The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great website. Great delivery. Small error with my first order but rectified immediately. The missing part delivered 2 days later super well wrapped. Second order placed the same week, delivered w... Leggi di più
L'azienda ha risposto
Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that woul... Leggi di più
L'azienda ha risposto
Ordered a few times before and always a good experience. Well priced products with good offers. When arrived they are all as expected. The team will help answer questions and resolve any issues. Qui... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Fornitore di sistemi di sicurezza
- Negozio di allarmi antifurto
- Società di distribuzione via cavo
- Fornitore di allarmi antincendio
- Telecamera per il traffico
- Negozio di apparecchiature per la sicurezza
Scritti dall'azienda
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Scritti dall'azienda
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Informazioni di contatto
73 Whalley New Road, BB1 6JY, Blackburn, Regno Unito
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,6
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 47% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Answered all my questions and delivered…
Answered all my questions and delivered very quickly
8 ottobre 2025
Risposta di CCTV Direct (UK) Limited
Thank you, Mark! We’re pleased everything arrived quickly and your questions were answered.
Risposta di CCTV Direct (UK) Limited
Thanks, Stephen! We’re happy you were satisfied from start to finish.
Could have been excellent
Helpful staff, well laid out website, reasonably priced gear and prompt delivery. The only problem was a very damaged box containing a quite expensive DVR - luckily no HDD's. I will use CCTVD again based on their service andthe promise to rectify should the DVR have suffered any internal damage. (Looks sound but It's not yet been tested).
9 ottobre 2025
Risposta di CCTV Direct (UK) Limited
Thanks for the feedback! We’re glad everything arrived safely and appreciate your trust in us to make things right.
Always good service and helpful on…
Always good service and helpful on phone and whatsapp
5 ottobre 2025
Risposta di CCTV Direct (UK) Limited
Thanks, LJ! We’re always here to help — on phone or WhatsApp.
After waiting 6 weeks for another…
After waiting 6 weeks for another company I cancelled and ordered with CCTV Direct and they dispatched straightaway and i received the items the next working day - excellent result
2 ottobre 2025
Risposta di CCTV Direct (UK) Limited
Thank you for sharing your experience! We're glad we could step in and get your order out quickly — next-day delivery is what we aim for. Appreciate the kind words!
Risposta di CCTV Direct (UK) Limited
Thanks so much! We're glad your item arrived quickly — we aim to keep things fast and hassle-free.
Risposta di CCTV Direct (UK) Limited
Thanks so much for your feedback! We're glad to hear the delivery was speedy and the pricing hit the mark. If there's anything else we can assist you with, we're always here to help.
Easy to purchase arrived in a few days…
Easy to purchase arrived in a few days Hikvision always good cameras
27 settembre 2025
Risposta di CCTV Direct (UK) Limited
Thanks for the great feedback! We're glad the purchase process was smooth and delivery prompt. Hikvision truly delivers reliable quality — we're proud to offer their products. If you ever need support or upgrades, we're here to help.
The website is excellent
The website is excellent.
If you have a query they get straight back to you.
Prices are good.
Delivery is excellent
26 settembre 2025
Risposta di CCTV Direct (UK) Limited
Thank you for the fantastic review! We're delighted to hear that our website, pricing, and delivery all hit the mark — and that our support team was quick to respond. We work hard to make every step seamless, and your feedback means a lot. Looking forward to serving you again!
outstanding customer service
Company we're unable to supply the ordered items through no fault of their own, but more than made up by a generous offer. Excellent customer service.
28 settembre 2025
Risposta di CCTV Direct (UK) Limited
Thank you for your understanding and kind words! We're sorry we couldn’t fulfil the original order, but we’re glad our team could turn things around with a gesture that made a difference. Your recognition of our customer service means a lot — we’re always here to support you.
Can’t fault cctv direct one bit
Can’t fault cctv direct one bit, I buy security equipment off them every week, best around competitive prices and good delivery time.
2 ottobre 2025
Non scritta su invito
Risposta di CCTV Direct (UK) Limited
Thank you for the glowing review! We truly appreciate your continued trust and loyalty — it means a lot to us. We're proud to offer competitive pricing, reliable delivery, and top-tier security equipment week after week. Always here to support your installations and keep things running smoothly!
Excellent experience
Excellent experience - from purchase incl shipping to after sales service - Every time that I made contact with the team, they were ALL amazingly helpful and resolved all my queries - I would recommend this company 100%
2 ottobre 2025
Non scritta su invito
Risposta di CCTV Direct (UK) Limited
Thank you for such a glowing review! We're thrilled to hear that every part of your experience — from purchase and shipping to after-sales support — was smooth and satisfying. Our team takes pride in being responsive and helpful, and your recommendation means the world to us. We look forward to continuing to support you!
Great online service and delivery time
Registered my application quickly and supplied a DVR to me at a great price and fast delivery. Item came well packaged and works perfect. Wouldn`t hesitate to buy from them again.
25 settembre 2025
Risposta di CCTV Direct (UK) Limited
Thank you for the fantastic review! We're so pleased to hear that everything—from registration to delivery—was smooth and efficient. It's great to know the DVR arrived safely, performs perfectly, and met your expectations on price and service. We truly appreciate your trust and look forward to supporting you again soon!
Friendly manor
Friendly manor, Knowledge of products ,Good price and express delivery
23 settembre 2025
Risposta di CCTV Direct (UK) Limited
Thank you for the kind words! We're glad our team’s friendly approach, product expertise, competitive pricing, and fast delivery all made a positive impression. We’re here whenever you need reliable security solutions — always happy to help!
The cables I ordered were used for…
The cables I ordered were used for Analog cameras and were high quality and solved a long standing problem i had with 8meg cameras
23 settembre 2025
Risposta di CCTV Direct (UK) Limited
Thank you for sharing your experience! We're so pleased the cables delivered the quality you needed and helped resolve that persistent issue with your 8MP analog cameras. It's great to know our products are making a real difference — we're here whenever you need reliable solutions.
Yesterday I Purchased 2 Excellent…
Yesterday I Purchased 2 Excellent quality Hilook cameras from Umayr, manager of CCTV Direct online ,They arrived this morning .Thank you for a good deal ,quick dispatch , excellent customer service and a good sense of humour.
25 settembre 2025
Non scritta su invito
Risposta di CCTV Direct (UK) Limited
Thank you for the fantastic feedback! We're thrilled to hear your Hilook cameras arrived swiftly and met your expectations. Umayr will be especially pleased to know his service — and sense of humour — made a great impression. We truly appreciate your support and look forward to helping with your next security upgrade!
I paid £14.99 for next day AM delivery…
I paid £14.99 for next day AM delivery and it turned up the following day!!
Not have any refund from the seller!!
13 settembre 2025
Risposta di CCTV Direct (UK) Limited
Thanks for sharing your experience — I’m really sorry to hear the delivery didn’t arrive as promised. That’s understandably frustrating, especially when you’ve paid extra for a timed service,
I've checked your account and we have refunded in full your delivery charge.
Unfortunately we have to accept responsibility, we have reviewed our logistics courier performance and made some changes to ensure this is prevented from reoccuring.
Very fast delivery and the product was…
Very fast delivery and the product was a good price
10 settembre 2025
Risposta di CCTV Direct (UK) Limited
Thanks for the great feedback! We're glad to hear the delivery was quick and the pricing hit the mark. We aim to keep things fast, fair, and reliable — and it's great to know we're delivering on that promise. Looking forward to serving you again!
Risposta di CCTV Direct (UK) Limited
Thanks for the great feedback! We're glad everything arrived on time and matched your expectations. Reliable service and accurate products are what we aim for — appreciate your support!
Yunus was very helpful and resolved the…
Yunus was helpful and resovled the problem
11 settembre 2025
Non scritta su invito
Risposta di CCTV Direct (UK) Limited
Thank you for the kind words! We're glad Yunus was able to assist and get everything sorted for you. We’ll be sure to pass on your appreciation — he’ll be pleased to know his support made a difference. Always here if you need anything else!
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