Canta Esthetic Recensioni 

We have only had our machine for a few short weeks and we are still practicing and getting everyone trained. Customer service has been great so far. We are on different time zones so we communicate via email mostly.

The equipment arrived quickly. The training was convenient and thorough. Erika was very knowledgeable and answered all of our questions. I would recommend Canta Esthetics

We are so excited to offer our clients this fabulous service for Hair Loss Restoration. Our training with Erica was AMAZING !! we are well versed and ready to go. The machine purchased was 650nm Laser Hair Growth Therapy Machine LuxHR. The machine does so much more than expected and the quality is great.

This company has been great to work with the communication has been great. I felt like the instructor went over everything well in training. My only small complaint is that when the machine shipped I never received any tracking emails at all it just showed up but other than that it's been a greay experience. I will use for further equipment in the future!

This machine combines Cryolipolysis (fat freezing) and EMS body sculpting functions; the cryo applicator is suitable for fatty areas like the abdomen, thighs, and waist, while the EMS applicator is designed for muscle stimulation and toning.

Original review: There is no confirmation e-mail regarding this order or any ETA regarding shipment. There has been no follow-up with the company despite multiple messages and phone calls. When I call, there is just a google account screening the call that doesn’t accept any calls. This all feels like a scam and I’m sorry I fell for it. I will be contacting my bank and reporting to the Federal Trade Commission. Buyer beware.

In reply to your response: I have submitted my order number through the chat option on your website, via e-mail and via voicemail, all multiple times, all with no answers.

Thank you for your response to this review within twelve hours. I have provided my order number through Trustpilot and I will also leave it here with my question as this has been the only response I have gotten.

#CANTAESTHETIC5095 - Do you know when this order will ship or when it is likely to arrive? I can only see that the order has not been fulfilled, which is the same status it has had since the order was placed. That along with the lack of communication, led me to believe this transaction was fraudulent. I sincerely hope this gets a response and that I actually receive the product.

Update: I got a message stating the company was trying to have this review removed as “defamatory”. Here’s the update; It was very hard to get ahold of this company initially, but I did receive the product and they do give you a face-to-face Zoom session explaining how to use the machine. There is no manual that ships with the machine, but they forward this to you after your Zoom meeting. I have updated my review accordingly. I would hope that they increase their customer service, but this isn’t the fraud I thought it was.

Vey unhappy. The handyman I hired to fix my machine from Canta Esthetic opened it up and showed me how some parts got burnt inside. I saw Made in China on the main board and couldn't believe it. What a SCAM. If I wanted a machine from China, I would have ordered the same machine for much cheaper. They lie to you and say parts are from Germany or whatever, that's just a bunch of BS. Canta Esthetic is based in Hong Kong and China AND machine parts are also from China. Cheaply made and in less than 8 months it's not working.

Update:

Why are you so unprofessional? Personally I am very annoyed by your response. I've had your machine for less than a year and it's broken for weeks which caused me to lose a lot of revenue. Like I'm not going to buy a new machine? Of course yes I'm going to buy a new machine! And BTW my new machine is good and the new supplier sent me a Trust Pilot invite. Why shouldn't I also leave a bad review about you now that I have a Trust Pilot account? Your machine parts are made in China, and I feel ripped off. It's that simple. Actually the handy man was able to fix your machine that's the only good part.

I'm allowed to use an alias, why not? I can't risk my spa customers seeing this review. Obviously I won't use the name on my credit card and business to express my feelings here in Trust Pilot when they are negative feelings. This is me expressing my feelings and experience and loss about Canta Esthetic products. Or maybe you are accusing me of buying a new machine from another company? You would rather me go out of business?

I recommend you start trading better machines with better components rather than accusing people, which is very unprofessional! Thank you.

So far I love it .

Nice friendly customer service. I received my equipment in a timely manner with no issues. Its been such a joy working with Canta Esthetic.

This product is spectacular. I manage to meet all my expectations. It has all the accessories that I needed. I highly recommend them.

The hydra dermabrasion 14 on 1 we ordered last year from Canta keeps failing. This is so embarrassing with clients! There's definitely something wrong with this machine, nothing but issues since I purchased. Canta Esthetics say have a 3 year warranty but what it really means they will ship you parts from China which takes forever and you have to fix everything yourself. I'm not a technician. Unless you like repairing your machine and don't mind canceling appointments while it's still broken, I strongly recommend to avoid ordering from this website.

They respond quickly and they provide great customer services.

Package arrived earlier than expected! Haven’t used item yet, but I am excited to start using

Received my product in timely manner and packaging was superb. Loads of information included along with a few other perks with my purchase. I am so pleased with my purchase. I can't wait to see the results

Canta Esthetic says they are from Hong Kong, which is China so I expected the prices to be cheaper. But actually after looking at their website they are kind of expensive (I'm looking at their larger tattoo removal laser machines). Then I signed up for the discount code on the website because it says 10% off. But it was only $150 off. This is totally annoying because the SAME machine available on eBay for like 50% off (but no warranty). If I could get 30% off from Canta I think I will order it.

Update: It looks like Canta Esthetics has already changed the code to real 10% (signed up with other email). This is good they listen to my feedback and the code now matches their offer. Still worried because the same machine is on eBay and Aliexpress for 50% less. If I order it I'll try to update my review and let you guys know if it's worth it.

Siempre muy atentos contestando cada pregunta y acompañándonos en el proceso del envío, muchas gracias.

Absolutely love my new Hydro Facial Ice Blue machine! I’m so glad I decided to buy it. I’ve done several facials on family and friends to help me get acquainted with all its functions and features. Every single one of them have been extremely impressed with how much better their skin looks and feels after their facials. And don’t even get me started on the skin analyzer. Stop thinking about it and buy it! You’ll recover your investment in no time!

The communication was excellent. Once the order was submitted it took no time for me to hear from the company concerning the order and timeframe of arrival. The training of the equipment was absolutely a plus and needed. Thank you, Canta Esthetic I will be ordering again from your company without hesitation.

I’m really impressed with this machine. It’s solid and well-built—definitely has some weight to it—but still compact enough that it doesn’t take up much counter space.

I originally had this treatment done at a salon and loved the results, which led me to try an at-home version. My first machine was a smaller, less expensive unit that lasted about two years and maintained the job… but this one is on a completely different level, delivering much better results with less time.

The very first time I used it, I was blown away. It felt much closer to my salon experience—stronger, deeper, and more effective. Compared to the ~$1200 unit I had before, this machine clearly delivers more power and performance.

Yes, it’s a bigger investment, but in my opinion, it’s absolutely worth it. The results and overall experience justify the price.

As a bonus customer service has been fantastic. Super responsive, knowlegable and helpful.

About the "EMSlim" neo - I am genuinely disappointed. It's not terrible, however it's basically the same thing as the MyoSlim I bought from Aliexpress last fall for $1K. I thought it would be stronger because on the description online it says 5800W. That's why I bought it. Later I realized that 5800W is not possible. And the other problem is RF isn't working. Same issue with MyoSlim, no working RF.