty and hope you enjoy your new Hyundai.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Went out for the day to look at…
Went out for the day to look at different places for a change of car.
Tried a few some very pushy some no help at all, decided to look at MG Chorley just having a look when Alex the salesman approach us at to say Alex gave us all the help and advice we wanted so bought a car from him.
Nice man very helpful definitely recommend having a chat with him if you want some advice on the product
John Hulme
15 giugno 2026
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Risposta di Chorley Group
Hi John,
Thank you for your fantastic review!
We’re delighted to hear that Alex provided the help and advice you were looking for and made your car-buying experience such a positive one.
It’s great to know you felt comfortable and well informed throughout the process, and that Alex’s helpful approach stood out to you. We’ll be sure to pass your kind words on to him.
Thank you for choosing MG Chorley, and we hope you enjoy your new car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
A truly positive experience
A truly positive experience! David Gore was friendly, helpful, knowledgeable and patient. A real credit to the company!
12 giugno 2026
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Risposta di Chorley Group
Hi Sheila,
Thank you for your fantastic review!
We're delighted to hear you had such a positive experience with David Gore. It's wonderful to know he was friendly, helpful, knowledgeable and patient throughout your journey.
We'll be sure to pass your kind words on to David – he'll be thrilled to hear your feedback and we're sure he'll really appreciate being described as a credit to the company.
We hope you enjoy your new vehicle, and if we can help with anything in the future, please don't hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Incredible service from the start
Incredible service from the start, Sam was a superstar in sorting everything, the car was quite far away and he organised everything from video calls, to sorting delivery and collection of the part exchange. customer service was top notch, delivery was quick and efficient and the car arrived spick and span, would 100% use them again.
4 giugno 2026
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Risposta di Chorley Group
Hi Andrew,
Thank you for your fantastic review!
We're delighted to hear you received incredible service from start to finish and that Sam made the whole process so easy for you. It's great to know he kept everything running smoothly, from arranging video calls to organising the delivery of your new car and the collection of your part exchange.
We're especially pleased to hear the car arrived in immaculate condition and that you were so happy with the service you received.
We'll be sure to pass your kind words on to Sam – he'll be thrilled to hear your feedback.
Thank you for your recommendation, and we look forward to welcoming you back again in the future.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Good Service
Easy deal over the phone with Gareth who was a pleasure to deal with.
13 giugno 2026
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Risposta di Chorley Group
Hi Dave,
Thank you for your fantastic review!
We’re delighted to hear Gareth made the process easy and was a pleasure to deal with throughout.
We’ll be sure to pass your kind words on to him. Thank you for choosing Chorley Group, and we hope you enjoy your new vehicle.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Rob was super helpful - highly recommended
Went to look at the IONIQ 6N at the weekend - Rob was super helpful and knowledgeable about the car. Would highly recommend visiting if you are looking for a Hyundai!
13 giugno 2026
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Risposta di Chorley Group
Hi Paul,
Thank you for your fantastic review!
We’re delighted to hear Rob was super helpful and knowledgeable during your visit to see the IONIQ 6N.
It’s great to know you had such a positive experience, and we really appreciate your recommendation.
We hope to see you again soon when you’re ready for your next Hyundai.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great price, staff and facilities a pleasure to visit.
My Peugeot 5008 is just about to reach 10 year old.
It is due a Timing belt, Water pump & Antifreeze change.
I got a quote from 2 out of 3 Peugeot dealers closest to me.
They both quoted me £1300 for the job.
The third never answered the phone, when I dropped in,
I still did not get a quote after waiting 30 minutes.
I looked online and found a cheaper price on Chorley groups Peugeot site. Then the fun began.
I tried Chorley Peugeot in Wigan as they were closer.
They gave a price of £859 from memory, but would not match their website site price.
So I decided to contact their Blackpool branch.
Tim Jackson answered the call, he was busy and asked if he could call me later. I said ok no problem.
He called back an hour or so later, took the cars details and gave me a price of £859 ish.
I asked about their web site price, he looked online and matched their advertised price.
He sent an email confirming the price and date of booking. Got a text the day before to remind me of appointment.
So I arrived at 08.10am walked in meeting Tim at the service desk, he booked my car in, said that the toilets down the corridor and the Tea & Coffee Machine is over there etc. Pointed out the WiFi password and QR code.
A few other staff went past greeting me and being very polite, I think I was asked 3 or 4 times if they could get me a tea or coffee. As the weather was dreadful I was stuck there for near on 6 hours. I found a quiet alcove and did some paperwork, and watched a film on my IPad.
Popped out to get a sandwich at the local supermarket, came back with some donuts for them.
They were very much appreciated, lots of smiles.
So 30 mins before my car was ready, I was informed that it was on a test drive to make sure all was ok.
Then they would give it a wash and should be ready soon. I went up to desk where I was given an itemised invoice.
An explanation of exactly what had been done.
They even fitted a new auxiliary belt I had supplied.
Very nice of them I thought.
I was shown where my car was parked given my keys.
Everything was polite, efficient and with a smile.
I was very impressed with the dealership, clean, friendly welcoming staff, great facilities, very clean toilets.
5 stars all the way.
Highly recommend this dealership.
11 giugno 2026
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Risposta di Chorley Group
Hi Simon,
Thank you so much for taking the time to leave such a detailed and wonderful review.
We’re delighted to hear that Tim Jackson and the team at Peugeot Blackpool provided such a positive experience from your initial enquiry right through to collection of your vehicle. It's fantastic to know that the communication, transparency, and customer care you received made such a positive impression.
We’re especially pleased to hear that the team kept you comfortable during your visit and that you found our facilities welcoming and well maintained. Your kind gesture of bringing in donuts certainly sounds like it brought a few smiles to the team!
Thank you for highlighting Tim’s excellent service and the professionalism of everyone involved. We’ll be sure to share your feedback with him and the wider team.
We truly appreciate your recommendation and look forward to welcoming you back in the future.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Sales team
We collected our brand new tucson today. We dealt with Tom from start to finish. Have to say, what an absolute credit to the company. Tom was so helpful, never rushed and helped us in every way, really really great service. Thankyou so much. Dermott and family.
13 giugno 2026
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Risposta di Chorley Group
Hi Dermott and family,
Thank you for your fantastic review!
We're delighted to hear you enjoyed collecting your brand new Tucson and that Tom provided such outstanding service from start to finish.
It's wonderful to know he took the time to help you every step of the way, never made you feel rushed, and made the whole experience such a positive one. We'll be sure to pass your kind words on to Tom – he'll be thrilled to hear your feedback and to know you consider him a real credit to the company.
We hope you and your family enjoy every mile in your new Tucson, and if we can help with anything in the future, please don't hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
I just can't fault this dealership
I just can't fault this dealership. They really went the extra mile for me. Lewis was great to deal with and I love my car. Thanks :-)
27 aprile 2026
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Risposta di Chorley Group
Hi Rowla,
Thank you for your wonderful review!
We’re delighted to hear that you had such a positive experience with us and that the team went the extra mile for you.
Lewis will be thrilled to hear your kind words. It’s fantastic to know he was great to deal with and that you’re loving your new car.
Thank you for your support, and we hope you enjoy every mile in your new vehicle.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
The best I have ever dealt with
Dealt with many car dealers over the decades, these guys are a step up, no stress or pressure just 100% honest approach, made a refreshing change.
I dealt with Sean Black, he was a total pro and did the group proud, he was assisted with the handover by Jack who was equally as professional.
Just an overall good experience AAA+
5 giugno 2026
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Risposta di Chorley Group
Hi,
Thank you for your fantastic review!
We’re delighted to hear that your experience with us stood out from others and that you appreciated our honest, no-pressure approach. It’s wonderful to know Sean Black provided such professional service throughout your journey, and that Jack also helped make the handover a great experience.
We’ll be sure to pass your kind words on to both of them. Your feedback means a great deal to us, and we’re thrilled that your experience was such a positive one.
We hope you enjoy your new car and look forward to assisting you again in the future.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Buying a new car
From walking in and having a look at the cars , The staff was very friendly , they left us to look at the cars without hassling us. Which we liked . we went to Gareth small who was very helpful and showed us what we was looking for he was very helpful , Also sorting out the paperwork was very efficient , we kept getting asked if we would like a drink . The whole experience was very good
4 giugno 2026
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Risposta di Chorley Group
Hi Allan,
Thank you for your fantastic review!
We’re delighted to hear you had such a positive experience from the moment you arrived. It’s great to know you appreciated being able to browse at your own pace and that Gareth Small was able to help you find exactly what you were looking for.
We’re also pleased to hear the paperwork process was handled efficiently and that the team made you feel welcome throughout your visit.
Thank you for your kind words and support. We hope you enjoy your new car and look forward to welcoming you again in the future.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Had an MOT today at Nissan and Citroen…
Had an MOT today at Nissan and Citroen Bolton, Absolutely amazing service made to feel very welcome by Deborah she is an absolute credit to the company with cracking customer service!
5 giugno 2026
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Risposta di Chorley Group
Hi Reece,
Thank you for your fantastic review!
We're delighted to hear you had such an amazing experience with our Nissan and Citroën Bolton team. It's wonderful to know Deborah made you feel so welcome and provided such excellent customer service throughout your visit.
We'll be sure to pass your kind words on to Deborah – she'll be thrilled to hear your feedback and to know she’s considered a real credit to the company.
Thank you for choosing Chorley Group, and we look forward to welcoming you back in the future.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Sam Richmond
Sam Richmond
Was very helpful in choosing my car give him 10 stars all round.
Friendly approachable .
29 maggio 2026
Non scritta su invito
Risposta di Chorley Group
Hi Kevin,
Thank you for your fantastic review!
We're delighted to hear you received such helpful support when choosing your new car. It's great to know our team member was friendly, approachable and made such a positive impression throughout your experience.
We'll be sure to pass your kind words on – especially your 10-star feedback!
We hope you enjoy your new vehicle, and if we can help with anything in the future, please don't hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Robert was excellent .Never felt…
Robert was excellent .Never felt pressured very relaxed and enjoyed having a good look at car and test drive. Only down side was after trying to ring the phone system is awful. Not sales team fault but frustration nearly lost the sale.
1 giugno 2026
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Risposta di Chorley Group
Hi there,
Thank you for your fantastic review!
We’re delighted to hear Robert provided such a relaxed and enjoyable experience and that you felt comfortable taking the time to properly view and test drive the car without any pressure.
We are sorry to hear about the difficulties you experienced when trying to contact us by phone. We appreciate you bringing this to our attention and understand how frustrating this must have been.
Thank you again for your feedback, and we hope you enjoy your new car.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Great communication and deal was done…
Great communication and deal was done within couple of days and my car got delivered
28 maggio 2026
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Risposta di Chorley Group
Hi Tony,
Thank you for your fantastic review!
We're delighted to hear you received great communication throughout your vehicle purchase and that the process was completed quickly and smoothly.
It's wonderful to know your car was delivered efficiently and that we were able to make your experience such a positive one.
Thank you for choosing Chorley Group, and we hope you enjoy your new vehicle. We look forward to welcoming you back again in the future.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Left car at Vauxhall Ormskirk to have…
Left car at Vauxhall Ormskirk to have small jobs done
While there saw Matthew Pheasant about possibly part exchange. He listened to what I wanted, arranged everything and handed me over to Sales Assistant Mark King, Finance and delivery was arranged and I am know waiting to finalise the paperwork.
Everything went well,no problems at anytime.
28 maggio 2026
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Risposta di Chorley Group
Hello,
Thank you for your fantastic review! We’re delighted to hear everything went smoothly during your visit to Vauxhall Ormskirk.
It’s great to know Matthew Pheasant took the time to listen to what you were looking for and helped arrange everything for your part exchange, and that Mark King and the team made the finance and delivery process straightforward and hassle-free.
We really appreciate your feedback and look forward to finalising everything with you soon.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Thanks for Simon to help me to buy mg…
Thanks for Simon to help me to buy mg car.
28 maggio 2026
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Risposta di Chorley Group
Hi Kamil,
Thank you for your lovely review!
We're delighted to hear Simon helped you with your MG purchase and provided a positive experience.
We'll be sure to pass your kind words on to Simon – he'll really appreciate your feedback.
We hope you enjoy your new MG, and if we can help with anything in the future, please don't hesitate to get in touch.
Kind Regards,
Nicole Butcher
Client Services Manager
Chorley Group
Endless problems. No after care. Avoid this dealership.
I purchased a BRAND NEW car less than 2 years ago. I was told “don’t worry MG is reliable these days and it’s has a 7year warranty” since purchasing my car has not started on 17 occasions. Oil leak twice. Locked me and my daughter in the car once. All apparently not covered on warranty and they will come and “smash my window but I will have to pay for the replacement window. The tracking has had to be repaired and there have been brake faults 3 times.
Each time the car goes in they say they can’t find anything wrong with it or on the rare occasion they find something and it’s not covered. The aftercare is shocking and the staff do not have any care for you once they have your money. Avoid MG at all costs and avoid these dealership for any car. Their standards for looking after their customers are on the floor!
28 maggio 2026
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