The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great website. Great delivery. Small error with my first order but rectified immediately. The missing part delivered 2 days later super well wrapped. Second order placed the same week, delivered w... Leggi di più
L'azienda ha risposto
Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Leggi di più
L'azienda ha risposto
Ordered a few times before and always a good experience. Well priced products with good offers. When arrived they are all as expected. The team will help answer questions and resolve any issues. Qui... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di sistemi di sicurezza
- Negozio di allarmi antifurto
- Società di distribuzione via cavo
- Fornitore di allarmi antincendio
- Telecamera per il traffico
- Negozio di apparecchiature per la sicurezza
Scritti dall'azienda
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Scritti dall'azienda
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Informazioni di contatto
73 Whalley New Road, BB1 6JY, Blackburn, Regno Unito
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 47% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fast delivery,
Fast delivery,
But ordered a ca1230 battery but I received a sp1230 battery.
24 gennaio 2026
Risposta di CCTV Direct (UK) Limited
Thanks for your review! We're glad the delivery was fast, but we sincerely apologise for the battery mix-up. That’s not the experience we want for our customers. Please get in touch with us and we’ll arrange the correct item or a solution right away.
good pricing.
2 dicembre 2025
Risposta di CCTV Direct (UK) Limited
Thank you for your feedback! We're glad you’re happy with our pricing and appreciate your support.
Risposta di CCTV Direct (UK) Limited
Thank you for your great feedback! We're pleased you found the ordering process easy, received fast delivery, and were happy with the items. We appreciate your support.
Quick delivery time and great prices
Quick delivery time and great prices. Will certainly be using them again
21 gennaio 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your kind feedback! We’re thrilled to hear you enjoyed our quick delivery and competitive prices. Your support means a lot, and we look forward to serving you again soon!
Risposta di CCTV Direct (UK) Limited
Thank you for your continued support and for taking the time to leave this review. We’re delighted to hear that you’ve had positive experiences with us each time and that we’ve been able to meet your expectations. Providing reliable service is very important to us, and your feedback means a lot. We look forward to helping you again with your future orders!
Risposta di CCTV Direct (UK) Limited
Thank you so much for your kind words! We’re really happy to hear you were pleased with both our service and the quick delivery. We work hard to make sure every order is handled smoothly and reaches our customers as fast as possible. We truly appreciate your support and look forward to serving you again in the future!
Very easy to select the product I…
Very easy to select the product I wanted from the description and to order and pay. Item arrived as expected, and works well.
13 gennaio 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your great review!
We’re really pleased to hear that you found the product easy to choose and that the ordering process was smooth from start to finish. It’s exactly the experience we aim to provide.
Glad to know the item arrived as expected and is working well for you. We truly appreciate your support and hope to serve you again soon!
Top Company to deal with 👍
Top Company to deal with ! Always deliver the goods on time & where you want them !
Its taken me a long long time to find a company I can depend on as much as I can this company 👍
14 gennaio 2026
Risposta di CCTV Direct (UK) Limited
Thank you so much for your amazing feedback! We really appreciate you taking the time to share your experience.
It means a lot to hear that you can rely on us and that our deliveries and service have met your expectations every time. Building long-term trust with our customers is exactly what we aim for, so your words truly make our day.
We look forward to serving you again soon — and we’ll keep working hard to stay the dependable company you can count on!
Risposta di CCTV Direct (UK) Limited
Thank you for your kind words! We’re thrilled to hear you found our service prompt, speedy, and helpful. It means a lot to us, and we’re always here to provide the best support possible!
An excellent experience
An excellent experience - a five star service and everything was exactly as described.
The Hikvision DS-7616NI-M2/16P NVR I bought was a good price and the delivery could not have been quicker and the communication was great. It's now in service and after initially experiencing a few bugs I updated the firmware from the Hikvision resource pages to V5.04.081 260112 and so far so good...
16 gennaio 2026
Risposta di CCTV Direct (UK) Limited
Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience with your Hikvision NVR purchase. We always strive for fast delivery, clear communication, and accurate product descriptions, so it’s great to know everything met your expectations. We hope you continue to enjoy your system, and we look forward to serving you again in the future!
Risposta di CCTV Direct (UK) Limited
Thank you for your feedback! We’re glad to hear everything went smoothly and that your delivery was speedy. We appreciate your support!
Top service from CCTV Direct
Top service from CCTV Direct. The prices were great and the turnaround was excellent. Thank you so much!
15 gennaio 2026
Risposta di CCTV Direct (UK) Limited
Thank you so much for your kind feedback! We’re really pleased to hear you were happy with our prices and turnaround time. We truly appreciate your support.
Helpful information good service and…
Helpful information good service and good delivery very pleased
14 gennaio 2026
Risposta di CCTV Direct (UK) Limited
Thank you for your kind feedback! We’re glad you found the information helpful and were pleased with our service and delivery. We truly appreciate your support.
Risposta di CCTV Direct (UK) Limited
Thank you for your kind feedback! We’re really pleased to hear you’re happy with our service, delivery, and pricing. Your continued support means a lot to us.
Risposta di CCTV Direct (UK) Limited
Thank you for the 5‑star review, Mr Holdsworth. We’re delighted you were happy with the service.
We really appreciate your comment about the setup instructions — feedback like this helps us improve. We’re already working on clearer, step‑by‑step guides, and if you ever need support with configuration, our team is always here to help 01254 693786
Thanks again for choosing us.
Not good for communication
I found communication difficult and not very efficient. I found I was chasing for information and updates. communication was reluctant and sporadic.
1 ottobre 2025
Risposta di CCTV Direct (UK) Limited
We sincerely apologize for the communication issues you experienced. That is certainly not the level of service we aim to provide, and we regret that you had to chase for information and updates. Your feedback is very important to us, and we are taking it seriously to improve our communication and responsiveness moving forward. Thank you for bringing this to our attention, and we truly wish you all the best.
Risposta di CCTV Direct (UK) Limited
Thank you so much for your kind review! We’re delighted to hear that you’ve had a great experience with our service and that you can rely on our prompt delivery. Your support means a lot to us. If there’s ever anything more we can assist you with, we’re always here to help!
Risposta di CCTV Direct (UK) Limited
Thank you for your wonderful feedback! We're glad we could offer a great substitution when the original item was unavailable, and we're delighted to hear that your delivery arrived super fast. We truly appreciate your support and look forward to serving you again!
Seamless process
Easy to set up account. Competitive pricing for required equipment & fast dispatch / delivery
4 dicembre 2025
Risposta di CCTV Direct (UK) Limited
Thank you for your fantastic review! We're pleased to hear that you found the process seamless and the account setup easy. It’s great to know our competitive pricing and fast dispatch met your expectations. We truly appreciate your feedback and look forward to supporting you again in the future!
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