Very reasonable insurance. I pranged my hire car in Spain and it was very easy to make a claim online. I received payment in less than two weeks. Recommended
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I have previsously been a policy holder with this company. Over the last few days I have been trying to contact them to discuss renewal of my policy. Their phones are never answered, despite reporting... Leggi di più
L'azienda ha risposto
I've been hiring cars in Spain for over 20 years, but as I was using a car hire company I'd never used before, I took out excess cover. And I'm so glad I did! Basically got done over by the hire firm,... Leggi di più
L'azienda ha risposto
Knowing what's covered, pricing and website structure is good. Selecting product, arranging and payment straightforward too. No experience in making a claim, so can't comment about that, but better... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
CarHireExcess.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At CarHireExcess.com, you can choose between European or Worldwide policies, be it Annual or Daily cover. We also offer Supplemental Liability Insurance as an add-on cover for Worldwide policies.
Informazioni di contatto
(IRE) Suite 11, Fifth Floor, No. 2 Stemple Exchange, Blanchardstown Corporate Park D15 E4FN, Ireland | (UK) 1, Neptune Court Vanguard Way, Cardiff, CF24 5PJ , Regno Unito
- (IRE) 0818 444 447 | (UK) 0333 355 6182
- info@carhireexcess.com
- carhireexcess.com
4,4
Eccellente
12K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent customer service experience
I had a query about my policy end date and follow-on renewal date. I called customer service, was answered promptly and the agent was very helpful, understood my query and dealt with a revision immediately.
11 giugno 2024
Risposta di CarHireExcess.com
Hi Gerard,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Risposta di CarHireExcess.com
Hi Mac,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Useful to have
Useful to haveforpeace of mind but impossible to contact to make alterations to policy
4 giugno 2024
Risposta di CarHireExcess.com
Hi,
Thank you for your comments and taking the time to leave a 5 star review. Please call 0333 355 6182 or email us on info@carhireexcess.com if you would like to make an alteration.
Kind Regards
Patricia
I am trying to cancel my policy but…
I am trying to cancel my policy but finding it difficult to get a response
10 giugno 2024
Risposta di CarHireExcess.com
Hi Karen,
I have sent you a direct email to discuss this further.
Kind Regards,
Patricia
I am a returning customer
I am a returning customer, having realised the simplicity of the website, competitive pricing & great communication I would recommend all car hire customers to take the sensible option with car hire excess.com 😀
10 giugno 2024
Risposta di CarHireExcess.com
Hi Graham,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Risposta di CarHireExcess.com
Hi Barday,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Risposta di CarHireExcess.com
Hi Gavin,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
V helpful
V helpful - was able to upgrade my policy to a family policy with very little hassle
10 giugno 2024
Risposta di CarHireExcess.com
Hi Stephen,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Risposta di CarHireExcess.com
Hi Francesca,
Thank you for your comments and taking the time to leave a 5 star review. I will forward your feedback to the agent.
Kind Regards
Patricia
I recently had a cracked windscreen…
I recently had a cracked windscreen while holidaying in Australia, so I had to submit a large amount of paperwork to carhire excess for reimbursement.
I was still out of pocket though as the exchange rate went against me as I was charged $6000 by the car hire company on my credit card, so I incurred foreign transaction fees on this amount, when the final bill was realised for the broken windscreen I was then refunded just over $4000 again subject to transaction fees.
These weren’t refunded so a £850 repair cost me £1000 in total of which car hire excess refunded me the £850.
If this happens to me again I think it is important to use a card that has very low foreign exchange fees such as Pre loaded travel cards like Revolute and make sure you have pre loaded with the required money if you were to have a mishap with your hire car.
9 giugno 2024
Risposta di CarHireExcess.com
Hi John,
Thank you for your comments and taking the time to leave a 4 star review.
Kind Regards
Patricia
Risposta di CarHireExcess.com
Hi Thomas,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Easy pick-up procedure for the car.
Easy pick-up procedure for the car.
Staff very pleasant and helpful.
9 giugno 2024
Risposta di CarHireExcess.com
Hi,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Patricia
Risposta di CarHireExcess.com
Hi Anne,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Risposta di CarHireExcess.com
Hi Mr Fearnley,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Risposta di CarHireExcess.com
Hi Andrew,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Risposta di CarHireExcess.com
Hi Jeremy,
Thank you for your comments and taking the time to leave a 4 star review.
Kind Regards
Lorna.
Risposta di CarHireExcess.com
Hi Derek,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Saved time and stress and value
7 giugno 2024
Risposta di CarHireExcess.com
Hi William,
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
Friendly phone support - but didn't "need" the insurance yet
No issues so far but also didn't "need" them so far. But what I heard from friends, they work fine.
But what I can say is that the phone support is very friendly and helpful.
3 giugno 2024
Risposta di CarHireExcess.com
Hi Lukas,
Thank you for your comments and taking the time to leave a 5 star review. We will pass on your feedback to the agent.
Kind Regards
Lorna.
Risposta di CarHireExcess.com
Hi
Thank you for your comments and taking the time to leave a 5 star review.
Kind Regards
Lorna.
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