Excellence both in customer liaison and service. Ours was a complex job of rerouting our water supply. Catalyst engineers, Callum,Jason and Brad were totally professional, working hard to find the be... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We'd like to give a 5 Star review and recommend Catalyst Claims. Alex dealt with our claim through Policy Expert/Trinity after a fault was found with our sewage tank. He kept us informed regularly... Leggi di più
L'azienda ha risposto
Very quick and efficient service and the 2 workmen were exemplary. They completed the repair to my water pipe professionally and cleaned up the mess after digging nearly 1 metre into the ground in 34... Leggi di più
Ive been dealing with several people customer service and claims in connection a drain job and having accepted the quote it appeared the invoice could only be settled by bank transfer. I made a reques... Leggi di più
L'azienda ha risposto
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The two workers came out to our house…
The two workers came out to our house and unblocked the toilet within an half an hour and checked the sewer drain and checked everything was clear.

Risposta di Catalystservicesuk
i contacted my insurance company about…
i contacted my insurance company about a blocked drain in my house. they contacted catalyst who then contacted me at 12 o clock. the gentleman from the drain company arrived at 2pm and had the block cleared by 3 pm. the engineer who arrived was brilliant. he was very pleasant and cleared up after him once the job was complete. all in all a very organised and efficient service. thank you catalyst.

Risposta di Catalystservicesuk
Excellent workers and office staff
The workers sent to do the repairs to our drains were fantastic James and Tom worked extremely hard with minimal mess they were from Kent drains sent by Catalyst.Catalyst were quick and efficient and were excellent from start to finish.

Risposta di Catalystservicesuk
Water leak ŕepair
Preliminary investigation revealed awaterleak between our two properties. Catalyst services dealt with a complex problem both professionally and with consideration. A very good service in my opinion

Risposta di Catalystservicesuk
Water leak under my conservatory …
I had a very problematic water leak under my conservatory and as I live in a row of 5 houses had to involve the next door neighbours so the problem could be fixed. My main engineer was called Chris and he couldn’t have been nicer, he knew what he was talking about and he was very understanding about the problems I was having and one night stayed working until 8pm. When the job was completed successfully he put the paths back to the original position and you would never know that there was any digging being done. Amminoor in the office was a star and went out of his way to sort out the problem I was having with one of my neighbours. I can’t recommend this team highly enough and would have no hesitation in recommending this company to anyone in the same situation I was in.

Risposta di Catalystservicesuk
Culvert clearance
There was a problem with a blockage in a culvert under. The team worked very hard to clear the blockage once it was identified. They had to work in not ideal conditions as there was water involved and a lot of manhandling of large stones to remove out of the culvert Up steep steps

Risposta di Catalystservicesuk
Repairs to a leaking water supply pipe
My wife and I were very pleased with your recent repair to a leaking underground water supply pipe. We were particularly impressed with the efficiency and expertise of your engineers, who dealt with repair with the minimum of disruption. We were also pleased with your advice and explanation of the requirements, and especially the completion of the work within the original estimated cost.
We would certainly be happy to recommend your services to any other potential customers.

Risposta di Catalystservicesuk
Good service from Ian and Loyd
Good service from Ian and Loyd - pleasant to deal with

Risposta di Catalystservicesuk

Risposta di Catalystservicesuk
Professional service provided
Our front drain was blocked and unfortunately our insurance didn't cover it. Went with Catalyst for the fix and it was the best price I could find, the engineers were professional and friendly and our job contact Aminoor was so helpful and courteous throughout the whole process.

Risposta di Catalystservicesuk
First class professional service
I discovered my drains were blocked because of the comprehensive incursion of roots into the pipes. Catalyst dealt with my difficulties at once, employing an excellent and knowledgeable contractor, equipped with the latest technology. I have been shown courtesy, a genuine interest in the difficulties I have experienced and a follow-up call to ensure I was satisfied with the works carried out. I was able to call Catalyst during the process and they efficiently dealt with my questions. These are first class people; I would be delighted to recommend them without hesitation.

Risposta di Catalystservicesuk
Fantastic job and very professional
Fantastic job and very professional. You would not even know they had been at my property.

Risposta di Catalystservicesuk
The service we received was absolutely…
The service we received was absolutely fantastic. It is quite stressful when you have a water leak, and catalyst coordinated a great team of engineers to fix it for us - which they did!

Risposta di Catalystservicesuk
A 5 Star Review for Catalyst!
We'd like to give a 5 Star review and recommend Catalyst Claims. Alex dealt with our claim through Policy Expert/Trinity after a fault was found with our sewage tank. He kept us informed regularly via text and phone calls and followed up after the assessor had viewed the problem and after work had been completed by the contractor to make sure we were satisfied with the work carried out. A positive experience thanks to the team at Catalyst.

Risposta di Catalystservicesuk
I'm giving a 5 star review for…
I'm giving a 5 star review for Catalyst, they have been very prompt with sending people out to fix my collapsed drains. Always kept me informed and alway called me after engineers had been out to check I was happy with the service. Thank you

Risposta di Catalystservicesuk
So grateful my water pipe leak was stopped before Christmas
I am giving a 5 star review here, for the way Catalyst, along with Davies Group and Cascadia Water, dealt with my water main leak.
The incident was discovered in late November and all these companies worked hard to make sure it was fixed by Christmas.
(I had been very worried about the water loss and whether I would have to shut the water off and not have any heating over Christmas and New Year).
Aminoor Rahman was very good at following things up for me, too.
Thanks to everyone concerned with this.

Risposta di Catalystservicesuk
Abysmal non existent communication
I have been waiting since January for the quote for requested work.
I was assured, by email, it was all in hand when I asked about the delay.
Not a word since 22 January.
Work now being carried out by another company.

Risposta di Catalystservicesuk
Unfair treatment of customers. Dear Mr Ballard,
Dear Mr Ballard,
I would ask that you personally take heed of the attached ruling by the FOS. You behaviour in this matter has been deplorable. Your now discredited “report” and repudiation have caused our customers much distress over the past 2½ years over points you have, thus far, ignored. In these circumstances we will be making a formal complaint about your inability to treat customers fairly directly to the FCA & to Adam Powell & David Prior both senior management of Q metrics. In all of my experience dealing with your business you have never treated anyone fairly and I have saved many, many of bogus and misleading situations where Policy experts, Trinity Claims and Catalyst claims appear to be defrauding customers of legitimate claims or restricting the settlement figures by means not compatible with the symbols below
Needless to say you meet none of the criteria much lauded on Qmetric’s web site below.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







