Chadwell Telecom Recensioni 182

TrustScore 5 su 5

4,8

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Valutata 5 stelle su 5

Amir was very patient and understanding while I was getting the previous supplier sorted who were taking their time to cancel my contract. He sorted things very quickly and clearly thank you very mu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ashleigh (and Luca on our initial contact with you) were both extremely helpful, knowledgeable, accommodating, creative, kind and supportive in our stressful hacking circumstances. They were available... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Marco Adaggio made getting a new phone easy, affordable and genuinely helpful. He was so kind and was able to put any worries I had at ease. A follow up email to say that he was always available to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Marco was professional and went the extra mile to get me great deal on unlimited data contract for Samsung galaxy. He was very efficient in sending the contract over for me to sign and provided me wit... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Provider di servizi per le telecomunicazioni

Scritti dall'azienda

Supplier of mobile devices, airtime contracts, VoiP and Unified Comms. At Chadwell, excellence is our standard. We're dedicated to delivering state-of-the-art solutions that redefine industry standards, all while ensuring uncompromising quality. Our commitment to innovation means our clients have access to cutting-edge technology at the most competitive prices in the UK market. Our ability to offer top-tier services without sacrificing exceptional customer care and ongoing support sets us apart. While other providers may compromise on service to keep costs down, we prioritise affordability and excellence. Our cost-effective approach is all about empowering our clients. We leverage software-based solutions, eliminating the need for expensive hardware. This not only streamlines efficiency but also puts the power in our clients' hands, allowing them to tailor their services to their exact needs. With Chadwell, you can expect the latest technology paired with unparalleled support without straining your budget.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

182 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Valutata 5 stelle su 5

Great service

Kirsty from Chadwell couldn’t do enough to help. I emailed with a query and has since called and emailed to ensure our needs were met. Professional, helpful and friendly. Great service and would recommend chadwell.

2 gennaio 2025
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Risposta di Chadwell Telecom

Hi Lyndsey,

Thank you so much for taking the time to leave a review. We are happy to hear that our customer service meets your expectations. Feel free to call or email us anytime, as we are always available for technical advice and support.

If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Kirsty Almond

Valutata 5 stelle su 5

I was very happy with service Ben…

I was very happy with service Ben Russell, very friendly and very helpful. It was pleasure to make deal with him!

30 gennaio 2025
Non scritta su invito
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Risposta di Chadwell Telecom

Hi Milos,

We are pleased to see that you have had a great experience with us at Chadwell. Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help our customers.

Ben is a great addition to our team and will always be ready to lend a hand as your ongoing personal Account Manager.

We are always here to help, if you have any questions or technical issues you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Steve @ Chadwell

Valutata 5 stelle su 5

New phone contract and…

After looking at my contract and speaking to Ben Russel who sorted my contract out but new sim cards that arrived quickly and change over was easy no problems he talked me through everything with ease and cash back what a joy to deal with and would and will highly recommend to anyone brilliant and thank you 👍

29 gennaio 2025
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Risposta di Chadwell Telecom

Good morning Keith,

Thank you for the time you have taken to leave such a fantastic review. I am happy to hear that you had a seamless experience, we pride ourselves in going the extra mile for all of our customers from the very start, and throughout your contract with us, we hope to build, strong, long-lasting relationships with all of our users.

We appreciate the recommendations Do not forget to take advantage of our refer-a-friend scheme.

Feel free to get in touch anytime if you need anything at all!

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Ben @ Chadwell

Valutata 5 stelle su 5

Fast resolution to technical issue

Chadwell support were fast and effective. Recommend.

24 gennaio 2025
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Risposta di Chadwell Telecom

Hi Mark,

Thank you for the review, It was nice to speak to you and I am really happy that we were able to get all of the users up and running in no time.

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards

Kirsty @ Chadwell

Valutata 5 stelle su 5

From start to finish it was a brilliant…

From start to finish it was a brilliant experience. Nothing was too much trouble and our new contract was dealt with swiftly

16 gennaio 2025
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Risposta di Chadwell Telecom

Good morning Jez,

It is fantastic to hear you had a seamless experience, we work very hard to try and make the transfer as smooth as possible for all of our customers, not just at the start of your contract, but throughout.

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards

Alison @ Chadwell

Valutata 5 stelle su 5

Excellent customer service received

Excellent customer service received, prompt, precise and resolved the problem first time. Very much appreciated and highly recommended.

15 gennaio 2025
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Risposta di Chadwell Telecom

Hi Chris,

Thanks for your review. It was nice speaking to you, and I am happy I was able to fix your issue quickly and resolve the technical issue over the phone.

If you require any further assistance, please do give us a call on 0330 043 2006 or drop us an email to support@chadwelltelecom.co.uk

Kind Regards,

Kirsty @ Chadwell


Valutata 5 stelle su 5

Highly recommended!

Great company with great service amazing people. I have been working closely with Luke and Kerry and I amazing by their work dedication on top of their positive and solution oriented attitude.

31 dicembre 2024
Non scritta su invito
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Risposta di Chadwell Telecom

Good afternoon Eriona,

Thanks for taking time out of your busy schedule to leave a review.

We are so proud of the team we have at Chadwell Telecom, we take great pleasure in ensuring the right solution to fit all of our customer's business requirements, and we go above and beyond to ensure the very best Customer service and 1-2-1 Account Management throughout your time with us, we hope to build strong, professional long-lasting relationships.

If you require any further assistance, please do give us a call on 0330 043 2006 or drop us an email to support@chadwelltelecom.co.uk

Kind regards,

Luke @ Chadwell

Valutata 5 stelle su 5

Great people that are willing to go above and beyond

Alys and Kirsty were able to solve some of the initial challenges I had with the port over from a different network and always went above and beyond to fix any issues with the setup. I'd highly recommend!

8 gennaio 2025
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Risposta di Chadwell Telecom

Hi Alex,

Thank you so much for the review, we are super happy that we were able to identify the issue causing the problem and fix your APN issues promptly, It was lovely to speak to you, please don't hesitate to keep in touch.

Don't forget we offer a referral scheme to all of our amazing customers, feel free to mention Chadwell to your friends and family, We offer the very best business telecoms at affordable prices and 1-2-1 Account management and Support.

If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Alys @ Chadwell




Valutata 5 stelle su 5

Very helpful and dealt with my problem…

Very helpful and dealt with my problem straight away.

8 gennaio 2025
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Risposta di Chadwell Telecom

Hi Andy,

Thank you so much for taking the time to leave a review.

It was great to speak to you, we aim to build strong, long-lasting, professional relationships with all of our customers. We really take great pride in going the extra mile and making sure that you are happy with 1-2-1 Account Management and customer service.

If you need any further technical help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Kirsty @ Chadwell

Valutata 5 stelle su 5

Excellent service from Chadwell

Excellent service from Chadwell, they made switching easy with great prices.

5 dicembre 2024
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Risposta di Chadwell Telecom

Good morning,

We are so pleased to hear that you found the process easy and stress-free. We try our very best to make the switch over seamless and it is great when we get feedback to confirm we did so!

Remember, if you require any help or advice on 03300432006 or drop an email to support@chadwelltelecom.co.uk

Kind Regards,

Luke @ Chadwell

Valutata 5 stelle su 5

Helpful, efficient and friendly

Chadwell have been very helpful in obtaining us a business mobile contract at a very competitive price. Would recommend them to anyone.

12 dicembre 2024
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Risposta di Chadwell Telecom

Hi Fiona,

Thankyou for taking the time to leave a review, we take great pride in making sure that every customer is happy with our products and services and strive to deliver the very best customer service for a competitive market price.

If you require any help, or have any questions you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Steve @ Chadwell

Valutata 5 stelle su 5

This has been such a seamless…

This has been such a seamless experience with Chadwell everything about transferring over from my current provider has been so easy!
Steve has been so friendly and professional to deal with, always a friendly voice at the end of the phone and always happy to help!

5 dicembre 2024
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Risposta di Chadwell Telecom

Hi Lucy,

It makes us so pleased to hear that you are happy with Chadwell's services. We aim to deal with any customers quickly and professionally, it is great when we get feedback proving we did a good job!

Remember we are just a phone call away if you require any help or advice on 03300432006 or drop an email to support@chadwelltelecom.co.uk

Kind Regards,
Steve @ Chadwell

Valutata 5 stelle su 5

Excellent service from start to finish…

Excellent service from start to finish !! Great deal on phone contracts...........and smooth transfer.

5 dicembre 2024
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Risposta di Chadwell Telecom

Hi Chris,

Thank you so much for your review. I am so glad we were able to get you a great deal on you business mobiles, its great you had a smooth transition, and you are happy with our customer service.

It was lovely speaking with you and as discussed please don't hesitate to get in touch if you have any questions going forward, you have your own personal account manager and a great customer service team that are happy to help.

Please don't hesitate to get in touch for any help you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Luke @ Chadwell

Valutata 5 stelle su 5

Really good service

Really good service

5 dicembre 2024
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Risposta di Chadwell Telecom

Hi Ashley,

Thanks for taking time out of your busy schedule to leave a review, we appreciate the good feedback from all of our amazing customers.

Feel free to contact your Personal Account manager anytime if you require anything at all.

If you need any further technical help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Joe @ Chadwell

Valutata 5 stelle su 5
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Risposta di Chadwell Telecom

Hi Wayne,

Thank you for your review. It was great to speak to you and help with the new connection. We hope to build a strong and professional relationship with you throughout your time with us.

We are always available to speak to with regards to anything you may require going forward. If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards,

Kirsty @ Chadwell



Valutata 1 stelle su 5

I had an unsolicited call from these…

I had an unsolicited call from these people as my phone was coming up for renewal. There’s really no need to give cold callers your business. I didn’t give anyone permission to call me, and had never heard of this company. I’m sure this breaches GDPR in some way.

3 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Professional and personal service

Professional and personal service. Highly recommend and already have! Kirsty has been absolutely brilliant with her customer focused approach.

28 novembre 2024
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Risposta di Chadwell Telecom

Thank you James for taking the time to leave such a lovely review.

I am so glad you were happy with our customer services, and great to hear your taking advantage of our refer a friend scheme.

Fell free to get in touch anytime if you need anything at all!

If you need any further help please call us on 03300432006 or drop an email to support@chadwelltelecom.co.uk.

Kind Regards

Kirsty @ Chadwell

Valutata 5 stelle su 5

Extremely good service from Alys and…

Extremely good service from Alys and Alison

27 novembre 2024
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Risposta di Chadwell Telecom

Hi Tony,

Thank you so much for your review. We are happy to hear that you have found our customer service meets your expectations. We are always available for technical advice and support.

If you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Alison @ Chadwell



Valutata 5 stelle su 5

Ashleigh was brilliant. Excellent communication skills and very quick responding.

Ashleigh was brilliant. Patient and courtious. Talked me through an issue i had with a handset and network transfer that was stuck on the old network. Excellent communication skills and no waiting for service. 👍

26 novembre 2024
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Risposta di Chadwell Telecom

Hi Gail,

We really appreciate your feedback, it is always a pleasure to hear that we have been able to fix any technical issues that may arise quickly and efficiently

We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Melanie @ Chadwell

Valutata 5 stelle su 5

Outstanding

Great customer service and very helpful with the sale contract on the phone . Outstanding with helpful follow up on a small technical issue

25 novembre 2024
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Risposta di Chadwell Telecom

Hi Rick,

We are pleased to hear that you have had a great experience so far with us at Chadwell. Please don't hesitate to make contact with any other questions you may have, it is always a pleasure to help our customers and keep in touch throughout your contract with us.

We are always here to help, if you have any questions or problems you can call Support on 03300432006 or email support@chadwelltelecom.co.uk

Kind Regards,

Steve @ Chadwell



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