We are really pleased with our new 6 person hot tub which seems a super product with some useful and superior features. Purchase, delivery and installation went very smoothly. Full instructions, verba... Leggi di più
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We have a swim spa/hot tub installed and serviced by Catalina Spas and right from the start they were brilliant! Installation was a tricky one, but carried out professionally and on time - despite t... Leggi di più
very happy with the speedy delivery and very happy with the product which was a replacement for an older item
Our experience with the new hot tub for six has been fantastic, and it boasts excellent quality and handy, top-notch features. The process of buying, receiving, and setting it up was seamless. We rece... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Catalina Spas™ Ltd was formed in 1997 making us the longest established Hot Tub and Swim Spa supplier in the UK. Catalina Spas ™ is proud to be a family business, supported by a dedicated and professional friendly team. We take great pride in our business and set the highest of standards of service.
Informazioni di contatto
4,6
Eccellente
53 recensioni
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very happy with the speedy delivery and…
very happy with the speedy delivery and very happy with the product which was a replacement for an older item
11 agosto 2026
Fast delivery and it fit like a glove…
Fast delivery and it fit like a glove very happy with it
27 luglio 2026
Product ok expensive delivery and slow
The product was good but the express delivery wasn’t very fast and it was too expensive.
23 luglio 2026
Risposta di Catalina Spas Ltd - UK
Thank you for your review. We're pleased to hear you were happy with the product.
We're very sorry that the express delivery didn't meet expectations. Unfortunately, although your order was collected promptly by FedEx, it experienced unexpected delays within their network. Express deliveries would normally arrive the next working day, so we're disappointed that our courier let us down on this occasion.
Thank you for your feedback, and we hope to welcome you back again soon - The Catalina Team
Excellent telephone service…
Excellent telephone service received,advised me on the correct products for my catalina hot tub. Would highly recommend 👌
21 luglio 2026
Risposta di Catalina Spas Ltd - UK
Thank you for your kind review! We're delighted to hear that our team were able to help you find the right products for your hot tub. We really appreciate your recommendation - The Catalina Team
Risposta di Catalina Spas Ltd - UK
Thank you for your 5-star review! – The Catalina Team
Risposta di Catalina Spas Ltd - UK
We really appreciate your 5-star review. Thank you! – The Catalina Team
Great customer service and technical…
Great customer service and technical follow-up over the phone when issues arise.
27 maggio 2026
Risposta di Catalina Spas Ltd - UK
Thank you for taking the time to leave us a 5-star review, we are glad we were able to assist – The Catalina Team
Hot tub lid lift
Great service, easy to order and arrived quickly and well wrapped. Thank you.
22 aprile 2026
Risposta di Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
helpful, knowledgeable and friendly
Staff are always very helpful and knowledgeable too,
nothing has ever seemed like too much trouble.
1 aprile 2026
Risposta di Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
Risposta di Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
Rarely do reviews but on this occasion…
Rarely do reviews but on this occasion have to say thank you to Catalina for taking the trouble to find a small component for a 20 year old Spa - which itself is a great product and super reliable. They answered me promptly and were very helpful. Good job guys.
20 marzo 2026
Risposta di Catalina Spas Ltd - UK
Thank you for your kind review. We are pleased we could help with the part for your spa.
Thank you again for your support! – The Catalina Team
Risposta di Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
Fast delivery and packaged well
5 marzo 2026
Risposta di Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
Risposta di Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
Risposta di Catalina Spas Ltd - UK
Thank you for your 5 star review! - The Catalina Team
Our experience with the new hot tub for…
Our experience with the new hot tub for six has been fantastic, and it boasts excellent quality and handy, top-notch features. The process of buying, receiving, and setting it up was seamless. We received comprehensive guidance both verbally and in written form. We've also placed additional orders for chemicals and filters, and those arrived quickly too.
5 gennaio 2026
Non scritta su invito
Risposta di Catalina Spas Ltd - UK
Thank you for your review! We are glad to hear that you are happy with your new hot tub and the service you have received.
- The Catalina Team
Risposta di Catalina Spas Ltd - UK
Thank you for your 5 star review!
– The Catalina Team
Brilliant 5🌟
Bought a Spa hoover aqua jack 121 for picking up small debris from the bottom of the swim spa it's brilliant works a treat and so easy 5🌟
23 settembre 2025
Risposta di Catalina Spas Ltd - UK
Thank you so much for your review! We’re happy to hear that you are pleased with your order.
– The Catalina Team
I brought a second hand Hottub and this…
I brought a second hand Hottub and this company have been fantastic when needing replacement parts very fast to reply and locating the correct parts and sending them out quickly
4 agosto 2025
Risposta di Catalina Spas Ltd - UK
Thank you so much for your review! We’re really pleased to hear our team could help you quickly with the right parts.
– The Catalina Team
Fast & Efficient supply of chemicals
Fast & Efficient supply of spares and chemicals for hot tub
Straightforward ordering process from easy to use website
Friendly email support if needed
22 luglio 2025
Risposta di Catalina Spas Ltd - UK
Thank you so much for your review! We're glad the ordering process was easy and that our team could support you quickly and efficiently.
– The Catalina Team
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