Chatters Hair Salon - Creekside Recensioni 724

TrustScore 4.5 su 5

4,7

12024 Symons Valley Road Northwest, #152, T3P 0A3 Calgary, AB, CA


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Valutata 5 stelle su 5

⭐️⭐️⭐️⭐️⭐️ I left the Creekside location earlier this year due to distance, but I haven’t found a stylist who understands my needs as well as Montana. She always listens, knows exactly what works for... Leggi di più

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Valutata 5 stelle su 5

I’ve been going to Jiff for over a year now, and I couldn’t be happier with my experience every single time! Jiff is not only incredibly skilled with haircuts and styling, but he also takes the t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Tran is lovely, her experience is evident. I have never been great at deciding my son’s hair cut and she made it so effortless. Also so helpful while I embrace my wavy hair.

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Valutata 5 stelle su 5

Jaira.V ,did her job in a very impressive way! My child was happy to get a haircut without any complaints or fear! He's not reluctant to get a haircut anymore instead wants to go to the same place aga... Leggi di più

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Dettagli dell'azienda

  1. Salone da parrucchiere
  2. Negozio di prodotti per capelli

Scritti dall'azienda

Chatters Hair Salons are open 7 days a week. Ask about our beauty bonuses.


Informazioni di contatto

  • 12024 Symons Valley Road Northwest, #152, T3P 0A3, Calgary, AB, Canada

  • +1 403-274-1010

4,7

Eccellente

TrustScore 4.5 su 5

724 recensioni

5 stelle
4 stelle
3 stelle
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Ha risposto al 94% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Valutata 5 stelle su 5

Excellent service

Excellent service and friendly staff

5 aprile 2025
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Risposta di Chatters Hair Salon - Creekside

Thank you for your kind words! We appreciate you recognizing our friendly staff and the excellent service we strive to provide.

Valutata 5 stelle su 5

The ladies at the salon were all so…

The ladies at the salon were all so lovely ! I called to make an appointment, the day I went in and they booked me in with Josie … I have never had such a fantastic hair cut! She listened to what I wanted .. gave some suggestions… and was so kind and friendly !

10 aprile 2025
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Risposta di Chatters Hair Salon - Creekside

We're so glad to hear you had such a wonderful experience! It's fantastic that you found a stylist who listened to your needs and delivered exactly what you wanted. We strive to create a welcoming and friendly atmosphere where our clients feel comfortable and confident in the services they receive. We appreciate you taking the time to share your positive feedback!

Valutata 5 stelle su 5

Great service

Great service
Respectful
Understanding my needs

2 aprile 2025
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Risposta di Chatters Hair Salon - Creekside

Thank you for your kind words! We're so glad to hear you found our service great, respectful, and understanding of your needs. We strive to provide a positive experience for all our customers.

Valutata 5 stelle su 5

Amazing

Very quick, very friendly, knowledgeable, and did an amazing job.

7 aprile 2025
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Risposta di Chatters Hair Salon - Creekside

We're thrilled to hear you had such a positive experience! We appreciate your kind words about our team's quick service, friendliness, and expertise. We strive to provide excellent service, and your feedback motivates us to continue doing so.

Valutata 5 stelle su 5

Very polite and helpful staff

Very polite and helpful staff
Hairstylist was honest and gave me options on color and cuts that would look nice with my face shape.
I would 100% recommend Creekside Chatters Salon.

7 aprile 2025
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Risposta di Chatters Hair Salon - Creekside

We appreciate you taking the time to share your positive experience. It's wonderful to hear that you found our staff to be polite and helpful, and that your stylist provided honest advice and options that were tailored to your preferences. We strive to create a welcoming and informative environment for all our clients, and we're delighted that you were happy with the results. We look forward to seeing you again soon!

Valutata 5 stelle su 5

Enhanced hairstlye

Jeff did the cutting and styling on my daughter’s hair and we are so happy of the result. He asked us what my daughter want and suggested a good idea to enhance the hairstyle.

31 marzo 2025
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Risposta di Chatters Hair Salon - Creekside

We are thrilled to hear that you and your daughter were happy with the haircut. It's wonderful to know that the stylist took the time to understand your daughter's preferences and offered suggestions to enhance the hairstyle. We strive to create a welcoming and enjoyable experience for all our clients, and we're glad you felt that way.

Valutata 5 stelle su 5

Martha does a wonderful job

Martha does a wonderful job. Knows exactly the styles I need

30 marzo 2025
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Risposta di Chatters Hair Salon - Creekside

We're thrilled to hear about your positive experience with Martha. It's wonderful to know that she understands your style preferences and provides excellent service. We appreciate your kind words and will share them with Martha.

Valutata 5 stelle su 5

Josie is a fantastic stylist.

Josie is a fantastic stylist.

4 aprile 2025
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Risposta di Chatters Hair Salon - Creekside

We're so happy to hear that you had a great experience with Josie! We appreciate your kind words and are thrilled that you enjoyed your time with her.

Valutata 3 stelle su 5

Not what I was looking for

Hello
I just want to start by saying I really regret having to submit this review. However, I was there for a colour correction a few days ago and while the stylist was lovely and pleasant, after a few days of looking at it I am unfortunately not quite liking how it turned out. I came in last week to have a consultation with the stylist to discuss a colour correction as advised by your front desk as I wanted to go from a level 4 to a level 5 or 6. When I met with the stylist, she recommended doing a balayage instead as bleaching would dry out my hair which I agreed to because I trusted her expertise. My issues with the result are as follows:
-My 4 hour quote was for a colour correction instead of a balayage with 50 percent off. I wasn't going to fuss about not changing the quote to a balayage because it was a deal and maybe she needed to spend more time then usual for that service. I did not care about the price so much, I was just excited to have lighter hair. She did spend 4 + hours on what seemed like a typical balayage but I'm not sure it could be called a colour correction.
- My hair was down past my shoulders and I asked for it to be "cleaned up/trimmed maybe like 1.5 inches at most because I was growing it out. The cut is nice but it seems like more than 3 + inches was taken off the length in the front. It's important to note that I was just in to see Salvador in December for a trim and he did not need to take off much off the length so my hair can't be that damaged.
-The outcome of the colour is pretty but it looks more like foils than a balayage with tons of contrast with a little bit of light and lots of dark hair on the bottom.

In conclusion, this result is not what I was looking for and does not much look like other balayage that has been acheived on my dark hair in the past. I do know it is a process to go lighter and it can take a few appointments so I'm not dissapointed with the level, tone or colour used on my roots but I am wondering why it looks as streaky as it does and why wider areas of colour were not used to acheive that painted kind of look. I also have what feels like a chemical burn on my ear from product that is quite uncomfortable. She did try to wipe off a few times with a towel but I think we needed some water too.

I just want to say again that my stylist Josie was lovely and I really hate to do this because she worked so hard. She was pleasant to work with and I know she tried her best but unfortunately every time I see my hair, I dislike it more each time. When it comes to the length, perhaps there was a misunderstanding how much I wanted cut but it did take over a year to get to the length that it was so it is a bit of a bummer. If you agree, my hope is that perhaps another stylist could fix it if possible because it seemed like there was a disconnection between myself and the stylist. Otherwise, not sure if we could work out a partial refund and maybe I could get it fixed elsewhere before my trip. If you could please advise what my options are, it would be much appreciated. Thank you

28 marzo 2025
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Risposta di Chatters Hair Salon - Creekside

We understand your disappointment with the outcome of your recent appointment. We appreciate you taking the time to share your experience and feedback.
With that being said, the Salon Manager would love the opportunity to discuss this with you .
Please reach out to us directly.

Valutata 1 stelle su 5

Charged extra for colour when already paid for long hair.

They charged me extra $15
For extra colour my hair is not even super long plus I walked in. I never heard of someone asking for $15 for extra colour when you’re already charging me for long hair my hair is just below the shoulder which is long but it’s not until my waist to charge for extra colour. She just got some colour in second round and applied on the tips of the my hair and charged me extra. What the hell.

3 aprile 2025
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Risposta di Chatters Hair Salon - Creekside

We understand your frustration with the additional charge for color. We strive to provide transparent pricing and will review our practices to ensure clarity for all customers. We appreciate you bringing this to our attention and value your feedback.

Valutata 5 stelle su 5

Friendly staff and competent hair…

Friendly staff and competent hair stylist.

1 aprile 2025
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Risposta di Chatters Hair Salon - Creekside

Thank you for your kind review! We're delighted to hear you found our staff friendly and your stylist competent. We strive to provide excellent service, and your feedback confirms we're on the right track.

Valutata 5 stelle su 5

Montana is truly one of the best…

Montana is truly one of the best stylists.

31 marzo 2025
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Risposta di Chatters Hair Salon - Creekside

We are so happy to hear that you had a great experience with Montana! We strive to provide excellent service and are thrilled that you enjoyed your time with her.

Valutata 5 stelle su 5

Great service as always

Great service as always, very reasonable prices.

24 marzo 2025
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Risposta di Chatters Hair Salon - Creekside

Thank you for your kind words! We appreciate your positive feedback about our service and prices. We strive to provide a positive experience for all our customers.

Valutata 5 stelle su 5

Martha did a great job giving me the…

Martha did a great job giving me the cut that I asked for..I was also impressed that I was brought in at my appointment time.

29 marzo 2025
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Risposta di Chatters Hair Salon - Creekside

We're so glad to hear you had a positive experience! We strive to provide excellent service and are thrilled that Martha was able to give you the haircut you wanted. We appreciate your kind words about our appointment scheduling.

Valutata 2 stelle su 5

The hair on both sides wasn’t at the…

The hair on both sides wasn’t at the same level, and she cut my daughter’s hair too short. She didn’t listen properly to my daughter’s request. I had to show her that the hair is not at the same length on both sides.

28 marzo 2025
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Risposta di Chatters Hair Salon - Creekside

We understand your frustration with the haircut. We strive to provide excellent service and are disappointed to hear that your daughter's experience did not meet your expectations. We value your feedback and will use it to improve our services.

Valutata 5 stelle su 5

Welcoming the care and quality of the…

Welcoming the care and quality of the hair dresser

26 marzo 2025
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Risposta di Chatters Hair Salon - Creekside

Thank you for your kind words! We're so happy to hear you enjoyed the welcoming atmosphere and the quality of our hairdressing services. Your feedback means a lot to us.

Valutata 5 stelle su 5

First haircut

Great cut!!

25 marzo 2025
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Risposta di Chatters Hair Salon - Creekside

Thank you for sharing your positive experience!

Valutata 1 stelle su 5

Stylist said he couldn’t lift hair to hilightbecause hair was coloured.

Stylist said he couldn’t lift to hilight because of existing colour. Upon researching it is possible to do. Second time in the last week that we have been disappointed with the service at this location.
Have had great service previously here and can’t express how disappointed we are.

17 marzo 2025
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Risposta di Chatters Hair Salon - Creekside

We understand your frustration with the recent experience at our location. We strive to provide excellent service and are disappointed to hear that you've had two disappointing experiences in a row. We value your feedback and will use it to improve our services.

Valutata 5 stelle su 5

Tianna is fabulous

Tianna is fabulous! I came in because I had gotten a haircut elsewhere which I didn’t like and Tianna did wonders! Will definitely be visiting her again.

21 marzo 2025
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Risposta di Chatters Hair Salon - Creekside

We're so happy to hear you had a great experience with Tianna! It's wonderful to know she was able to help you achieve the look you wanted. We appreciate your kind words and look forward to welcoming you back soon.

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