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Valutata 5 stelle su 5

Amazing company. First class service from ordering the carpets through to delivery. We have just had the carpets fitted in the h/s/l and 3 bedrooms, and could not be more delighted with the quality o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Haddenham Carpets were fantastic from start to finish. We are delighted with the results in our lounge, stairs and landings.

Valutata 5 stelle su 5

Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Couldn't be happier with our purchase. We shopped around online for our hall, lounge and dining room wood floor, so happy we used Carpets And More. Ordered samples which arrived the next day, placed o... Leggi di più

4,7

Eccellente

TrustScore 4.5 su 5

201 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(201)

31 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

1st time ordering on line

1st time ordering on line.
Couldn't have gone better. Competitve price and prompt delivery.
Very pleased

5 giugno 2024
Non scritta su invito
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Risposta di Carpets And More

Thank you for you for your lovely review! We're delighted your first time online order went so smoothly and that we could be of assistance. Glad the delivery went well too - we look forward to welcoming you back!

Valutata 5 stelle su 5

Excellent customer service form Carpets…

Excellent customer service form Carpets and More. Would definitely recommend using them. The prices are competitive, delivery prompt and the service is great.

24 maggio 2024
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Risposta di Carpets And More

Thank you for the wonderful review! We're glad you're happy with your purchase and the service received. Thank you once again for your valued business and recommending us - we look forward to welcoming you back!

Valutata 5 stelle su 5

Good value

Helpful staff when I phoned for information. Easy to order online. Kept updated about the delivery, which arrived on time and when expected.
Good value.

17 maggio 2024
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Risposta di Carpets And More

Thank you for the lovely review! We're delighted you found the service helpful, ordering easy and your delivery went smoothly and on time. We hope you love you're beautiful new flooring and we look forward to welcoming you back if you need anything else!

Valutata 5 stelle su 5

Great price, great customer service

Great price, very helpful. Prob couldn’t have asked for more as the delivery truck was to large to get to my property but the guys helped us find another way to get the carpet delivered on time. Customer service the way it should be!

Many thanks will use again

9 aprile 2024
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Risposta di Carpets And More

Thanks so much for the lovely review! We're delighted you got a great price on your order and found the team helpful. Where there's a will there's a way to get the carpet to you! We'd be happy to welcome you back.

Valutata 5 stelle su 5

Fantastic service

Fantastic service, quality of goods and delivery time.Thankyou

4 aprile 2024
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Risposta di Carpets And More

Thank you for the lovely review! We're delighted you were pleased with your order - don't hesitate to get back in touch if you need anything else and we'd be happy to help!

Valutata 5 stelle su 5

Excellent service and delivered on time

Wanted a specific vinyl flooring and needed it quickly due to build date coming forward at short notice. Akram and Jason were very helpful and delivered on the date initially requested which was very important to avoid a delay with our builder.

Thank you and highly recommended!

5 aprile 2024
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Risposta di Carpets And More

Glad we could be of assistance and get your flooring on short notice! Our team are always happy to help - thank you for the opportunity! Don't hesitate to get in touch if you need anything else, we'd be happy to welcome you back!

Valutata 1 stelle su 5

Faulty carpet

Faulty carpet. No response. Had to get redress via credit card company.

3 ottobre 2023
Non scritta su invito
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Risposta di Carpets And More

It's a shame you decided to leave a negative review - despite keeping the carpet and having your money back? Our team are always happy.

Valutata 5 stelle su 5

There was a problem with the delivery…

There was a problem with the delivery as it was being sent to the Highlands but Akram and Jason sorted it out most professionally. They were helpful and informative and when the carpet did arrive, due to very secure packing, it was still in perfect condition. Would highly recommend this company.

27 marzo 2024
Non scritta su invito
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Risposta di Carpets And More

Thank you so much for the wonderful review! We are delighted to have been of service, and that you received your carpet. Thank you for your valued business, and we look forward to welcoming you back!

Valutata 5 stelle su 5

Customer service at its best !

First time ordering carpets online and it could not be made easier with Carpets and More. My carpet was price matched, delivery was super quick and the customer service was second to none. I wish all businesses could offer this extremely high level of customer service and communication. Thank you Jason and Akhram.

25 marzo 2024
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Risposta di Carpets And More

Thank you so much for the lovely review! We are delighted to have made your first online carpet purchase a pleasant experience. We're glad you had received your delivery quickly, with good communication and carpet price matched. We hope you enjoy your beautiful new flooring, thank you once again for your valued business! Don't hesitate to get in touch if you need anything else and we'd be happy to welcome you back!

Valutata 4 stelle su 5

The team are very friendly and helpful

The team are very friendly and helpful. Prices are good and they go out of their way to find the carpet you want if you have seen something elsewhere. Slight problem with our order this time, we asked for delivery in April which they said wasn't a problem but the underlay arrived 5 days ago and we now have to try and find somewhere for it over Easter with the family here

16 marzo 2024
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Risposta di Carpets And More

Thank you so much for the lovely review! We're delighted you found our team helpful and friendly, prices good and that we sourced the carpet of your choice for you. Apologies if the underlay arrived slightly early, we will relay this back to the transport team! If you need anything else please don't hesitate to get in touch and we'd be happy to help.

Valutata 5 stelle su 5

Great customer support and prompt…

Great customer support and prompt deliveries

20 marzo 2024
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Risposta di Carpets And More

Thanks so much for the great review! We're delighted you're happy with the customer support and prompt delivery. Don't hesitate to get in touch if you need anything else, we'd be happy to be of assistance.

Valutata 5 stelle su 5

Everything was handled professionally…

Everything was handled professionally from placing the order, to keeping me aware of the delivery and the delivery on the day.

28 febbraio 2024
Non scritta su invito
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Risposta di Carpets And More

Thank you for you for the lovely feedback and valuable order. We're delighted you were happy with the service and delivery - we look forward to welcoming you back if you need anything else!

Valutata 5 stelle su 5

Competively Priced

Ordered and delivered within a week and that included an amendment to the original order. Very helpful and professional from sales to the delivery

31 gennaio 2024
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Risposta di Carpets And More

Thanks for the lovely review! We're delighted you got your order delivered on time and you were pleased with the service. Thank you once again for your valued business - we look forward to welcoming you back!

Valutata 4 stelle su 5

Professional service, delivery needs planning

Good communication and very good price. Delivery of samples took 5 days but actual carpet arrived in good time and was good quality. Delivery was by one man and the carpet was a two man lift , 7.2m x 4m. Fortunately we had some willing helpers but it needs consideration and planning

23 gennaio 2024
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Risposta di Carpets And More

Thank you for your lovely review! We are delighted you are happy with the communication and the price. Deliveries are carried out by a one-man service which we do outline at every stage to ensure the correct planning in place to receive your order smoothly, and we're glad you received your order all well. Thanks again for your valued business, if you need anything else please don't hesitate to get in touch!

Valutata 5 stelle su 5

First rate customer service

I was kept informed throughout the process or ordering and delivery.
There was a problem with the delivery arriving damaged but Carpets and Moore dealt with the situation quickly and efficiently by replacing the order to my full satisfaction

25 gennaio 2024
Non scritta su invito
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Risposta di Carpets And More

Thank you for your lovely feedback - we're delighted you were happy with the communication and level of service you received. We're also glad you got your items sorted all to your satisfaction, thank you once again for your valued business, don't hesitate to get in touch if you need anything else as we'd be happy to welcome you back!

Valutata 5 stelle su 5

Good company selling quality products…

Good company selling quality products at competitive prices. There was an issue with the delivered product and Akram and his team did their best in finding a solution to my satisfaction. I am happy to recommend them. The only thing I would suggest to them is to improve their website as it appears to be too slow and doesn't appear to work properly.

23 gennaio 2024
Non scritta su invito
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Risposta di Carpets And More

Thanks so much for your valuable feedback! We're delighted to hear we were able to sort your order. And thank you once again for your valuable feedback on our website - we're pleased to say that we are investing currently in an exciting new build with a much improved and faster interface!

Valutata 5 stelle su 5

Akram and the team bent over backwards…

Akram and the team bent over backwards to get us replacement flooring when we had been let down. Will definately recommend this company!

18 dicembre 2023
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Risposta di Carpets And More

Thanks for the lovely review! We're delighted our team were able to come to the rescue when you had been let down elsewhere! Don't hesitate to get in touch if you need anything else, we'd be happy to be of service.

Valutata 5 stelle su 5

Great experience

Jason and Akram were both always very helpful, communicative and generally great to deal with. They seem to have a very wide range of quality products available and what always turned out to be the best prices I could find online.

27 novembre 2023

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