Error 404 not found Recensioni 

224
TrustScore 3 su 5

3,2

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Had a few hiccups with a maintenance request in Wollongong but they sorted it out eventually The low weekly fee is the main draw for me and the service level is fine for that price. I like having ever... Leggi di più

Valutata 5 stelle su 5

I was unsure about changing property managers because moving everything across sounded like a headache. It ended up being much more straightforward than I expected. Since then they have stayed in tou... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Very poor communication often taking a week or more to reply to emails even with urgent matters. Did not submit QCAT application on time, despite being reminded multiple times, in writing. Incorrectly... Leggi di più

Valutata 1 stelle su 5

Slow to review and respond to rental applications for our rental property. Charged us letting fee and inspection reports when they did not complete these services. Unprofessional real estate agent... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

224 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

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Ha risposto al 20% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

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3,2

Tutte le recensioni

(224)

16 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I have nothing but Positive things to…

I have nothing but Positive things to say about this Real Estate. I was struggling along side many others with finding a rental property and I couldn't be more thankful to our property manager Lauren. Always quick with responses and maintenance request. couldn't of asked for a better property manager.

Thankyou Certainty property

25 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Best property managers I’ve had

I started with Certainty Property managing just one of my properties in Yarrabilba. I had a dedicated property manager called Sophie who handled the transfer from my old agent, introduced me to my landlord portal and then went and met the tenants so that they felt comfortable with change in property manager.

My tenants have contacted me directly to advise how great Certainty Property have been with maintenance requests and responsive when it came to renewing her lease.

I’ve since transferred another two properties to Certainty to manage. The process has been equally as smooth. What is perhaps most impressive is that I am being charged just $93 per month for each property. My previous managers were charging me 7.5%. It works out I’m saving between $1100 and $1600 per year per property, or nearly $3,500 a year in fees for a better service.

I have no hesitation in recommending Certainty Property to anyone who is considering switching from an old school agent charging 7-8%. It’s been a no-brainer for me.

23 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Great experience

Great experience working with Certainty Property for my investment needs. Would highly recommend.

22 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Highly Recommended

Certainty Property made my Property Investing exciting. Lauren is great in looking for the best result they can on the property.

I am very thankful.

19 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Certainty for sure

I cannot express in enough words how amazing our beginning dealings with Certainty Property has been . Lauren and Sarah have worked magic in preparing our rental property for us as tenants. They went above and beyond to ensure that the property we our going to live in was perfect. They organised maintenance people over the weekend, through Covid lockdowns and maintained excellent communication with us. We are so grateful that our first place in Queensland has been so positive in relationship to our fabulous agents and we are grateful for that. Highly recommended team and agency.
Peter and Cassy Lyttle

2 luglio 2021
Non scritta su invito
Valutata 5 stelle su 5

Certainty with Certainty!

Lauren and her team were the only agents who delivered a thorough service to us with follow up communication and with friendliness, positivity and capability. We are so grateful for their help in securing tenancy in a tough rental market. We look forward to our relationship with Certainty! Cassy L

26 maggio 2021
Non scritta su invito
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Hi Cassy, thank you so much! We've passed this along to Lauren and she is stoked with the great feedback. Looking forward to working with you.

Thanks,
Team Certainty

Valutata 5 stelle su 5

Highly recommend!

I am extremely pleased with these guys. It was my first time renting out a property to tenants and I had a lot of questions. Cameron was extremely professional and knowledgable and spent an exceedingly generous amount of time with me on the phone over a few calls guiding me through my decision and advising me on their services but also how to make the right decision on property management. Their rental guarantee is also unheard of in this space and a game changer. Cameron stood out from all the other PM's I spoke with and it was an easy decision given how much time he had spent with me guiding my decision.

After this Simon took over as my property is Melbourne based. There were unfortunately a number of hick ups (including a break in) leading up to property hand over and both Simon and Cameron spent more time than they had to in helping me and making sure the hand over went through with minimal issue. They found tenants quickly and made everything easy for me.

Tim Taylor eventually became my full time property manager and I have just been so impressed and pleased with his efforts. He is extremely reliable and I can easily reach him when needed without ever having to chase him up. He manages tenants extremely well and keeps me informed on anything important. Tim's efforts give me complete peace of mind and remove any burden of managing a property. Tim is also just a lovely fella and I always enjoy our conversations - very important factor of working with anyone!

I was really impressed with how this company managed through COVID by changing from fortnightly to weekly rent payments to assist clients with any cash flow issues they may have. This was a quick and seamless adaptation. I've always received my rental payments in full on time.

Would absolutely recommend Certainty to anyone else and will be choosing them to manage any future properties I rent out.

1 dicembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Excellent and integrous company: No games

I was initially skeptical when I learned about Certainty Property and its guaranteed rental program. Apart from Australia's DHA, there's no other company I know of that has the program. But I gave the 2 ex-bankers who own the company a ring. From the get-go, they were informative and decisive. I worked with a number of rental property management companies in the past where onboarding of renters took up to 3-4 weeks. Certainty Property took over my apartment and onboarded a quality tenant with increased rent in 1 week. I was also impressed with how they pivoted their model during COVID. Rental is now paid on time every week instead. It took me one year to write this review. I wanted to measure their performance. My verdict: Excellent and integrous company. There are no games with Simon and Cameron. No investor has time for that. I won't change management companies because of it.

16 novembre 2020
Non scritta su invito
Valutata 5 stelle su 5

I would like to thank Cameron & Simon…

I would like to thank Cameron & Simon and their team, they have been very helpful, professional and honest, I didn't even notice when the tenant rental fallen in arrears, the team acts so quickly and pay me the rent on-time. I greatly appreciated. I know my properties are in safe hands under Certainty Property management. Thank you so much!

3 novembre 2020
Valutata 5 stelle su 5

Thanks Cameron and the team!

I haven’t looked back since working with the great team at Certainty. They are very professional and attentive to all my needs. Highly recommend them!

26 ottobre 2020
Non scritta su invito
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Thank you Glen. We appreciate your positive review and feedback.

Kind regards,
Certainty Property

Valutata 5 stelle su 5

Fantastic!!!!!

Fantastic, Fantastic, Fantastic! Love you're work gentlemen!

15 ottobre 2020
Non scritta su invito
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Thank you Olivia. If you need anything you know where to find us!

Kind regards,
Certainty Property

Valutata 5 stelle su 5

Cameron and the whole team were very…

Cameron and the whole team were very transparent from the beginning on and made working with them incredible easy and productive. I wish I would’ve found them earlier to support me. Excellent service which I can recommend to every landlord.

14 ottobre 2020
Non scritta su invito
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Thank you Robert. Appreciate the positive feedback!

Kind regards,
Certainty Property

Valutata 5 stelle su 5

Perfect Service

Really stoked with the service I have received. Whenever I have a question it gets answered straight away. I had a tenant who was constantly behind in their rent. Nothing major but consistently behind. I engaged Certainty Property and straight away my tenant was brought up to speed and hasn't been late since.

1 ottobre 2020
Non scritta su invito
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Thank you for the kind words Mikee!

Warm regards,
Certainty Property

Valutata 5 stelle su 5

Cameron built trust with us immediately…

Cameron built trust with us immediately when he accompanied me to a potentially awkward situation with former tenants. This was really valued by me/us. He has maintained out trust, we have a much-needed secure two year lease and everything is looking good!

13 settembre 2020
Non scritta su invito
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Thanks Patrick! We're looking forward to managing your property over the coming years. If you need anything you know where to find us!

Kind regards,
Certainty Property

Valutata 5 stelle su 5

Have just switched over four properties…

Have just switched over four properties that were previously being managed by different agencies in different states. Has been a VERY smooth handover and has been handled very well. Really impressed. Will have to see how the ongoing management goes but so far so good.

11 settembre 2020
Non scritta su invito
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Thanks Alex - we appreciate the kind words. Changing property manager can be a stressful experience so we're glad we have been able to assist and make the process as stress-free as possible for you.

Kind regards,
Certainty Property

Valutata 5 stelle su 5

The Certainty property team have been…

The Certainty property team have been managing my apartment for over 6 months now. Always such a smooth process with tenant communication through them and superior service in general.

5/5 - Would Recommend!

6 settembre 2020
Non scritta su invito
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Thanks James! We love having you as a client and will continue to provide an exceptional property management experience for you. If you need anything you know where to find us.

Thanks,
Certainty Property

Valutata 5 stelle su 5

The Best I've Dealt With

I have 30 years experience in and around property and these guys are the most responsive, communicative property managers I have ever dealt with. They now get all my business and referrals and I wouldn't hesitate to recommend them to family and friends.

5 settembre 2020
Non scritta su invito
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Risposta di Error 404 not found

Thanks Frank!

Cheers,
Certainty Property

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