I had an issue logging into my account and contacted Emily Waddingham for support. She responded very quickly, identified the problem straight away, and worked efficiently to resolve everything. Emily... Leggi di più
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Had a chase up equiry about my dbs. Emily W was very helpful with step by step instructions and information about who to contact to find out which police department it was held at. Very prompt service... Leggi di più
I’d like to leave a review for Emily W and the excellent customer service she provided. She was incredibly helpful throughout the process, taking the time to understand my needs and making sure everyt... Leggi di più
Emily W was an enormous help. I was unsure how to handle an applicant who lived abroad, and she was not only informative, but was patient and responded to each of my messages in a very timely manner.
Dettagli dell'azienda
Scritti dall'azienda
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Informazioni di contatto
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Regno Unito
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great and quick service
Great and quick service.
I emailed my enquiry and got the answer back within the hour.
Thanks Ben!
Excellent service
Excellent service - quick and efficient - special mention for Emily W who helped to complete the applications - went above and beyond - well done - keep up the great work.
Great service from Chloe
Great service from Chloe, helped with query.
Sarah helped me with my query quickly…
Sarah helped me with my query quickly and as i had made an error with a payment, she happily rectified this for me instantly! Thank you Sarah!
responsive and efficient
I had an excellent experience with CareCheck. The process was straightforward and efficient, and everything was handled very professionally.
Ben Leaver was particularly helpful throughout. He was clear, responsive, and took the time to explain each step of the criminal record check process, which made everything very smooth and reassuring.
I would certainly recommend CareCheck to anyone needing a DBS or criminal record check, and I’m very grateful to Ben for his excellent support.
Ben Leaver thanks for your help
Ben Leaver thanks for your help , Top man , very quick and professional service 🫡🤝
Our first time using care check was an…
Our first time using care check was an unbelievable professional experience of high quality. Staff was very attentive to our needs. Sarah was extremely helpful, understanding and supportive. Everything thing went smoothly. We would definitely recommend.
Excellent Quick Service
Jessica Harding gave quick excellent service. She responded to my emails quickly, was able to explain an error that I had made in a very professional way and was very quick to rectify the problem. She was polite and knowledgeable.
Ben was super helpful during the…
Ben was super helpful during the initial set-up, very friendly and responsive. Makes a nice change for good customer service.
Emily W has been very help with a…
Emily W has been very help with a mistake made on a couple of application forms, she got the information clarified and correct for us. We really appreciate your help.
My enquiry was dealt with and resolved…
My enquiry was dealt with and resolved very promptly, the call handler was very polite, the directions I was given were clear and easy to understand.
Excellent Support and Reliable Service from Carecheck
Carecheck has been our primary screening provider in the UK for many years. Their fees are reasonable and competitive, and their customer support team is always helpful with any enquiries we may have. Today, the Compliance Manager, Amy Hall‑Cook, assisted me with resetting my login, and I greatly appreciate her prompt and supportive service.
I am a new customer to Care Check
I am a new customer to Care Check, Emily W has been super helpful, answering all my queries very promptly.
Emily W is fantastic. Diligent, supportive & professional
Happy with the service from Care Check. Emily W is fantastic. Diligent, supportive & professional - looks after clients well.
It was my first time using Care Check…
It was my first time using Care Check Ltd and the customer service is brilliant. The person dealing with me named, Emily M was extremely helpful and prompt in email replies.
I would be happy to use Care Check Ltd again knowing it’s helpful, quick and easy. The checks are relevant and easy to follow, I would recommend this service to anyone.
Many thanks to the Care Check Ltd team.
Sarah was brilliant
Sarah was brilliant, she answered my query almost immediately and was able to guide me very clearly on what I needed to do in a matter of moments. Very impressed, as always, with the support provided.
Always an excellent service
We have been using Care Check since 2020 and we can't fault their service. We had to escalate an application this week and the team were incredibly helpful and did all that was needed. Would really recommend them to other organisations who require a professional service.
Everything went well with completion of…
Everything went well with completion of the online application.... Easy even for me.
Sarah who advised and assisted with the final stage of verifying whether or not an enhanced dbs was required couldn't have been more helpful... A real star. So a huge thank you for making it so trouble free.... didn't have to resort to paracetamols😂
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