Spoke with Leslie today. She is extremely professional and personal resolving all of my issues and providing me clear and understandable guidance and direction to both use and monitor my service and... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Spoke with Leslie today. She is extremely professional and personal resolving all of my issues and providing me clear and understandable guidance and direction to both use and monitor my service and... Leggi di più
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The internet constantly goes out. I'll have to reboot the router/modem multiple times almost every day lately. Try getting ahold of Centric Fiber customer service, and you'll get sent to voicemail. I... Leggi di più
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A Centric Fiber representative came by our door and offered us an amazing deal that we honestly just couldn’t ignore. The technician was quick and setup everything before we even knew it and was both... Leggi di più
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My experience was absolutely wonderful. Leslie was the most helpful customer service representative I have ever had. She was well informed, polite, knowledgeable, helpful and overall a great person.... Leggi di più
Centric Fiber connections are Built for the Speed of Life™. We offer more than just internet—we treat telecom as an amenity. Our community-designated technicians, GigaGuides™, ensure personalized local support and assistance. Pre-wired homes enjoy active-on-arrival service, making setup immediate and seamless. With our advanced technology and equipment, Centric Fiber provides an unmatched experience in future-proofed speed capabilities and convenience.
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The installation technician, Thao, was very professional, Punctual, and very helpful. He informed me of my options and gave very clear, Concise instructions that was easy to follow. He was great!
Top #1Worse internet service and company. Maintenance issues every other day! Outages everyday! I'll never recommend them to anyone! I'd rather pay outrages prices with Comcast then put up with the stress from these idiots

Risposta di Centric Fiber
Our first contact was with Donna and we could not have had a better first impression. She is the kindest, most helpful person I have ever dealt with. She went above and beyond to try and get our internet up and running before the weekend. Turned out we needed an updated router but she made sure that we kept our spot on the schedule to have a tech come out. Jordan was our tech and was immaculately on time and had us up and running in under 30 minutes. From start to finish the customer service was amazing and being a work from home household, internet keeps us functioning. Thank you again!
Thao was great very knowledgeable and professional. Extremely helpful with advice to a current problem I was having with not enough cat5 ports on back of router.
Centric Fiber treated my problem efficiently, and promptly. Their response time was immediate, and they stuck with it until all was solved. I was very impressed.
I had Internet issues, and Connor was fantastic walking me through the steps of trouble shooting. Conner was patient and very understanding and together we addressed the issue. Excellent customer care!
Out of the 8 days I've had Centric Fiber services, 3 days have been without Internet.

Risposta di Centric Fiber
Thao was really awesome, super helpful and fast!
Renee was a wonderful representative. She answered all of my questions and was very friendly and patient.
Very friendly and knowledgeable, she answered all my questions! Jet definitely went above and beyond!
Mackenzie was so pleasant and wonderful to talk to. She was also extremely helpful. It was the best customer service experiences I've ever had. More Customer Service reps should be like Mackenzie, they could learn a lot from her on how to be with people.
Ryan was friendly and had a positive attitude. He was extremely efficient pleasant to work with.
Micheal was very friendly and informative
EXCELENTE SERVICIO POR PARTE DE ESTA COMPAÑIA. SERVICIO EN LINEA DE INMEDIATO
Outage most of the time even when its a good weather and it took hours to be back

Risposta di Centric Fiber
Super slow internet, forced to have it with my apartment complex

Risposta di Centric Fiber
Jonathan communicated excellently, very friendly, answered every question I had, set my service up quickly and with ease, and I feel confident I will be ready to go upon move-in. I know if I need anything I will be able to give him a call!
Centric always responds quickly to assist us. They came and helped set up three networks that work with different devices…a dual network, a 2.4Gb network and a 5Gb network.
We have had a MESH unit that will connect with our equipment located on the side of our home.
Thanks Centric for making our lives better!
Very unreliable and constantly having outages. Some outages lasting nearly a whole day. Their App even say that I’m still connected when there’s an outage. They do not compensate for all the outages. I would not get this if you work from home unfortunately I currently don’t have another option in our area.

Risposta di Centric Fiber
Jonathan Villegas was quick to call me after submitting an application and took really good care of me and also got me sold on the internet as well. Really great guy you have working for y'all treat him right I'm sure he'll go far!
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