CHIP Reverse Mortgage Recensioni 2.285

TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I cannot say enough good things about Agnes! From start to finish, she was absolutely amazing to work with. She made the entire reverse mortgage process feel simple, stress-free, and actually en... Leggi di più

Valutata 5 stelle su 5

From start to finish Aaron was there to help and advice making the process a pleasant and rewarding experience. Agnes was there as well helping us find a lawyer also giving good advice. So thank you... Leggi di più

Valutata 5 stelle su 5

From our first interaction with Adam Hawryluk (who answered all our questions and anticipated those we had not thought to ask) we were reassured and impressed. Equally noteworthy was the pace with w... Leggi di più

Valutata 5 stelle su 5

Wow, what an utterly painless experience. We began working with CHIP on our reverse mortgage two weeks ago and the funds were in our bank last night. We found every one we dealt with to be pr... Leggi di più

Dettagli dell'azienda

  1. Banca
  2. Consulente finanziario
  3. Broker di mutui

Scritti dall'azienda

HomeEquity Bank (HEB) is Canada’s original and leading national provider of reverse mortgages, with over 40 years of service. HEB is the only federally regulated bank specialized for Canadians 55 and better. With its flagship product, the CHIP Reverse Mortgage, HomeEquity Bank empowers Canadians 55+ to use what they’ve built to live well, help their family, or plan their legacy by providing a secure way to access equity from their most strategic investment – their home.

CHIP Reverse Mortgage: There's No Retirement Like Home

Scritti dall'azienda

The CHIP Reverse Mortgage by HomeEquity Bank provides Canadian homeowners 55+ with a safe, simple solution to retire in the home they love. Access up to 55% of your home equity without ever needing to move or sell. Whether planned or unexpected costs arise, the CHIP Program provides peace of mind by allowing you to live retirement on your terms without having to worry about monthly mortgage payments.

Learn More About the CHIP Reverse Mortgage


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2285 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Useful means of raising equity

I would like to thank the team at Home Equity Bank, especially Adam Fotias, for helping me negotiate the loan process quickly and efficiently.
I would recommend the Home Equity Bank as an effective means of adding to your retirement resources.

10 gennaio 2026
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Risposta di CHIP Reverse Mortgage

Hi J. Kauffman,

Thank you for the 5-star review. We’re glad you enjoyed working with Adam and would recommend us. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

to review the contract

was treated very well, comforting, I was making a good choice

6 gennaio 2026
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Risposta di CHIP Reverse Mortgage

Hi Yvonne,

Thank you for the great review. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

The person who handled my application

The person who handled my application, Agnes, was great as were her communication skills and client focused demeanour.
She did her best to work toward our goal of obtaining the funding.
That being said this was a lengthy process , starting in mid September 2025 and ending January 13, 2026 with the funds being provided.
Despite a few setbacks, Agnes
pushed on to tackle any obstacle that we encountered.

I would definitely recommend Home Equity Bank to anyone that wants to obtain a chip mortgage.

13 gennaio 2026
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Risposta di CHIP Reverse Mortgage

Hi Lorelei,

Thank you for the 5-star review. We’re glad that Agnes was able to help you overcome all obstacles and that you would recommend HomeEquity Bank. Thanks for choosing us!

Sincerely,
HomeEquity Bank Client Relations

Valutata 3 stelle su 5

A Holiday Nightmare! Thank you for asking!

Thank you for asking. Initially all was progressing along, with the hopes of a fall start on our renovations. With an educated guess of 3-4 weeks to having money to start outside work in mind, it soon became a nightmare that finally finished, in early January 2026. Eight Weeks! Too late todo much of anything before or after the holidays. Your staff were very attentive as were our lawyers, but the 'legal team' seemed to cause all the delays by hunting down a 30+year old closed mortgage that needed to be discharged! Give me a Break! To boot, all legal expenses appear to be double of those quoted. Certainly not reasonable, Senior considerations! Sorry, but I feel I'm being generous with three stars over all. Two of them for the staff trying to cover up or help in other ways.

Thank You. The 'Ould' Folks

12 gennaio 2026
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Risposta di CHIP Reverse Mortgage

Hi John,
Thank you for your feedback. We value your input, as it plays an important role in our commitment to delivering top-quality customer service. A complaint has been logged and a member of our Customer Care team will contact you to discuss your concerns.

Valutata 5 stelle su 5

Helpful, supportive guidance by Representative representative that helped us…

The representative that helped us through completing and submitting our application had a professional manner but also made us feel comfortable, answering all of our questions throughout the process. He encouraged us to ask questions and to not hesitate to connect with him as needed.

7 gennaio 2026
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Risposta di CHIP Reverse Mortgage

Hi Richard,

Thank you for the 5-star review. We’re glad that our staff was able to answer all of your questions and help you feel comfortable throughout the process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

My CHIP Experience -

I was pleasantly surprised to have such a great experience with the agent Adam Fotias to help me set up the CHIP account. He was patient with me - being 83 and very kind yet professional. Everyone was amazing especially Breanne Macleod and her team! Kudos to you all!!! A+++++++

12 gennaio 2026
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Risposta di CHIP Reverse Mortgage

Hi Doris,

Thank you for the great review. We’re thrilled you found Adam patient and professional. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

It was so easy

It was so easy! We uploaded our documents and signed at a local attorney's office.

5 gennaio 2026
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Risposta di CHIP Reverse Mortgage

Hi Patricia,

Thank you for the great review. We’re glad that you found the process easy. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

My experience with CHIP Reverse…

My experience with CHIP Reverse Mortgages was very good. The staff were always available, answered questions and concerns promptly and
professionally. I would recommend anyone thinking of selling their home to downsize to check out this option.

12 gennaio 2026
Non scritta su invito
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Risposta di CHIP Reverse Mortgage

Hi Gail,

Thank you for the 5-star review. We’re glad that you found our staff helpful and professional. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

Experience with Aaron

I had a great experience with Aaron He was prompt, clear and very helpful, and never hesitated to provide clear descriptions of the process and details to allay any trepidations.
Thanks again to Aaron.

Ciao

Denis Douville

8 gennaio 2026
Non scritta su invito
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Risposta di CHIP Reverse Mortgage

Hi Denis,

Thank you for the great review. We’re glad that Aaron was helpful and prompt. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

Neil was extremely helpful and worked…

Neil was extremely helpful and worked so hard to get this done for me. He was so thorough and made the entire experience less stressful than it could have been. Neil has a great manner with the customer and is a fantastic representative for HEB and CHIP. I highly recommend Neil.

1 dicembre 2025
Non scritta su invito
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Risposta di CHIP Reverse Mortgage

Hi Cara,

Thank you for the 5-star review. We’re thrilled you found Neil helpful. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

Our CHIP Specialist - Paving the Way

Our CHIP Specialist, Aaron Yanover was absolutely wonderful to work with. He paved the way, making a difficult process for us much easier. Knowledgable and patient, Aaron is an excellent communicator who made sure we were completely informed every step of the way. It was a big decision that involved relocation, several road blocks and basically a lot of aggravation. Aaron was always easily accessible and available to calmly answer questions and provide solid navigation guidance. We followed the protocols and Aaron went above and beyond to ensure that everything moved forward smoothly and ahead of schedule. He is an excellent representative of CHIP and Home Equity Bank. Thank you Aaron and thank you to the team behind the scenes! We know we made the right decision.

8 gennaio 2026
Non scritta su invito
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Risposta di CHIP Reverse Mortgage

Hi Sam,

Thank you for the 5-star review. We’re glad that you found Aaron knowledgeable and patient. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

I dealt with Angela Lettuca from day…

I dealt with Angela Lettuca from day one, and couldn’t be happier with the way she was able to guide and support me through the whole process. Especially in the time that I run into some issues and they needed to be addressed. She was always available and just an email away even during her time off.
It was a very personal and friendly experience that is hard to find.

7 gennaio 2026
Non scritta su invito
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Risposta di CHIP Reverse Mortgage

Hi Beata,

Thank you for the great review. We’re thrilled you enjoyed working with Angela and she was able to guide you through the process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

Everyone helped us to understand what…

Everyone helped us to understand what was happening. We did find it very stressful, never seen so much paperwork.
Glad it's all over with

2 gennaio 2026
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Risposta di CHIP Reverse Mortgage

Hi Rita,

Thank you for the 5-star review. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

Great Experience

Great communication thru the process. Should pay more attention to accounting details - some #'s needed to be corrected. Overall a good experience - well expediated to completion.
Regards.

2 gennaio 2026
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Risposta di CHIP Reverse Mortgage

Hi D

Thank you for the 5-star review. We’re happy you found our communication effective throughout the process. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

Simone was very kind

Simone was very kind, attentive and patient. I enjoyed working with her. She encouraged me many times with the process for CHIP. She is very knowledgeable and personable. Thank you.

22 dicembre 2025
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Risposta di CHIP Reverse Mortgage

Hi Jemima,

Thank you for the great review. We’re glad you found Simone knowledgeable and personable. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 4 stelle su 5

Easy process

I dealt with Neil. He always responded to my questions very quickly and was very helpful and knowledgeable. The process went very smoothly and quickly.

10 dicembre 2025
Non scritta su invito
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Risposta di CHIP Reverse Mortgage

Hi Candice,

Thank you for the 4-star review. We’re glad you found the process easy and smooth. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 3 stelle su 5

Repetetion

31 dicembre 2025
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Risposta di CHIP Reverse Mortgage

Hi Ian,

Thank you for the 3-star review. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

A job well done.

Both Saras and Audra kept us up to date and informed during the process. Both knows their jobs well.

30 dicembre 2025
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Risposta di CHIP Reverse Mortgage

Hi Winnie,

Thank you for the 5-star review. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Valutata 5 stelle su 5

Kyle was extremely professional and…

Kyle was extremely professional and answered all of my inquiries with speed and efficiency, he was an pleasure to deal with through the entire process

23 dicembre 2025
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Risposta di CHIP Reverse Mortgage

Hi Brian,

Thank you for the 5-star review. We’re glad you enjoyed working with Kyle. Thanks for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

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