Catalystservicesuk Recensioni 

Catalyst were nominated to repair a leaking main water supply line into our house by our insurance company. From start to finish the communication was excellent and I was kept up to date with the progress in respect of the situation. An engineer (from Pipeline services) was allocated by Catalyst and they were extremely professional in identifying the problem and subsequently making an effective repair. The 2 guys who carried out the work (Tony and his colleague-unfortunately I didn’t catch his name) were superb, knowledgeable, professional and very customer focused, keeping me appraised of the situation and how they were progressing. You would be hard pressed to know that they had to dig a massive hole in the garden to locate the leak, leaving the garden in exactly the same state as they found it. I have nothing but praise for all parties involved in my interactions with Catalyst. This was reinforced by the follow up call from Tarna who called to check on how the situation had progressed, leaving me reassured that Catalyst Services Ltd are a company that you can trust when you really need help at a difficult time.

Found a water leak first thing and this company came out that afternoon and sorted problem. Thoroughly recommend! Lovely guy who was polite and helpful.

We had a drain leakage which we reported to our insurers. This prompted a chain of action which included identifying the problem and dealing with it. Everybody involved provided first rate attention and skills and the problem was resolved. Very pleased, no complaints.

Blocked drain from shower room. Called Home Emergency and within 12 hours a plumber arrived. He was very polite, informative and cheerful. He located the problem… addressed the problem a fixed it within 90 . Am Very pleased with the Engineer he was pleasant and polite.

It was Christmas week when my dear old Mum came round for lunch. She said that she bellieved her drains were blocked. I called her insurance company, who were very helpful, they said someone will call within 4 hours. I recieved a call from Catalyst about an hour later, a very nice lady said that a crew will be dispatched. By the time my Mum got home 2 very polite and professional guys were waiting, the drains were unblocked without any fuss or mess. Thank you Guys.....

Brilliant service. Excellent workers who completed the leak fast and efficiently. They were polite, respectful and didn’t leave till everything was working properly. Definitely recommend the company and service

Had to call my insurance on Monday who gave Catalystservicesuk my details for a blocked drain. Got a call as promised within hours today and two guys arrived within one hour. Was a difficult job as being a 400 years old house with drains to match . In spite of the darkness and very cold weather, John and his young assistant worked out how to clear the blockage under the stoned back way. They had to resource to flushing with water and had to get extra equipment ! It took a couple of hours but they didn’t give up, which I am so grateful for ! Many thanks for prompt, efficient and friendly service. Would definitely recommend 👍🏼

Catalyst and in particular Daniel have been fantastic. We had 2 water mains leaks one covered by insurance and one not. The support we received was second to none Daniel went above and beyond to help which made a difficult situation so much easier to deal with. The contractors used were also fantastic sorting the issues out quickly and efficiently. Would definitely recommend.

Had a water leak under the house. The two lovely guys found it in superquick time and fixed it. Very friendly and reassuring!

Excellent service & communication. Thank you so much for sorting out the problem with our drains, especially in such adverse weather.

Excellent service provided by a gentleman called Connor who worked very hard in order to complete the job by the end of the day

Fabulous service . Martin was very professional and an absolute credit to the company . He worked non stop in the rain - even came back Saturday and Sunday to make sure it was finished ! His workmanship is 💯%. Thankyou so much .

Came on time as discussed, were professional and found the leak in short order. Once fixed, area was replaced and cleaned up. Great service, would recommend.

Catalyst kept me updated on when I could expect a visit .
Their workman also rang like they said and he arrived in the time scale he gave,
Took him less than 30 mins to unblock our drains.
No complaints from us.

Could not fault the service from this company. They turned up in the most horrendous of weathers to fix a pipe leaking under my drive! They were very professional trying to locate this eluding leak, and my drive was put back to perfect condition each time. Would definitely recommend, overall experience from staff to work being carried out was made so easy.

Worried about the continuing leak as it had been repaired by another company 2 years ago. Leak located in an area further down the supply pipe. Section cut out and a new piece of pipe fitted, confirmed with the engineer that the leak had been stopped. All in all a great service, thank you.

We had a leak in our water supply pipe, and were introduced to Catalyst through our insurance. Our insurance then told us we weren't covered, but Catalyst contacted us to say the could carry out the repair on a private basis. They were great from start to finish, and the engineer incredibly knowledgeable and had the pipe replaced within a day. Catalyst even contacted us after to advise that the works were not as extensive as originally thought, and that we were due a refund. Fantastic and couldn't recommend highly enough!

I had a leak in the back garden from an underground pipe, the Company were brilliant - they sent someone out in a couple of days and dug a four foot hole, repaired the pipe and refilled - all done within the hour - very efficient, thank you

Great service from Kirsty Lyons
Professional and understanding. She also communicated well and got back to me as promised.

After a disappointing start by my Mum's insurance company, as soon as Gemma at Catalyst took over the claim I knew we were in good hands. She worked late on a rainy Friday evening to find us a drainage engineer (who was also brilliant!) and phoned me several times with updates whilst I was travelling to the scene of the sewage overspill. She was truly amazing. I cannot recommend Catalyst highly enough. Brilliant!