The Proper Print Co Recensioni 

169
•
TrustScore 1.5 su 5

1,7

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

DO NOT ORDER FROM THIS COMPANY Absolute scammers will take your money and not deliver the goods purchased. Ordered in December and spend £40 - never received my items. I’ve emailed them & made conta... Leggi di più

Valutata 2 stelle su 5

Waited Three weeks for delivery ordered on 11th oct) I sent an enquiry on 21st, and despite an email promising delivery by the 25th due to royal mail taking longer, it wasnt delivered until 31st Oct.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

If I could give a zero I would! Ordered 17th Nov, took my money and still no delivery! Owner Luke Leach and his business partner Abbie Milburn seem to be having a lovely time according to th... Leggi di più

Valutata 5 stelle su 5

Really happy with my print, received well packaged, and protected. I ordered a bespoke design that wasn't available, I communicated my wishes for a unique personal engagement print that was special fo... Leggi di più

Dettagli dell'azienda

  1. Negozio di casalinghi

Scritti dall'azienda

The Proper Print Co are a small business based in West Yorkshire specialising in the design, print and framing of prints, wall art, canvas prints and more


Informazioni di contatto

1,7

Pessimo

TrustScore 1.5 su 5

169 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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1,7

Tutte le recensioni

(169)

0 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

awful quality

Just arrived and they are awful quality. So disappointing after spending £30 on 4 prints. I’m gutted as I was so excited, nothing like the quality they looked like online. Will try returning & getting my money back

6 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Would have given no stars if I could

Would have given no stars if I could. Terrible business avoid at all costs. Goods arrived damaged after waiting a month and they don't reply to emails or phone messages. The frames are falling apart and the cheapest I have ever seen.
Abbie & Luke are probably enjoying a cocktail in the sun with all our money and laughing all the way to the bank. Hope you choke on it guys !!

21 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Do not use this company ..

Do not use this company ... Absolutely diabolical quality... Completely load of rubbish… Absolute waste of money… They do not reply to emails… I will be getting my money back through PayPal… A despicable company should never be allowed to trade.

8 giugno 2024
Non scritta su invito
Valutata 1 stelle su 5

Avoid at all costs

Avoid at all costs! Ordered a print start of April and still not arrived. No one answers your emails had to go through the bank to get money back.
Wish i had read the reviews before ordering......bunch of scammers!

8 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible quality, terrible company. Talk to your card provider for a refund...!

Arrived damaged but would have sent it back anyway as the the quality of the print is terrible. It looked like it had been printed off on your Nan's old HP printer. The frame was also the cheapest and of poor quality

They DO NOT reply to complaints or even acknowledge you've sent them an email.

if you talk to your card provider they'll arrange a refund, trust me you'll want one.....!

This company should be reported to trading standards.

SAVE YOUR MONEY DO NOT BUY ANYTHING FROM THEM

1 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Absolute joke of a company

Absolute joke of a company , no response to emails asking about delivery after nearly a month has went by .

Ordered a print as part of a gift on 22/03/2024 … still not here !

Avoid at all costs , had to go to my bank to get my money back !

15 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Order delivery was 3-5 working days

Order delivery was 3-5 working days, 7 days later still waiting.
Tracking shows with courier and nothing more (9th April)
Emailed luc@chicprints and hello@chicprints and no reply from either
Have emailed again today....just want a refund, will definately not use again and will happily encourage others not to use too

15 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Wish I'd have read these reviews first!

THEY HAVE CHANGED THEIR NAME - *AGAIN* !, THEY WERE "CHIC PRINTS" NOW THEY ARE "THE PROPER PRINT COMPANY"

!!!! Wish I'd have read these reviews first !!!!
Order number 16408, on 25.03.24.
Ordered express delivery, hasn't happened.
Still no print.
3 emails to customer service, no response.
08.04.24. 5 emails, and 2 contacts on social media, no response.
10.04.24 no response, sent further chase up email, cc'd Trading Standards
12.04.24 had auto-email to say order on way, watch this space!
15.04.24 Evri are still "expecting" the parcel . Rolls eyes
17.04.24 landed, very poor quality, and the piece of plastic (the piece that is usually glass) is damaged. I have emailed, but I am not holding my breath for a response, cc'd trading standards.

24.05.24 no response yet, must be busy eh.

So, I give up now -
SPOILER ALERT // FINAL REVIEW - AVOID LIKE THE PLAGUE !

13.01.25. still.no response, glad they're busy tho' !!!!
16.10.25. you go guys - u must be fantastically busy, never waited so long for a response!!

25 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Find Another Print Company

Find another place for prints…

Ordered 6 prints with frames, half the frames came marked or cracked.

Tried emailing, messaging them about this multiple times with no response, avoid using these as it’s likely they’ll turn up damaged and then not respond.

19 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

I wouldnt even give 1 star but had to

I wouldnt even give 1 star but had to, to leave this review. I ordered from this company in December and received the order damaged. (Cheap Frame) I have contacted them multiple times via email and via social media and have not had any response from them which is very disappointing. All I wanted was for a new item to be sent out to me and I would return the damaged one but thats not going to happen so I have now requested for a refund to which I'm doubtful I will get. I would not order from this business again and would advise anyone to stay clear. I wouldn't give them you custom and your money.

12 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Disappointed by quality and delivery

Ordered a print as a birthday present, delivery said 5-7 days. Delivery took over two weeks and was too late to give as a gift. The print looks like someone just did it on their laptop and home printer. Paper quality is poor. Frame is cheap. Not worth the wait, I could have done it myself for a fraction of the cost.

8 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Warning - money taken but order never received.

Warning - scam.
Two framed typography prints ordered mid August, money taken from account but no order received. No response to contact made. Never received a confirmation email to say order received. Ordered typography prints in 2022 and they were received so i question what has happened. Please dont
Purchase from this company. Looking on the internet there are many other sites that do typography prints. Biggest piece of advice - check company reviews before parting with your well earned money. X

14 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

SCAM

Ordered mid July. Tracker says in transit.
Have emailed about 10 times
No replies at all
NOTHING HAS ARRIVED AND ITS NOW SEPTEMBER
No other way to get in touch.
SCAM

14 luglio 2023
Non scritta su invito

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