CharterUP Recensioni 

Horrible company and service. Book somewhere else.

Ther driver Ricky was awesome

The chapter up has excellent customer service and very efficient

Robert the bus driver was very helpful with storing walkers and has an amazing personality as he engaged with everyone on the trip. Kudos to Robert!

Driver showed on time. Driver was flexible and courteous. Booking process straight forward.

Communicated every step of the way. On time and Efficient.

All I can say is me and my family were extremely blessed and thankful for the transportation that you provided. Ahmed was professional. Friendly, competent, and punctual. It was perfect. We were traveling to a funeral 2 hours away. We were taken to the church, then to the burial ground, then back to the church for the repast and then home. If we ever need a ride again we will choose charter up. And we would like Ahmed as well. Thank you for every thing.

We had a wonderful experience using their charter bus for our wedding in Rhode Island! The bus was clean, on time, and accommodating. We especially loved being able to connect our own music. Highly recommend their services!

All the folks riding the bus said the driver was great, the bus was clean, and that it was a smooth ride to Gary, SD

Excellent service and very punctual.

I wanted to share my appreciation for the excellent service provided by CharterUp for our recent company event. From start to finish, the experience was professional, reliable, and well organized.

The drivers were courteous and punctual, the buses were clean and comfortable, and transportation ran smoothly throughout the event. The team's attention to detail helped ensure that everyone arrived safely and on time, which contributed greatly to the success of the day.

Thank you for providing such outstanding service. We would be happy to work with CharterUp again for future events and would highly recommend your services to others.

Customer service was professional and kind. The driver was friendly, professional and on time.

Charter Up was very easy to communicate with and responsive to all my questions.

CharterUp literally ruined our wedding. The bus that was supposed to pick up guests that were staying 30 minutes away from the venue and bring them to the ceremony simply never showed up. No text, call, explanation or apology - not until after our planner finally got in touch with the driver did he say he had an issue with his bus. After we had to scramble to ask our guests to call themselves Ubers/Lyfts (in an area with infamously scarce rideshare availability), he then assured that he would be at the venue at the end of the night to do the 2 loops for the guests to get back home. Less than an hour before he was meant to arrive, he sent a barely legible message saying he wouldn't be coming. So our guests had to wait around the venue for an additional hour and a half waiting for Ubers to finally arrive so they could squeeze in.
DO NOT BOOK WITH CHARTERUP

We have used Charter before in the past and have never had any problems or complaints with the vehicle and service that was provided to us. We will continue to use Charter on our next event.

Both our drivers were kind and responsive. Our trips were also very timely. Both buses were dingy and in need of deep cleaning. The second bus smelled of sewage and made for a very tough ride, including one of our students puking, probably as a. result of the smell.

Everything went great. I was kept up to date fr.om initial reservation to completion. Customer service was top notch

CharterUp has the best service in the US! Ww couldn't be more satisfied. The person who helps you placing the order, the system for payment and notifications, the driver, and the minibus were great.
I will definitely choose CharterUp again.

Very professional.

Amninah was amazing in assisting me with the booking of our three mini buses. She was helpful and provided excellent customer service. Our three drivers, Joe, Catrissa, and Milakas were punctual, professional and did a fantastic job of staying in touch with me so that guests were bever waiting more than a few min for a ride. It was a wonderful experience for all involved.