I usually don’t leave reviews….but I felt like this one is well deserved!!! I purchased their motorcycle cover about 8 months ago for my 2019 HD Street Glide Special and I gotta say that it was one of... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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I should have ordered by size instead of application; Harley 2007 FLSTC. The elastic when stretched from the back fender to the front tire will only pull down the front tire just short of half way.... Leggi di più
Car Cover Factory does not honor their 30 day guarantee return and sizing policy. I ordered a car cover using their official online sizing tool and provided my exact vehicle make and model. The cov... Leggi di più
Even though I'm on West coast Canada, the shipping from across the US took only 3 days! It wasn't expected for at least 10 days! I installed the cover immediately and the fitment was fantastic. I pl... Leggi di più
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LIFETIME means 2 replacements
Lifetime warranty means 2 or 3 replacements.
I purchased a cover and within a few months it tore at the hood ornament. They sent me a new cover for "$50 shipping and handling" and I doubled the bag of the same material it came in to place on the hood ornament as a pad and that bought be another few months. They refused to replace the 2nd cover but after a bit of back and forth they sent a new cover but it disintegrated after 6 months.
Defective car cover
I purchased a defective car cover from Car Covers Factory in Stafford Texas from their website, carcoversfactory.com on April 4, 2021. I opened the box and put the cover on my car for the first time on June 24, 2024. I had purchased it three years prior, and kept it unopened in the original box. The cover was on my car for three days. It was parked outside, as I don't have a garage. When I removed the cover, the paint on my car was covered in white splotches. The paint job of the car was ruined. The splotches could not be removed. I contacted the company and requested their assistance, and got none.
Ultimately, I discovered that the damage to the paint resulted from the fleece lining that is supposed to protect the car from scratches (per their website). Instead, the outdoor heat melted the material in the fleece, and penetrated the clear coat of the car. I had three experts look at the damage, and all three agreed a new paint job was the only way to restore the paint. They tried a lot of options on a test section of the car and determined that the damage could not be buffed out (I would have been happy with a cheaper solution. I did NOT want to repaint the car).
The facts remain unrebutted and unrebuttable regarding the cause of the damage. They claim to offer a lifetime warranty, and multiple false representations appear on their website explicitly claiming, among other things, protection from extreme sun. One of their first questions was when I bought the cover from them, notwithstanding their lifetime guaranty.
The misrepresentations on their website were abundant, and false. Here are some of them:
"Best Car Covers For Extreme Sun" [The cover was exposed to the sun for three days before the fleece lining melted.]
“With our premium edition car cover, you have a 7-layer polypropylene cover that insulates the car beneath against extreme heat. It also offers exceptional UV protection, so the surface of your car is never exposed to that threat.”[Their the cover did not provide any insulation or protection. What it did do was melt, damaging the paint it was supposed to “protect.”]
“The cover is breathable, so humidity is not a problem, and it has a soft fleece lining to prevent scratching even if your paintwork does soften in the heat. With a guaranteed fit, you can rest assured no part of your vehicle will be left exposed.” [No mention of the fleece being unable to withstand direct sunlight].
[And worst of all]
“This cover comes with a lifetime warranty and we ship the same business day, free of charge. Enjoy exceptional sun protection even on the hottest, most intense sunny days." (emphasis added) [And watch your car paint be destroyed by the materials in their cover, while incurring $4000.00 to repaint the car plus another $50.00 per day for a rental car while the damage is being remediated].
It is beyond any reasonable dispute that their representations were both material and false, that their cover was defective, and that it damaged by car. Yet this so called company has made no effort to defend its cover, or to dispute any of the above when given the opportunity. Now, they simply stopped responding.
Before purchasing anything from this shady and deceptive operation, please tread very carefully and with caution. They do not honor their warranty, they do not offer a quality product, they do not show any concern about the damage their covers cause or how to stop that damage from happening, and they have not taken down their false and grossly misleading website. The Latin phrase Caveat Emptor applies here, let the buyer beware. If you are reading this, you can’t say you weren’t warned.
These Are Not Custom Fit Covers
When you type in your year, make, and model you believe the cover you are getting is custom. IT IS NOT! I ordered one for my Can Am Spyder and basically it's just a huge bag. Not close to the one I need to replace. I've ordered a "REAL" custom cover from a different company and will use this one for maybe my zero turn mower. Do not buy from this company if you truly want a custom fit cover.
They also show a link with reviews and I can't even find where to do a review on their own site. That should have been a clue to stay away from this company.
MY GIRLS NOT HAPPY
I bought a cover to replace a California cover thats over 20 yrs old n this cover doesn't come close,its a 5 layer n nowhere do I see more then 2,the so called fleece lining is crap .....BE CAREFULL
Horrible… Car Cover does not fit .
Horrible… Car Cover does not fit , & thats after speaking with an online chat entity. They said we can offer you a 30 $ discount. OR you can send it back as long as its in the original packaging & re-sellable. Are You Joking ?? Bad Company…BUY ANYWHERE ... BUT NOT HERE !! CARCOVERSFACTORY.COM IS HORRIBLE. YOU WERE WARNED !!! On a side note : PAYPAL has been Zero Help. Rethink them too !
Stay AWAY
Didn't even last the month, the car cover has peeled absolutely everywhere and not even remotely worth the price. Don't buy from this company.
Looking for a bad experience? This is the place to go.
Ordered a premium cover online, paid, then received an email asking to pay an additional $60 as they were 'out of stock in NZ' and the cover would need to be shipped from the US. The website boasts free shipping so this came as a surprise. Called the local support number which re-routed to a foreign call centre and eventually spoke to a 'manager' who confirmed that I could either pay up or get a refund. So, they are an offshore company masquerading as a local business thinking it's ok to rip us off, and crossing legal boundaries in the process. Stay away, not worth the hassle. Hopefully I get my refund as promised, but not holding my breath.
Terrible after sales service
I purchased a car cover from them that was according to them correct for my car. It is too big. When it is windy it blows off onto the ground and then needs to be very thoroughly cleaned to avoid it scratching the car paintwork if I put it back on the car. Their solution is that I need to purchase more straps for the cover that they do not actually sell and connect it to the cover by which I would have to make holes in the cover and therefore weaken it. Please avoid this company.
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