Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Spoke with Leslie today. She is extremely professional and personal resolving all of my issues and providing me clear and understandable guidance and direction to both use and monitor my service and... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

The internet constantly goes out. I'll have to reboot the router/modem multiple times almost every day lately. Try getting ahold of Centric Fiber customer service, and you'll get sent to voicemail. I... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A Centric Fiber representative came by our door and offered us an amazing deal that we honestly just couldn’t ignore. The technician was quick and setup everything before we even knew it and was both... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My experience was absolutely wonderful. Leslie was the most helpful customer service representative I have ever had. She was well informed, polite, knowledgeable, helpful and overall a great person.... Leggi di più

Dettagli dell'azienda

  1. Provider di servizi per le telecomunicazioni

Scritti dall'azienda

Centric Fiber connections are Built for the Speed of Life™. We offer more than just internet—we treat telecom as an amenity. Our community-designated technicians, GigaGuides™, ensure personalized local support and assistance. Pre-wired homes enjoy active-on-arrival service, making setup immediate and seamless. With our advanced technology and equipment, Centric Fiber provides an unmatched experience in future-proofed speed capabilities and convenience.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

324 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Top #1Worse internet service and…

Top #1Worse internet service and company. Maintenance issues every other day! Outages everyday! I'll never recommend them to anyone! I'd rather pay outrages prices with Comcast then put up with the stress from these idiots

21 marzo 2025
Non scritta su invito
Logo di Centric Fiber

Risposta di Centric Fiber

Thank you for sharing your feedback. We’re sorry to hear about your experience with Centric Fiber and want to resolve the issue directly. The concerns you mentioned do not align with our commitment to high-quality service, and we’re dedicated to making it right. Please give us a call at 877-342-7270 and reference your review, so we can address your concerns and ensure your satisfaction. Thank you for allowing us the opportunity to improve your experience.

Valutata 5 stelle su 5

Our first contact was with Donna and we…

Our first contact was with Donna and we could not have had a better first impression. She is the kindest, most helpful person I have ever dealt with. She went above and beyond to try and get our internet up and running before the weekend. Turned out we needed an updated router but she made sure that we kept our spot on the schedule to have a tech come out. Jordan was our tech and was immaculately on time and had us up and running in under 30 minutes. From start to finish the customer service was amazing and being a work from home household, internet keeps us functioning. Thank you again!

18 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

I had Internet issues

I had Internet issues, and Connor was fantastic walking me through the steps of trouble shooting. Conner was patient and very understanding and together we addressed the issue. Excellent customer care!

12 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Out of the 8 days I've had Centric…

Out of the 8 days I've had Centric Fiber services, 3 days have been without Internet.

12 marzo 2025
Non scritta su invito
Logo di Centric Fiber

Risposta di Centric Fiber

Thank you for sharing your feedback. We’re sorry to hear about your experience with Centric Fiber and want to resolve the issue directly. The concerns you mentioned do not align with our commitment to high-quality service, and we’re dedicated to making it right. Please give us a call at 877-342-7270 and reference your review, so we can address your concerns and ensure your satisfaction. Thank you for allowing us the opportunity to improve your experience.

Valutata 5 stelle su 5

Amazing Experience

Mackenzie was so pleasant and wonderful to talk to. She was also extremely helpful. It was the best customer service experiences I've ever had. More Customer Service reps should be like Mackenzie, they could learn a lot from her on how to be with people.

26 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Not the one for you

Outage most of the time even when its a good weather and it took hours to be back

7 febbraio 2025
Non scritta su invito
Logo di Centric Fiber

Risposta di Centric Fiber

Thank you for sharing your feedback. We’re sorry to hear about your experience with Centric Fiber and want to resolve the issue directly. The concerns you mentioned do not align with our commitment to high-quality service, and we’re dedicated to making it right. Please give us a call at 877-342-7270 and reference your review, so we can address your concerns and ensure your satisfaction. Thank you for allowing us the opportunity to improve your experience.

Valutata 1 stelle su 5

Super slow internet

Super slow internet, forced to have it with my apartment complex

7 settembre 2024
Non scritta su invito
Logo di Centric Fiber

Risposta di Centric Fiber

Thank you for sharing your feedback. We’re sorry to hear about your experience with Centric Fiber and want to resolve the issue directly. The concerns you mentioned do not align with our commitment to high-quality service, and we’re dedicated to making it right. Please give us a call at 877-342-7270 and reference your review, so we can address your concerns and ensure your satisfaction. Thank you for allowing us the opportunity to improve your experience.

Valutata 5 stelle su 5

Jonathan communicated excellently

Jonathan communicated excellently, very friendly, answered every question I had, set my service up quickly and with ease, and I feel confident I will be ready to go upon move-in. I know if I need anything I will be able to give him a call!

7 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Centric always responds quickly to…

Centric always responds quickly to assist us. They came and helped set up three networks that work with different devices…a dual network, a 2.4Gb network and a 5Gb network.

We have had a MESH unit that will connect with our equipment located on the side of our home.

Thanks Centric for making our lives better!

5 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Very unreliable and constantly having…

Very unreliable and constantly having outages. Some outages lasting nearly a whole day. Their App even say that I’m still connected when there’s an outage. They do not compensate for all the outages. I would not get this if you work from home unfortunately I currently don’t have another option in our area.

6 febbraio 2025
Non scritta su invito
Logo di Centric Fiber

Risposta di Centric Fiber

Thank you for sharing your feedback. We’re sorry to hear about your experience with Centric Fiber and want to resolve the issue directly. The concerns you mentioned do not align with our commitment to high-quality service, and we’re dedicated to making it right. Please give us a call at 877-342-7270 and reference your review, so we can address your concerns and ensure your satisfaction. Thank you for allowing us the opportunity to improve your experience.

Valutata 5 stelle su 5

Jonathan Villegas awesome hard worker!

Jonathan Villegas was quick to call me after submitting an application and took really good care of me and also got me sold on the internet as well. Really great guy you have working for y'all treat him right I'm sure he'll go far!

5 febbraio 2025
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più