Very friendly and helpful answering any questions I had .All the staff we met were very friendly knew their products overall a very nice and relaxed experience. Would recommend other people to the C... Leggi di più
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Scopri cosa dicono le persone
The whole proces of arranging a Funeral plan for my elderly Mother could not have been made any easier by the kind and condiserate Co-Op Funeral staff with whom I dealt with. I highly reccomend,
L'azienda ha risposto
From the beginning Hayley was really lovely and helped every step of the way.Hayley made this process easy and nothing was too much trouble at all. I will definitely recommend
L'azienda ha risposto
My sister & I booked & prepaid for a funeral plan in advance for our mother who is currently in residential home. The service we received was exemplary, friendly, professional & considerate. Would hi... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We’re Central Co-op Funeral Plans, part of the OurCoop family, and we’re authorised and regulated by the Financial Conduct Authority to sell a range of fully guaranteed prepaid funeral plans. OurCoop is the UK’s largest independent co-operative Society, with more than one million Members and 13,000 colleagues operating in communities nationwide. We’re here to help 24/7, 365 days a year.
Informazioni di contatto
Queen Street, WS13 6QD, Lichfield, Regno Unito
- 01543 421378
- sales@funeralplanning.coop
- centralcoopfuneralplans.co.uk
4,9
Eccellente
170 recensioni
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Very happy with every thing
1 giugno 2026
Risposta di Central Co-op Funeral Plans
Thank you for your review. We’re so pleased to hear that you were very happy with everything. Your peace of mind means a great deal to us.
Take care,
Central Co-op Funeral Plans
Easy to communicate with the lady on…
Easy to communicate with the lady on the phone was all done with complete respect and compassion
24 maggio 2026
Risposta di Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know that our Colleague made the process clear and comfortable, and that you felt treated with genuine respect and compassion throughout.
Take care,
Central Co-op Funeral Plans
Recomend to anyone
We were felt at ease explaind everything in detail what we get could not have gone better staff were brilliant I would recommend to anyone
28 maggio 2026
Risposta di Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know the team helped you feel comfortable, explained everything in detail, and supported you so well throughout the process. Thank you for your kind recommendation.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know the service felt first class and that the team supported you with such friendliness and care.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know you felt comfortable and supported throughout the process of purchasing your plan.
Take care,
Central Co-op Funeral Planning
The advisor was friendly and very…
The advisor was friendly and very helpful I went to see the advisor on 18th may 2026
18 maggio 2026
Risposta di Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to know that your advisor was friendly, supportive and able to help with everything during your visit on 18 May. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
Excellent
The service l received was first
class, the staff at Chaddesden
were very polite,& helpful they answered all my questioned.
I would certainly recommend them
4 giugno 2026
Risposta di Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know that the Chaddesden team provided such polite and helpful support and that everything felt first class throughout. Thank you for your kind recommendation.
Take care,
Central Co-op Funeral Plans
A big thank you.
The members of staff (receptionist and funeral arranger) made the whole process easy and informative. I felt supported all the way through.
20 maggio 2026
Risposta di Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know that the team guided you clearly through each step and that you felt fully supported from start to finish. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
The staff are very professional and…
The staff are very professional and extremely kind. They explain everything to you.
27 maggio 2026
Risposta di Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s wonderful to know that the team supported you with kindness and professionalism, and that everything was explained clearly throughout. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
The family has always use the co-op…
The family has always use the co-op for funerals.
And the staff was very caring and helpful
20 maggio 2026
Risposta di Central Co-op Funeral Plans
We really appreciate you taking the time to share your experience. It’s lovely to hear that your family has chosen us over the years, and that our team provided the care and support you needed. Thank you for your thoughtful words.
Take care,
Central Co-op Funeral Plans
Considerate welcoming and always…
Considerate welcoming and always thinking of your decisions
14 maggio 2026
Risposta di Central Co-op Funeral Plans
We really appreciate you taking the time to share your feedback. It’s lovely to know the service felt considerate and that you were supported throughout your decisions. Thank you for choosing us.
Take care,
Central Co-op Funeral Plans
Welcoming and straight forward to set up
26 maggio 2026
Risposta di Central Co-op Funeral Plans
We really appreciate you taking the time to leave a review. It’s great to know the process felt welcoming and easy to arrange. Thank you for choosing us.
Take care,
Central Co-op Funeral Plans
Good customer service from initial call…
Good customer service from initial call to make appointment, greeting at reception at appointment and conducting the business of making funeral plans with Jayne Hudson.
18 maggio 2026
Risposta di Central Co-op Funeral Plans
Thank you for taking the time to share your experience. It’s wonderful to hear that you felt well supported from your first call through to your appointment, and that our reception team and Jayne provided such helpful service throughout. We’re glad the process of arranging your funeral plans felt smooth and well handled. Your feedback means a great deal to us.
Take care,
Central Co-op Funeral Plans
Everything fine
Everything fine. Customer advisors excellent,
Explained things really well.
It was just difficult living in market Harborough that it is just a subsidiary office and I found it difficult to make the payment. Not a criticism just what it is today.
1 giugno 2026
Risposta di Central Co-op Funeral Plans
Thank you for sharing your experience with us. It’s lovely to hear that our Colleague supported you well and explained everything clearly. We appreciate you mentioning the difficulty around making the payment. Your feedback is really helpful as we continue to improve how we support members in different locations. Thank you again for your kind words.
Take care,
Central Co-op Funeral Plans
The sales assistant was very polite and…
The sales assistant was very polite and informative.
13 maggio 2026
Risposta di Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that our sales assistant was both polite and informative during your visit. Your feedback is truly appreciated.
Take care,
Central Co-op Funeral Plans
Risposta di Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that you found the service professional and that Mathew was able to support you with helpful advice and guidance. Your feedback means a great deal to us.
Take care,
Central Co-op Funeral Plans
Simple & easy funeral planning.
I found the experience of choosing the funeral plan easier than I expected.
The advisor “Jayne” very helpful and although I was a bit confused as to what to expect but I was put at ease with the adviser and was pleased that she was very patient & explained everything that I needed to know.
Overall I am extremely happy and satisfied with the service that I received.
6 maggio 2026
Risposta di Central Co-op Funeral Plans
Thank you for sharing your experience. We’re so pleased to hear that choosing your funeral plan felt easier than expected, and that Jayne was able to guide you with patience and clear explanations. It’s wonderful to know you felt at ease throughout the appointment. We’re delighted you’re extremely happy with the service you received.
Take care,
Central Co-op Funeral Plans
Excellent Communication
Very clear with communication and helpful with all information!
12 maggio 2026
Risposta di Central Co-op Funeral Plans
Thank you for your kind review. It’s great to hear that you found our communication clear and the information helpful. We really appreciate you taking the time to share your experience.
Take care,
Central Co-op Funeral Plans
Very friendly and honest people
Very friendly and honest people, explain everything in detail, excellent service.
9 giugno 2026
Risposta di Central Co-op Funeral Plans
Thank you for your lovely review. It’s wonderful to hear that you found our team friendly and honest, and that everything was explained clearly and in detail. We’re delighted you felt the service was excellent.
Take care,
Central Co-op Funeral Plans
She was knowledgeable and courteous.
13 maggio 2026
Risposta di Central Co-op Funeral Plans
Thank you for your kind review. We’re so pleased to hear that she was both knowledgeable and courteous during your appointment. Your feedback is truly appreciated.
Take care,
Central Co-op Funeral Plans
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