Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Amazing company. First class service from ordering the carpets through to delivery. We have just had the carpets fitted in the h/s/l and 3 bedrooms, and could not be more delighted with the quality o... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Haddenham Carpets were fantastic from start to finish. We are delighted with the results in our lounge, stairs and landings.

Valutata 5 stelle su 5

Very pleased with our initial experience of Carpets and More (contact was Jason). 30sqm of superb carpet at a very competitive price. Looks fantastic in situ. It made us decide to do all the other... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Couldn't be happier with our purchase. We shopped around online for our hall, lounge and dining room wood floor, so happy we used Carpets And More. Ordered samples which arrived the next day, placed o... Leggi di più

4,7

Eccellente

TrustScore 4.5 su 5

201 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(201)

31 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A very helpful and reliable company

I recently bought vinyl for my kitchen from the company. The sales people were extremely helpful throughout the process. Delivery from the Manchester area to East Anglia was swift and efficient (one week from order to delivery). I would certainly use them again.

28 novembre 2025
Non scritta su invito
Logo di Carpets And More

Risposta di Carpets And More

Thank you for the wonderful review! We're glad you found the process easy the staff helpful, and delivery prompt! If you need anything else please don't hesitate to get in touch and we'd be happy to assist!

Valutata 5 stelle su 5

Efficient service

Efficient service, great price and excellent helpful staff. Very pleased and would recommend

22 novembre 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for the lovely review! Glad you would be pleased to recommend - we look forward to welcoming you back!

Valutata 4 stelle su 5

Carpet was laid down nice but a…

Carpet was laid down nice but a radiator valves was broken and balanced back into place so I wasn't aware of.it being damaged. Did inform C.M manager Morgan and any knowledge was swiftly denied. This valve is in a small space between a door that had the carpet placed in so it really could only be broken by them. I've been in my.home 3 years and other than setting the.heat level on this radiator I have not had any reason to be in or near the valve. Since sending the picture of valve to them I have got no response.
Just ensure that you check valves and cross check their work that nothing has been damaged. Other than that they did do a good job with the carpet

16 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent quality and quick delivery

This is the second time I’ve ordered carpet for the whole house from carpets and more. Exactly the same carpet as was sold in carpet right but for half the price. Delivery was prompt as stated. Will definitely use again

4 settembre 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for your repeat business! Glad we were able to save you money on your purchase and deliver everything in time. Hope you enjoy your beautiful new flooring!

Valutata 5 stelle su 5

Easy to navigate website

Easy to navigate website, kept well informed throughout the process and delivery with tracking was prompt, on time and courteous.

19 novembre 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for the wonderful review! We're delighted you were pleased with the shopping experience, delivery and service. We hope you enjoy your beautiful new flooring and look forward to welcoming you back!

Valutata 5 stelle su 5

Great price for quality carpet

Great price for quality carpet, delivery on time & fast response to any queries, I saved a lot ordering online & arranging my own fitter. Would definitely recommend.

9 settembre 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for the wonderful review! We're delighted you received everything on time and are pleased with the finished product. We're pleased to hear you would be happy to recommend us. We look forward to welcoming you back!

Valutata 1 stelle su 5

Poor communication and management

Huge prices for products and labor, total lack of communication and assistance after the contract ends, insufficient and unqualified staff. Regardless of the value of the contract, at the end of it they don't even answer the phone if you need maintenance. My recommendation is to stay as far away from this company as possible.

28 agosto 2025
Non scritta su invito
Logo di Carpets And More

Risposta di Carpets And More

Dear Marius - we believe this review may have been left in error. We do not offer any contract work, labour services, or maintenance — our business is a supply-only online retailer for carpets, vinyl, laminate, LVT and wood flooring.

It sounds like your experience relates to a different company. We’d appreciate it if you could double-check and update your review accordingly so it can reach the correct business.

If you’d like to confirm, please feel free to contact our team at sales@carpetsandmore.co.uk
or call us on 0800 092 1670 — we’d be happy to assist in clarifying this.

Valutata 5 stelle su 5

carpetting 3 rooms in a jiffy

Very friendly and helpful staff in the shop and the same applies to the fitters who laid 3 carpets in no time at all and made useful suggestions regarding the fiddly bits ! Thanks !

28 aprile 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for the lovely review! We are delighted you are happy with your purchase, we look forward to welcoming you back!

Valutata 5 stelle su 5

Carpet shipping to Iceland

After sifting through countless carpet samples and consulting a textile expert, I became certain that a natural‑fibre carpet was the only choice for my stairs. I finally discovered the ideal one in just the right hue: the Cormar Malabar Two Fold in Balm. But as anyone who’s been to Iceland knows, local pricing can feel like a bad joke. The salesperson explained that the carpet would need to be specially ordered and estimated the cost at around £110–£123 per square metre to import it. That was simply beyond my budget.

Determined, I explored the option of sourcing it directly from the UK. A brief online search led me to Carpets And More — unlike other stores I contacted, they promised international delivery. I reached out and was lucky to connect with the exceptionally kind and helpful Eloïse. I paid for 28 sq m of carpet plus shipping all the way to my home in Iceland—and everything went exactly as hoped. The carpet was delivered to my door at no extra cost beyond the quoted transport. It arrived beautifully packaged, completely intact, and even included a detailed care‑guide from Cormar.

Now that the carpet has been laid, I couldn’t be happier. I think fondly of Eloïse and the other team at Carpets And More, whose assistance made this smooth and pleasurable experience possible. If any of them ever find themselves in Reykjavík, I would be delighted to buy them a drink and share a chat. My dream carpet now graces the stairs—soft, warm, and even more beautiful than I dared hope. Last, but not least, The difference in price was enough to cover the cost of the carpet installers — my transaction with Carpets And More ended up saving me a substantial amount.

10 ottobre 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for such a wonderful review! We were particularly excited about your delivery to Iceland, and are so pleased that you have been happy with the service and your order. We're glad to hear we were also able to save you money on your order too despite shipping from the UK! We will be sure to take you up on that generous offer for a drink if ever we are in Reykjavík! Thank you once again for your valuable business, and if you need anything else please don't hesitate to get in touch as we'd be delighted to welcome you back!

Valutata 5 stelle su 5

Very easy company to deal with….

Very easy company to deal with….. we’ve had three carpets from carpets and more now. All top quality and very easy to deal with. On the last order we received the wrong carpet (not carpets and more’s fault as I believe it came direct from manufacturer)…… we informed Eloise who in turn got Akram involved. Both were very keen to resolve the issue and it was quickly resolved to our satisfaction. We were given a few options to sort the issue…. No quibbling….. just keen to get it rectified.
Would certainly recommend. Always a good sign when a company is pro active in sorting out an issue.

8 settembre 2025
Non scritta su invito
Logo di Carpets And More

Risposta di Carpets And More

Thank you for your wonderful review, valued repeat business, and giving us the opportunity to assist you! We're delighted you're happy with your beautiful carpets and we were able to assist you in resolving your recent order. We look forward to welcoming you back!

Valutata 5 stelle su 5

Great communication and very helpful

Great communication and having found I had measured incorrectly shortly after placing the order this was amended alongside a refund even though I did not ask for this. Great doing business with this company.
Furthermore very timely dispatch and extremely helpful on delivery with the driver contacting me 30 minutes before their arrival, helping by putting the carpet in the garage.

1 settembre 2025
Non scritta su invito
Logo di Carpets And More

Risposta di Carpets And More

Thank you for the wonderful review! We're delighted you are pleased with everything on your order including the service, delivery and communication! We look forward to welcoming you back!

Valutata 5 stelle su 5

Very professional company

Very professional people … gave some really good advice before I ordered them handled the delivery incredibly responsibly …3 emails with updates until delivery.

Recommended without reservation.

18 agosto 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for the wonderful review! We're delighted the team were able to assist you on your order, and that you found the communication on delivery helpful - we look forward to welcoming you back!

Valutata 5 stelle su 5

What a great service very fast delivery…

What a great service very fast delivery well pleased with our carpet

2 agosto 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for the lovely review! We're delighted you're happy with your purchase and the speedy delivery - we look forward to welcoming you back if you need anything else!

Valutata 5 stelle su 5

Thank you

Great communication and customer service. Thank you

18 luglio 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for your review! We're delighted you were pleased with the communication and customer service. Thank you once again for your valued business - we're at your service should you need anything else.

Valutata 5 stelle su 5

Really helpful support team

Really helpful support team. Quick delivery and on an allocated / chosen day which is super helpful so I knew to expect them. The only place I could find a unique size flooring too, so again only positives from me!

21 luglio 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for your lovely review! We're delighted you received your order quickly and on your chosen day. Our team are always happy to help - if you need anything else please feel free to get in touch and we are at your service!

Valutata 5 stelle su 5

A great overall experience

The whole experience with Carpets and More professionally managed by Ibrahim has been a pleasure. The quality of the products I’ve received are as expected. I would definitely recommend them.

5 luglio 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you’re happy with the quality of your flooring and that Ibrahim was able to make the process a pleasure for you. Your recommendation means a lot to us, and we look forward to helping you with any future flooring needs. Enjoy your new floors!

Valutata 5 stelle su 5

Lovely sales guy on phone so helpful…

Lovely sales guy on phone so helpful carpet delivered early as I asked if that was possible the guy said he'd speak to the suppliers which he did, beautiful carpet arrived all good.

27 giugno 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for the lovely review! We're glad the team were able to assist you with your order, from your initial call to the delivery of your beautiful carpet - thank you for your valued business and we look forward to you welcoming you back!

Valutata 5 stelle su 5

Following an issue with slight damage…

Following an issue with slight damage to my carpet upon delivery.
Ibrahim from carpets&more went out of his way to ensure a positive outcome.

16 giugno 2025
Non scritta su invito
Logo di Carpets And More

Risposta di Carpets And More

Thank you for your lovely feedback - glad we were able assist you with your order and get a positive outcome. We look forward to welcoming you back should you need anything else!

Valutata 5 stelle su 5

Helpful friendly people

Helpful friendly people, fast delivery even to the Highlands. Was a shame about the additional costs for delivery but it's what we expect here. Carpet was great and people so still get 5 stars

20 giugno 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for the lovely review! We're delighted you received your carpet all the way to the Highlands and are happy with your order. We're super grateful for your business, and look forward to welcoming you back whenever you need anything else!

Valutata 5 stelle su 5

Great service

Carpets and more went the extra mile to supply my carpets. Nothing was too much trouble for them and they kept me informed along the way.

5 giugno 2025
Logo di Carpets And More

Risposta di Carpets And More

Thank you for the lovely review! We're delighted the team were able to go above and beyond for you, thank you for your valued business and we look forward to welcoming you back.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più