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Valutata 1 stelle su 5

Quality of that "chocolates" had a very poor appearance. They looked dull, misshapen and unappetizing, as if they had been improperly stored or handled. Moreover, packaging was poorly assembled, with... Leggi di più

Valutata 5 stelle su 5

Been buying on and off from this company since 2002. Bought for several occasions and each time did not fail to amaze and delight. Prompt speedy delivery in non plastic packaging, ethical beautifu... Leggi di più

Valutata 1 stelle su 5

For a product that is truly delightful, it is utterly pulled down by their customer service agents and lack of website updates to reflect current situations within Chococo's deliveries. Not providing... Leggi di più

Valutata 5 stelle su 5

After hearing about the poor chocolate quality in easter eggs from Cadburys etc I went in search of proper Chocolate and thank god I did what a find I ordered 4 eggs and everyone loved them, I have to... Leggi di più

Dettagli dell'azienda

  1. Negozio di dolciumi e caramelle

Scritti dall'azienda

Multi award-winning artisan chocolate company based in Dorset since 2002 making truly fresh chocolates by hand using fine origin chocolate and locally sourced seasonal & fresh ingredients including; fresh Dorset cream, fruits, herbs, spices, honey & craft alcohols. We also craft a range of unique edible gifts including studded slabs, clusters & shapes as well as seasonal gifts for Christmas, Valentine's Day & Easter. We also offer a Truly Fresh Chocolate Club with 3, 6 or 12 month subscriptions. You can access our nationwide mail order service online or by telephone if you prefer to speak to a real person. You can also visit our chocolate shops with chocolate cafés in Swanage in Dorset, Winchester in Hampshire and Exeter in Devon.


Informazioni di contatto

2,8

Nella media

TrustScore 3 su 5

536 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,8

Tutte le recensioni

(536)

30 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Chocolate at it's best

I have bought chococo for many years, and the quality, service and price is still a winner in our house.
We have occasionally bought from other sources, but still return to trusty chococo.

25 settembre 2016
Non scritta su invito
Valutata 5 stelle su 5

Fantastic chocolates

I ordered a selection of chocolates a few months before a special event and they turned up on the right date. It was one of the hottest days of the year but thankfully the chocolates arrived in perfect condition.

They were some of the best chocolates I have ever tasted, a really interesting mixture and lots of variety of textures and flavours. Will definitely be buying more.

25 settembre 2016
Non scritta su invito
Valutata 5 stelle su 5

Very good

The website was very easy to use, the chocolates arrived on the expected day and they were delicious!

7 settembre 2016
Non scritta su invito
Valutata 4 stelle su 5

Good products - worth the money

I got the subscription for my birthday. I have had Chococo chocolates before - they are very nice. There are a couple things with the online store that I wish could change though - the main one being I wish it was possible to buy boxes of single chocolates through the website (it is possible to do this in-store which is FAB!), and also being able to make-up a box online (e.g of just a couple flavours).
The chocolates themselves are very good. Of course these things are always personal taste, but to me there are some real winners (e.g the old thumper, the blackcurrent), and some that are ok but not spectacular (for my taste, I wish some of the flavours were stronger - e.g the rose and the passion fruit (Lauden is still #1 for me for a passion fruit chocolate). Overall though, if you're looking for a good balanced box of chocolates with some interesting flavours, that is from a UK chocolate company, I would reccomend these guys.
Too early to say on service around the subscription specifically, but delivery etc all ok. Some issues with product selection as noted above.

27 agosto 2016
Non scritta su invito
Valutata 5 stelle su 5

Great products to choose from

The website was easy to use, and there was a wide price range to choose from. Only odd thing is, I thought I chose Tuesday 23rd for delivery, and it arrived the previous Friday. However, this worked out better for the recipient.

21 agosto 2016
Non scritta su invito
Valutata 3 stelle su 5

Still as delicious, but smaller than I remember

I ordered a Chococo biscuit cake for my mum's birthday, which I am pleased to report was every bit as delicious as the last one we tried; melt in the mouth, full of crunchy biscuit pieces, plenty of juicy dried fruit and very very moreish. However, this one did appear a lot smaller - and flatter - than the one I ordered a few birthdays ago. My mum agreed with this, but said she didn't mind. I really hope that if the cake's size has been reduced, then the price will reflect this. At the moment, it still remains the same.

15 agosto 2016
Non scritta su invito
Logo di Chococo

Risposta di Chococo

Dear Astra,
I have just seen your review and was very concerned to read your comments as we haven't changed the size of our marble cakes and reducing the size but maintaining the price is not something that we would do. Is there any of it left that you can take a photo of to show us? Please email Mel at info@chococo.co.uk if so.
Best regards,
Claire Burnet
co-founder

Valutata 5 stelle su 5

New Store Exeter

Myself and some friends visited the store in Exeter last weekend. The staff were friendly and really helpful. The milkshakes are to die for. The layout and seating area in the shop is very comfortable.

I am looking forward to meeting a whole group of friends there this coming weekend.

9 agosto 2016
Non scritta su invito
Valutata 5 stelle su 5

Chococo chocolates

Purchased chocolates online from Chococo, easy to follow website and very quick delivery.
Great choice of chocolates, I particularly enjoyed the ginger one. I would recommend to any chocolate lover and I'll be back for more shortly.

8 agosto 2016
Non scritta su invito
Valutata 5 stelle su 5

Excellent service, beautiful product.

I visited the shop in Swanage. The quality of the goods inspired me to order some gifts online. The website was easy to use and well set out. The recipients were very pleased with the products.

8 agosto 2016
Non scritta su invito
Valutata 5 stelle su 5

Good service

Not tasted the chocolates myself but the recipients were very pleased with them and said they were really lovely, great service too thank you

5 agosto 2016
Non scritta su invito
Valutata 5 stelle su 5

Wonderful chocolates

Ordered on line as birthday gifts. Very easy to do and arrived when they said they would. Would highly recommend.

3 agosto 2016
Non scritta su invito

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