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Valutata 5 stelle su 5

Great service from local company. Whist I was purchasing online I was able to call up to check the fitting availability before finalising the purchase. The office was easy to locate just as I turned... Leggi di più

Valutata 5 stelle su 5

After local research for a hard wired Dash Camera, I found Carcomms very informative, compassionate and respectful. Booked in for fitting at their premises for 3pm. Lady fitter arrived on time and in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Very good service at home address to fit dashcam front & rear. Really professional female (apologies I can’t remember name) who was very diligent with awkward trim of my car. She was outside in advers... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The installer was professional and polite. The price was good. Two other companies said they would not install my dashcam onto my vehicle (Ford Ranger). The cable is well hidden with no damage at all.... Leggi di più

Dettagli dell'azienda

  1. Installatore di sistemi di sicurezza per auto

Scritti dall'azienda

Cygnal Ltd. Professional fitting of Emergency Blue Lighting, Vehicle Tracking, Parking Sensors, Immobilisers, Dash Cams and Reversing Cameras in Durham and the North East.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

251 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(251)

20 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Top notch Van security

Made an enquiry about having a Ghost2 and Scorpion tracker fitted to my van. Prompt and efficient response had me booked in the following Thursday.

Both reception staff and the installation engineer were friendly and helpful. I was made a coffee whilst waiting. I also had numerous questions from the engineer fully explaining to me the various options and my personal preferences.

Very happy with the service and I can sleep better knowing the van is that bit more secure.

Will use again.

27 giugno 2024
Non scritta su invito
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Risposta di Carcomms

Hi Derren,

Thank you for such a lovely review, we're glad you are happy with the service :)

I'll pass your kind feedback on to the reception staff and engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

The staff and reception staff are…

The staff and reception staff are really brilliant very helpful and polite will use the company again

19 giugno 2024
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Risposta di Carcomms

Hi Tony,

Thanks for your feedback, we're glad you're happy with the work :)

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Had front and rear cameras fitted to my…

Had front and rear cameras fitted to my car at home. Very impressed with the communication and service. So much so that my wife has just booked her car in for the same.

20 giugno 2024
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Risposta di Carcomms

Hi David,

Thank you, we really appreciate your feedback :)

Glad you're happy with the service!

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Got the auto watch ghost system…

Got the auto watch ghost system installed onto my Range Rover sport. Can’t fault the service the company offered. Had few questions prior to the installation and Atlanta always responded to the email and even after installation my enquiry was responded the next day. Very few company’s nowadays put the effort into responding to customer and it’s this kind of service that makes customer return. Will use again when I change cars. Thank you.

10 giugno 2024
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Risposta di Carcomms

Hi Alan,

Thank you, we really appreciate your feedback :)

I'll pass your kind words onto Atlanta and the team.

Glad you're happy with the service!

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Prompt and efficient service

Prompt and efficient service. Made two bookings one to remove front and rear dash cams from old car and one to refit in new car. Spot on both occasions.

10 giugno 2024
Non scritta su invito
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Risposta di Carcomms

Hi Garry,

Thank you for your feedback, we appreciate your kind review.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Valutata 5 stelle su 5

Dash cam front and rear

Dash cam front and rear, All working well, excellent service

9 maggio 2024
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Risposta di Carcomms

Good afternoon Howard,

Thank you for your review, we really appreciate your feedback.

Please keep us in mind for any future work you might require :)

Thanks,
The Cygnal Team

Valutata 5 stelle su 5

Ghost.

Ghost immobiliser fitted, a top quality company to use..

Thanks
Craig

25 aprile 2024
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Risposta di Carcomms

Hi Craig,
Thank you, we really appreciate your feedback :)

Glad you're happy with the service!

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Great customer service

Great customer service. I was asked to bring car to the office for an engineer to assess if their reverse parking sensor would fit my car. Whilst waiting was offered a hot drink, once assessed booked in for the next week. Reception staff are very friendly, very chatty and I did not notice that 40 mins had passed when the engineer returned with my car.

24 aprile 2024
Non scritta su invito
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Risposta di Carcomms

Good morning Liam,

Thank you, we really appreciate your feedback :)

I'll pass your kind words onto the team.

Glad you're happy with the service!

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Very friendly staff

Very friendly staff, professional service, highly recommended company, I would definitely use them again.

1 maggio 2024
Non scritta su invito
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Risposta di Carcomms

Hi Alan,

Thank you, we really appreciate your feedback :)

Glad you're happy with the service!

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Great service

Great service. Reece was great and did a fantastic job and fully explained how everything worked on completion.

1 maggio 2024
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Risposta di Carcomms

Hi Graeme,

Thanks for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Valutata 2 stelle su 5

Immobiliser and Tracker installer

Installer came and installed a Ghost Immobiliser and Scorprion tracker.

After having the tracker installed I was having alerts within a few hours of install saying there has been an issue with the vehicle. I left it for the weekend and having numbers calls from the tracker company automated calls, I eventually rang the tracker company and they advised me that the tracker was flagging up a low batter fault. Who advised me that they would be intouch with installer and get them out to have a look.

After having the ghost installed, I was advised on how to use it from the installer, but I was having issues with getting the ghost to turn off or even be able to get my ignition on to be able to disable the system. After another installer came to refit my tracker, he told us that the way we had been told to use the ghost was totally in correct and that was just a way to get into the ghost system to change the code etc.
wasn't happy that I've been told how to use the system wrong.
The guy who first installed the system seemed to not know how to use the ghost system and was just reading from the user guide which I would be reading anyway.

Thankfully another installer has came down to fix these issues so hopefully no further issues going forward.

19 aprile 2024
Non scritta su invito
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Risposta di Carcomms

Hi Daniel,

I'm sorry you've experienced these issues with our company. The installer who completed the original install no longer works for us, so this shouldn't happen again.

I'm glad the second installer was able to fix the issues on the day, and show you how to use the kit properly.

Kind regards,
The Cygnal Team

Valutata 5 stelle su 5

Parking sensor fitting

Arrived on the day, had no issues whatsoever with installation. Fitter was very professional, friendly, showed me how the parking sensors worked in terms of sensitivity, volume, etc. Over the moon with the work done, the parking sensors look like they’ve always been there. I had been quoted a lot more from the Ford dealer, and they weren’t even OEM sensors they would install either. All in all, a great service and I will definitely recommend this company to anyone. Thanks again!

13 aprile 2024
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Risposta di Carcomms

Hi Jonathan,

Thanks for your feedback, we're glad you're happy with the work :)

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Did a great job on my Mercedes kept me…

Did a great job on my Mercedes kept me informed every step of the way five star service

6 aprile 2024
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Risposta di Carcomms

Good morning Deborah,

Thank you for your feedback, we appreciate your kind review.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Valutata 5 stelle su 5

Excellent job done

Installation carried out promptly at date and time arranged without any problem. No unsightly wires and no sign of where the engineers had removed and replaced trims. Excellent job.

16 aprile 2024
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Risposta di Carcomms

Hi John,

Thank you, we really appreciate your feedback :)

Glad you're happy with the service!

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Dash Cam Installation - The Best Way

Booking the appointment was very easy and the installer Craig was professional, polite and did an excellent job in installing my dash cam to an extremely high standard. Would definitely recommend Cygnal Car Comms for anyone and would use them again. Once again a great job and thank you.

22 aprile 2024
Non scritta su invito
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Risposta di Carcomms

Hi Jim,

Thanks for your feedback, we're glad you're happy with the work :)

I'll pass along your kind review to the engineer.

Please keep us in mind for any future work you might need.

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Very good customer service and…

Very good customer service and communication with office and installer. Tidy job and installer was very helpful. Would recommend

10 aprile 2024
Non scritta su invito
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Risposta di Carcomms

Hi Mark,

Thank you, we really appreciate your feedback :)

I'll pass your kind words onto the team.

Glad you're happy with the service!

Thank you,
The Cygnal Team

Valutata 5 stelle su 5

Highly recomment Cygnal /Carcomms Durham for dashcam fitting

Contacted them via their website. Got a reply the next working day after the weekend. Got an appointment within 48hrs at a time that suited me. The fitter arrived on the button and had fitted the dashcam in less than 20mins. Made sure I was happy with it before leaving. 2nd time I've used them in 18mths, both times great service.

10 aprile 2024
Non scritta su invito
Logo di Carcomms

Risposta di Carcomms

Hi,

Thank you for your feedback, we appreciate your kind review.

Please keep us in mind for any future work you might need.

Thanks,
The Cygnal Team

Valutata 5 stelle su 5

Excellent experience from initial…

Excellent experience from initial enquiry to installation highly recommended

4 aprile 2024
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Risposta di Carcomms

Good afternoon Mr Gordon,

Thank you for your review, we really appreciate your feedback.

Please keep us in mind for any future work you might require :)

Thanks,
The Cygnal Team

Valutata 5 stelle su 5

Great service from all the team

Great customer service from all the team I dealt with. The job was also done very professionally and the fitting is excellent with no wires in sight. The products were also explained well at the end of the fitting. Overall would highly recommend Cygnal for your car security needs.

22 marzo 2024
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Risposta di Carcomms

Hi Mark,

Thank you, we really appreciate your feedback :)

I'll pass your kind words onto the team.

Glad you're happy with the service!

Thank you,
The Cygnal Team

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