Had initial issues with the courier however the Carpet Underlay Shop were excellent at resolving this with little disruption. Thank you to Sharon and Jemma who communicated throughout in a very frie... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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EDIT: company refunded me additional cost of delivery and found out why outsourcing delivery company hadn't delivered at the first place. I received the order on the second day. Don't recommend. P... Leggi di più
Can't fault this company will definitely use again. Really friendly staff(Jamie) followed up order with courtesy call. Delivery rates and product prices second to none. Large order placed and arrived... Leggi di più
Two fellas from Tapi carpets Bognor Regis came to lay some vinyl flooring and i have to give praise where its deserved, these two fellas were excellent, the workmanship was brilliant. just to add, Chr... Leggi di più
4,5
Eccellente
912 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I recommend this company.
Superb fast service, great quality item and extremely good value.
Thank you.
23 ottobre 2018
Non scritta su invito
Great product and good service
23 ottobre 2018
Non scritta su invito
problem with delivery but as soon as…
problem with delivery but as soon as highlighted dealt with professionally and very quickly - great service
23 ottobre 2018
Non scritta su invito
Sent 1 out of 4 items! Costed me £200+ to get the issue sorted with carpet fitters on the day of fitting!
Ordered 4 items. 1 Delivered!
Said they would refund me the amount. 1 week later and nothing received!
Was told by the owner they don't have the password to their Paypal account as they've just bought the company....
Sound strange? Order from your local high street shop...
19 ottobre 2018
Non scritta su invito
great service
great service-the underlay I ordered was out of stock, but the company phoned and offered me a better quality one for same price, fast delivery
18 ottobre 2018
Non scritta su invito
Rubbish Service
Delivery was agreed for 15th, but was made 6 days earlier (we were away), shippers left 45m2 of underlay on drive in rain for 6 days. Seller agreed to replace but would not take the soaking wet underlay away, leaving me to have to arrange. Saw the Tuffnells driver when he delivered the replacement and he was same driver - when asked why he left original delivery 6 days early on driveway in rain he was rude, abusive & aggressive. Seller could not explain why they allowed 6 day early delivery to be made. I would not use again & will avoid Tuffnells in future if they are the shipper/
16 ottobre 2018
Non scritta su invito
Excellent price
Excellent price, choice and communication with speedy delivery to boot, what more do you want realistically.
16 ottobre 2018
Non scritta su invito
Fantastic service
Was a little worried i wouldn't get the underlay in time for what i needed. I emailed later that night around 8pm thinking they would get it first thing in the morning. Surprisingly i got a reply an hour later telling me they would contact the courier first thing in the morning to find out where my order was and give me a delivery time. I need not have worried at all the delivery came 8:30 am the next day. I ordered around 10pm Sunday and it came 8:30 Tuesday morning. Fantastic service and will definitely use again.
16 ottobre 2018
Non scritta su invito
Excellent
Very happy with quality of product, price and fast delivery. Excellent.
15 ottobre 2018
Non scritta su invito
Quick and easy
13 ottobre 2018
Non scritta su invito
Excellent service
Excellent service - very happy with our purchase
11 ottobre 2018
Non scritta su invito
Quality Underlay - much cheaper than carpet shop
Came very promptly.
10 ottobre 2018
Non scritta su invito
Outstanding service
Very speedy delivery and extremely pleased with product.
9 ottobre 2018
Non scritta su invito
Great sdrvice
9 ottobre 2018
Non scritta su invito
Arrived promptly
Arrived promptly, good price, haven’t used it yet, would go to them for next lot. Janette
9 ottobre 2018
Non scritta su invito
Perfect product
Perfect product, it arrived promptly and all in one piece!
8 ottobre 2018
Non scritta su invito
The order process was smooth
The order process was smooth, the delivery was very prompt and the underlay and accessories were very well wrapped for transit. And their prices are very, very good. I was impressed. Will use them again.
5 ottobre 2018
Non scritta su invito
Poor customer service
Paid for speedy delivery, as needed it quickly. phoned on the Monday to check it had been despatched to be told that no it hadn't, asked as to why and was told quite flippantly that they had to change delivery because of the amount we had ordered, I then asked when were they planning telling me and she said Tuesday!!! This would have been the day we were expecting delivery. I pointed out I paid for a next day delivery charge and she would in fact be phoning me on the day it was due to be delivered. She wasn't bothered, her attitude stunk, I asked for a refund, at no point did she apologise or even understand why I was a little upset.
4 ottobre 2018
Non scritta su invito
Superb choice of environmentally…
Superb choice of environmentally friendly products. Very reasonable prices. Great service. Thank you!
3 ottobre 2018
Non scritta su invito
Excellent service and great products…
Excellent service and great products and delivery. Thank you
3 ottobre 2018
Non scritta su invito
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