Care Check Ltd Recensioni 5.476

Lily has been super helpful throughout the whole DBS process. Always responds in a timely manner and puts up with my endless questions!

I had a very positive experience with this call centre. The staff were professional, courteous, and genuinely attentive throughout the interaction. My query was handled efficiently, and the representative took the time to clearly explain everything, making sure I fully understood the solution.
What stood out most was their patience and willingness to go the extra mile to resolve my issue. I didn’t feel rushed, and the overall communication was clear and friendly. It’s refreshing to deal with a support team that values customer satisfaction to this level.
Overall, I would highly recommend this call centre for their excellent service and dedication to helping customers.

Fantastic service!
We are an agency that uses this company to process DBS for our candidates.
DBS seem to be getting through much more quickly and any queries/issues are responded to immediately by the team.
Emily W has been fantastic as my point of call and i cannot speak highly enough about the customer service i have received from Emily.

“My experience dealing with Care Check was great. They are very supportive, professional, and understanding. I would definitely recommend their service.”

I had issues re-opening our company account after a few years of non-usage and one of Care Check's advisers; Ben Leaver, was able to resolve the issue and re-activate the account within a couple of hours of receiving the query. Great service and customer experience.

Excellent service as always provided by Choe Emptage. Quick to respond to any queries and very helpful and informative. Would highly recommend.

Chloe Emptage has been superb in ensuring that the application was correct and has gone through the system smoothly. Thank you and excellent service.

Sarah Ruck was so helpful and patient - than you:)

Had issues with login. Ben assisted via email. Quick response and issues resolved ☺️

I use Care Check service. I am very happy with the speed of support they provide when I contact them. I would like to specifically thank Ben Leaver who provided me with great support on my account. His professionalism and understanding was outstanding. Thank you

Sarah was excellent and helped me with my issue

I was helped by Alisha Hewlett-Byrd who incredibly helpful and speedy with her responses. I was able to get a refund and she made it as easy as possible.

Always excellent service and I appreciate how the admin interface is really easy to use, especially when there's a constant flux of applications to log. Also our advisor Sarah always assists quickly and efficiently with our queries, thank you Sarah!

Absolutely brilliant service, problem solved, Emily & the team are amazing and so efficient. Great company. Definitely recommend

Where we have had a couple of issue Sara Ruck has been really helpful and responded quickly, this has made this process painless and a lot easier to navigate than it could have been.

A big thank you
Rachel

Ben Leaver at care check was so helpful. Excellent customer service and attention to detail. My queries were answered swiftly and I felt like someone actually cared about the issue. Thank you Ben, you are doing a great job.

Great, Fast Communication from Emily W in adding a new user to our platform.

We had a really positive experience using this DBS checking company. The whole process was handled quickly and efficiently, which made a big difference when we needed things turned around fast.

Care Check were responsive, helpful, and easy to deal with at every stage. Any questions we had were answered promptly and clearly, and they kept us updated throughout.

Highly recommend them to anyone looking for a reliable and professional DBS service, in particular Ben who sorted the queries I had.

It was good ,she was helpful,Rebecca