Had placed a large order when my wife pointed out that the delivery was likely to take place when we were away from home. I immediately emailed customer service and requested a short delay on deli... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Staff always really friendly and Jackie always goes that extra mile to make sure we have what we need. from alterative products. if possible to changing delivery dates when our computer does not allow... Leggi di più
For the second time in three years of ordering from Catering 24, there was an item missing. We were closed for maintenance so have only just realised that our last order was missing lids but the conta... Leggi di più
L'azienda ha risposto
I called up catering24 as another supplier had sent me the wrong goods and had to wait 3-4 days for return and refund ! When I spoke to Hayley she quickly helped me find the items required and offer... Leggi di più
Dettagli dell'azienda
- Negozio di forniture per il confezionamento
- Azienda di confezionamento
- Negozio di forniture per ristoranti
- Grossista
Scritti dall'azienda
Catering24 is a recognised national online distributor of catering disposables and have been serving the UK foodservice industry since 1992. A first and second-generation family award-winning business that has one of the largest ranges of stocked takeaway packaging, disposable cups and cleaning hygiene to name a few areas of our expertise. Our website displays live stock and we offer free next working day delivery for all orders over £100 in value, order before 9pm for same day dispatch. Catering24 have a dedicated customer service team on hand to support you in your product enquiries and customer support Monday to Friday. We have been known within the industry as the distributor that is There When You Need Us.
Informazioni di contatto
Etiquette Park, Manners Avenue, Ilkeston, DE7 8FU, Ilkeston, Regno Unito
- 01159444434
- hello@catering24.co.uk
- catering24.co.uk
4,5
Eccellente
284 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Resolving a delivery issue
Lynette resolved my issue within 30 minutes. Excellent service and very efficient. An excellent supplier with very competitive prices. The delivery courier was letting the company down but we are now on the company’s own delivery and have been guaranteed a first class service. We will continue to be a regular customer. Thank you Lynette
9 agosto 2023
Non scritta su invito
Quality Products, Exceptional Customer Service
Bought from them for over 3 years now. Always great quality products and exceptional customer service!
Special thanks to Hayley for resolving a recent issue we had promptly and efficiently. :)
21 luglio 2023
Non scritta su invito
Customer service 5 stars!
Customer service as it should be! Just perfect! Deliveries: reliable and correct within the given timeslots.
31 luglio 2023
Non scritta su invito
Excellent customer service and prompt…
Excellent customer service and prompt response to queries.
31 luglio 2023
Non scritta su invito
Laura was super helpful this morning
Laura was super helpful this morning. And went above and beyond to sort my issue out
Massive thanks
1 agosto 2023
Non scritta su invito
Jackie has been very helpful
Jackie has been very helpful and quickly processed our order
31 luglio 2023
Non scritta su invito
Catering24 has a great customer…
Catering24 has a great customer service.
Especially Jackie who is always so helpful soon we have to deal with requests and/or discrepancies.
31 luglio 2023
Non scritta su invito
Excellent communication
Excellent communication - when a box of glasses went missing with DPD Catering 24 had another box to me the next day. Very impressed with their customer service!
21 luglio 2023
Non scritta su invito
Thanks Lynnette,
Thanks Lynnette,
Quick to respond and very helpful!
11 luglio 2023
Non scritta su invito
5 star customer service
Excellent customer service as always, always receive a quick email letting me know my order has been received and is progressing. Always dispatched promptly
12 luglio 2023
Non scritta su invito
Laura was very helpful and quick to…
Laura was very helpful and quick to respond !
10 luglio 2023
Non scritta su invito
Lynnette was an absolute star!
Lynnette was an absolute star!! So incredibly helpful and quick to respond, kind and understanding and keen to help. Really recommend the service provided and appreciate how they went the extra mile to help us reach a final order that suited our needs.
7 luglio 2023
Non scritta su invito
Excellent Customer Service (Liberty)
Excellent Customer Service (Liberty) - quick to both respond and deal with my query.
6 luglio 2023
Non scritta su invito
Great company
Regular customer, always happy. Got one issue with order today, Laura solve it promptly in polite manners. She makes you feel like valued customer. Great job!
3 luglio 2023
Non scritta su invito
Great service provided by Jackie from…
Great service provided by Jackie from Catering24. Very quick to respond to any queries.
28 giugno 2023
Non scritta su invito
Great service
I made a mistake with the delivery address and the guys at Catering24 changed it without hassel 😊😊
28 giugno 2023
Non scritta su invito
Quick service
26 giugno 2023
Non scritta su invito
brilliant customer service
Staff always really friendly and Jackie always goes that extra mile to make sure we have what we need. from alterative products. if possible to changing delivery dates when our computer does not allow us to enter the date ect. she always as a positive approach to customer service and a pleasure to do business with great team. :)
21 giugno 2023
Non scritta su invito
What a sigh of relief!
Was wondering where my parcel was, so contacted catering24 on what's app and was getting dealt by Laura.
A great pleasure to deal with and sorted out my issue immediately.
It was a relief as this parcel is needed as a matter of urgency. She has put my mind at peace ✌️
22 giugno 2023
Non scritta su invito
excellent customer service and competitive pricing
Laura contacted me to offer some support with purchasing other items that I may be interested in for my coffee shop. She was very helpful and as a result, due to competitive pricing, I have placed another order.
15 giugno 2023
Non scritta su invito
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.