Whenever I call the staff are always helpful, friendly and polite. The loan processes are straight forward.Very quick and painless process, all complete within a few hours. Big thank you
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Scopri cosa dicono le persone
Emma was amazing. Explained everything looked at affordability, made sure I was making the right choices. Highly recommend they have saved me a lot of stress with money worries. Thank you
in 2022 my mother unexpectedly passed - just 3 weeks after completing a court case regarding gaining a SGO. I ended in a financial mess of a situation due to lack of help/support from anyone.... Leggi di più
I have been a member of CCU for many years. Saving a modest amount each month by standing order really adds up during the year, so I save towards Christmas. It is very easy to withdaw funds using my... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We provide affordable loans and ethical savings accounts to those who live or work in Wales. Membership is free and we operate on a not for profit basis - any profit we make is used for the benefit of our members who save and borrow with us.
Informazioni di contatto
Regno Unito
- cardiffcu.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
5* service
CCU are both very friendly and extremely helpful, I found dealing with them a breeze and I would highly recommend them

Risposta di Cardiff & Vale Credit Union
Staff are really helpful.
Staff are really helpful.. Easy to apply for my loan decision and money in my account within a few days.

Risposta di Cardiff & Vale Credit Union
I think is quite simple with credit…
I think is quite simple with credit union compared to other places and peace of mind.

Risposta di Cardiff & Vale Credit Union
Excellent Service
I sent an email with a change of address details and had a telephone call within 24 hours and also a response to my query. Fantastic service.

Risposta di Cardiff & Vale Credit Union
My employer has a payroll exchange…
My employer has a payroll exchange program with Cardiff and Vale Credit Union which makes saving so easy. I don't even see it leave my bank account as it is taken beforehand. I would never have been able to save as much without them.
The process of increasing and decreasing how much you put it and taking money out is so simple and often is in my account the same day.

Risposta di Cardiff & Vale Credit Union

Risposta di Cardiff & Vale Credit Union
An old friend
I have been a member since the concept when there were just a few hundred of us members. Over the years it has grown to become one of the most trusted and professional unions who over the years have help thousands of applicants. Quick , efficient and always a friendly helpful voice over the phone. I regard it as an old friend and have no hesitation in recommending this service.

Risposta di Cardiff & Vale Credit Union
My experience was very good
My experience was very good, staff always very helpful and quick in responding. I have been with credit union for a long time and never had any problems highly recommended

Risposta di Cardiff & Vale Credit Union
So helpful and so efficient

Risposta di Cardiff & Vale Credit Union
Superb Staff in Cardiff...
The best credit you have is really pleasant and helpful staff which makes the whole experience so much easier.. Simple to apply, simply to discuss, overall very easy experience.

Risposta di Cardiff & Vale Credit Union
Always excellent service prompt non…
Always excellent service prompt non intrusive and timely

Risposta di Cardiff & Vale Credit Union
Very easy to join the union
Very easy to join the union , I’ve been a member for 5 years. Staff very nice to deal with. New online system very quick to access abs secure

Risposta di Cardiff & Vale Credit Union
Best savings and loan company
Have saved with credit union for 9 years now and best thing iv ever done, regardless of situation, they can help with affordable loans too. Customer services are fab too.

Risposta di Cardiff & Vale Credit Union
Brilliant Service
Brilliant Service. Excellent easy and fast online application and funds are with you in days. Very low repayments too . Credit union is the best .

Risposta di Cardiff & Vale Credit Union
Excellent service and very helpful and…
Excellent service and very helpful and friendly.

Risposta di Cardiff & Vale Credit Union
Superb
Superb staff, easy application, quick turn around. Can’t ask for anything more.

Risposta di Cardiff & Vale Credit Union
Due to an unfortunate event of my…
Due to an unfortunate event of my Iphone being stolen from a bus journey I was left in a position of having to pay a very hefty sum to my phone provider for a new one. I literally had nowhere to turn to for help with money to get it replaced. I rang my credit union & went in for an appointment & thanks to the staff in the Cardiff office I was able to now get a replacement phone. Im forever grateful firstly & secondly they just went out of their way to help me in what was a really stressful episode as needed the phone for work above anything else. Just to say a massive thank you to you all.
Kindest Regards
Jermaine Marley

Risposta di Cardiff & Vale Credit Union
I have used credit union for a few…
I have used credit union for a few years now and its perfect for Christmas and well you're paying the loan back you're also saving at the same time you can withdraw once you've paid you're loan off and the staff have always been so friendly and helpful thank you credit union

Risposta di Cardiff & Vale Credit Union
Better than the bank!!!
I have been a member of the credit union for over 10 years. It is the perfect way to save regularly and when borrowing, the rates are competitive and the process is so easy. One simple form online, submit a bank statement and your money is in the bank within 2 days!! I have recommended all of my family and friends. The staff are all very helpful, much quicker and less stressful in comparison to the bank. 💯

Risposta di Cardiff & Vale Credit Union
Service was great and was dealt with…
Service was great and was dealt with quickly

Risposta di Cardiff & Vale Credit Union
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