Camps International Recensioni 

96
•
TrustScore 4.5 su 5

4,4

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Valutata 5 stelle su 5

In July 2026, I went to Borneo with camps international for what would become one of the best months of my life. The memories and bonds that are created are incredible and is truly like nothing I have... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As an accompanying adult on a 4-week excursion in Kenya, I cannot fault Camps International at all. It was an unforgettable experience, made even better by our fantastic team leader, Haydn. Hay... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have loved working with Camps over the last two years. They really take the hassle out of organising a trip and handle everything from producing the letters for the parents, delivering the assemblie... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Awful company. Avoid like the plague. Customer service poor, all staff saying different things. Daughters fund raised and unfortunatly changed her mind due to family issues people wanted funds back, c... Leggi di più

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Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

Camps International are experts in sustainable student travel, offering life-changing school expeditions in Africa, Asia, and Latin America.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

96 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(96)

33 recensioni negli ultimi 12 mesi

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Valutata 4 stelle su 5

Pleasantly surprised at the facilities

Everything went like clockwork on our trip to Kenya. Well organised and interesting local/community involvement trip, not a tourist holiday. The 2 camps we stayed at were lovely, comfy beds, clean, food really nice, friendly staff and very welcoming. Lots of reminders before we went to ensure we had everything done at the right time. A lot of travelling for a week away but invaluable for me doing a month expedition later in the year.

25 aprile 2022
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Risposta di Camps International

Dear Jill,
We are glad to hear you had a great time on our teacher recce and look forward to welcoming you to Borneo in the summer. We aim to deliver the most authentic and impactful experiences for those who travel with us, so to hear this review means a great deal to us.

Kind regards
The Camps Crew.

Valutata 5 stelle su 5

Good experience in dealing with CI all around.

Our experience in dealing with Camps International was very good indeed, the information and presentations were thorough and very clear. Unfortunately, my daughter wasn’t able to go ahead with the expedition due to medical reasons, CI were very understanding & didn’t try any sort of persuasion or hard sell. We were within the four week cooling off period, and our deposit was paid back in full within a week or so with no fuss.

24 aprile 2022
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Risposta di Camps International

Dear Charlotte,

We thank you for your time to leave us a review. We were sorry to hear that your daughter could not travel with us but glad that you were happy with our service :)

Kind regards
The Camps Crew.

Valutata 5 stelle su 5

I have travelled with Camps twice and going again!

I have travelled with Camps international twice and planning a trip currently. As a business they have improved each time I work with them. I first went to Borneo in 2011 as a student and could not fault them. I then travelled to Peru in 2019 as a teacher and again they were so helpful before departure with communicating to us and parents and with kit checks and presentations. Even when a student hurt himself and couldn’t do the trek I felt supported the whole time and like I was in safe hands. I am currently planning a trip to Tanzania for next summer and so far CI have gone above and beyond what I have asked of them. They are in communication with me almost daily keeping me up to date and have been so helpful with parents questions and with all the presentations we have done so far. I can’t wait to continue working with them in the future

21 aprile 2022
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Risposta di Camps International

Hi Alice,

Thank you for leaving us such a great review. We are glad you find the communication and support helpful and for expressing your experience you have had with us.

We look forward to welcoming you and your school on your next expedition to Tanzania next summer!

Kind regards
The Camps Crew.

Valutata 5 stelle su 5

Professional. Accommodating. Fabulous!

I have been so impressed with the communication and organisation from Camps Int so far. The process of launching our first expedition with company has been quick, straightforward and enjoyable. Sophie has been in regular contact with myself and our expedition team since reaching out to discuss opportunities earlier this year. We are so proud and excited to be taking a team of 10 learners to Kenya for 4 weeks in summer 2023. Sophie has helped families and the school throughout the fundraising process with lots of ideas and support. Camps Int are professional, accommodating and just fabulous at what they do! We are hoping to launch with Camps again and offer more incredible opportunities to our learners. I highly recommend to all schools.

21 aprile 2022
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Risposta di Camps International

Hi Lauren,

We thank you for your time to leave us a review. We are dedicated to providing the most impactful school expeditions out there with professionalism and care, so reading this review brings us such warmth.

We can't wait to see you to Kenya next summer and look forward to working with you going forward.

Kind regards
The Camps Crew.

Valutata 5 stelle su 5

Amazing experiences year on year.

I feel so saddened to read these few negative reviews about Camps - they could not be further from my own experience! As a teacher (our school is just about to embark on it’s 5th expedition) I am so proud of what my students have achieved through the amazing opportunities with this company. I dealt with them throughout the pandemic and communication could not have been better, or clearer given the circumstances. We were able to choose whether to cancel and receive refunds, or to defer and then travel the following year as a team. Our in country experiences have been amazing, and this is with expeditions to 3 different country locations so we’ve done our firsthand research!

This has not been the only expedition company I’ve had experience with, and they are in my opinion, miles above the rest. The impact they have on local communities is immediate but also long lived, students get to immerse themselves in the culture of the country in a way I have not been able to achieve through my own ‘normal’ travelling experiences.

I cannot recommend them highly enough. Our students experienced a richness of travel and culture that had them waking up to morning yoga at the bases of mountains, swinging in hammocks on paradise beaches, visiting vibrant cities and staying in hostels with rooftop pools. And yes they did also sleep in a tent and eat lentils! How else are you going to fall asleep to the sound of orang-u-tans calling through the jungle?!

I do not need any persuasion to continue our link with Camps beyond the beaming faces of our most introverted students telling us the experience has been life changing, and that they cannot wait to venture out solo when they get back home, or get on involved in charity work, or volunteer in their local community.

I hope if you are considering joining a school expedition please remember that for every negative review there will be thousands of students who have had a positive life changing experience. It’s human nature to express our emotions when we feel hard done by. But these negative reviews are not the only story to be told.

24 marzo 2022
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Risposta di Camps International

We thank you for leaving us such honest and comprehensive review. We are glad you found the communication with us timely and useful during such exceptional times and for expressing your experience you have had with us for the past 5 years.

We are delighted that your students have had the chance to experience the richness of travel and work with our local communities in making a sustainable and lasting impact and we look forward to welcoming you and your school on your next expedition.

Kind regards
The Camps Crew.

Valutata 5 stelle su 5

Great time in Sri Lanka 2014

Went on a Camps International trip to Sri Lanka back in 2014 with my high school. I absolutely loved the experience and got to try so many things that I would never have dreamed of. I clearly remember white water rafting, walking across a very high up rope bridge, and as far as I remember, all the accommodations were fantastic. We stayed in each place for 1-2 days, for a week ish in total. I’d recommend it and if I had the chance, I’d have gone on more myself!

5 gennaio 2022
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Risposta di Camps International

Hi River, wow what an experience you had! Thank you so much for sharing all the activities you got up too on your trip. We would love to share more of your memories so if you have time please visit on bio in our Instagram to fill in a short survey and if you have an image or two we would so LOVE to see them.

All the best
The Camps Crew

Valutata 5 stelle su 5

In support of Camps International

Camps International have come in for alot of stick but this really isn't their fault. Covid has sadly changed international travel and taken away the opportunity for our young people to experience the wonderful staff and local people in Camps International locations. I have felt supported by CI they have been very honest to us. Options were suggested and they have been very reasonable. I have known 3 other families whom their sons/daughters have experienced CI and all gave glowing reports. I really hope that faith in CI will return as at the end of the day they have been and will continue to do amazing work in communities that need supporting.

10 giugno 2021
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Risposta di Camps International

Dear Fiona

We thank you for your time to leave us a review. We are glad you found the communication with us timely and honest. It has certainly been interesting times and we are grateful that we can continue to work with our partners in all our local communities that we have partnered with over the last 20 years, along with impactful projects aligned to UN SDGs.

All the best
The Camps Crew

Valutata 1 stelle su 5

Disgruntled Grandmother…

I am very concerned that such an unethical Company
is allowed to operate taking children on school trips.
Refusing to make refunds paid for a trip to a Red Listed Country although the Government have recommended t no school trips abroad.
Why so much fuss about giving refunds.
The children have raised this money themselves -
it hasn't been handed to them on a plate.
Is this how you fund your Company?
Any prospective traveller's parents should take great care before signing up to a trip.

21 maggio 2021
Non scritta su invito
Valutata 1 stelle su 5

Sadly I cannot give less than 1 star.

Update 17/7/21

I have had to begin legal action to recover my money as 6 weeks after they cancelled the trip they have not refunded.

A horrible firm to deal with on every level!

Sadly I cannot give less than 1 star.

This has been an appalling experience and one that no individual, young person or school, should ever again have to face again.

With less than 9 weeks to departure, and with clear guidance from the Department for Education that the trip should not proceed, they insist they cannot cancel. Yet they cannot provide adequate insurance documents, they cannot provide any destination specific risk assessment; and the flight details they have provided are simply false.
A year ago this may have been excusable. Now it is not.
They have simply sent demands for payments and instructed young people to seek travel vaccinations from their GP in January, when 1400 people a day were dying. They lack any ethical or moral purpose. They hide behind legalese smirk at their cleverness and guile.
For your own mental and financial well being avoid them.

12 maggio 2021
Non scritta su invito
Valutata 1 stelle su 5

Absolutely disgusting company to deal…

Absolutely disgusting company to deal with- they should be utterly ashamed at forging ahead pretending they are safely planning to take our young adults to red list countries! Poor communication except when demanding payments! Our school requested cancellation due to clause 8 “ unavoidable and extraordinary circumstances at the destination “ however camps refused this and then cancelled the school off the trip saying it was our disinclination to travel!!! The children have now lost their hard earned fundraising money and charitable donations! They know that parents and schools are always going to put the health and safety of the children first so they have scared many into cancelling thus allowing Camps to keep all the monies paid ! They have shown no flexibility during this pandemic and shown their true colours as a company!! They have also withheld insurance details and risk assessments - even the school has been demanding these with no joy!
Be warned ..... never get involved with them they do not deserve to stay in business!

3 maggio 2021
Non scritta su invito
Valutata 1 stelle su 5

COWARDS. Avoid Camps International

Run by a bunch of incompetent weaklings. Camps International is an utter disgrace the way they are treating our children and their futures. They send demanding emails to pay all the money for a Kenya trip in 2021 but they haven’t got the backbone to cancel it themselves and take the hit. Utter COWARDS. Camps International hide behind the Government policies rather than stepping up and making the right decision to cancel. SHAME ON YOU. Never use this company again there are more honourable companies out there.

1 maggio 2021
Non scritta su invito
Valutata 1 stelle su 5

AVOID

Unethical and greed driven behaviours, with no thought or care of the young people they pretend to care about in glossy marketing material.

Avoid at all costs, crooks.

28 aprile 2021
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Valutata 1 stelle su 5

Avoid this organisation

My daughter was due to travel to Kenya with Camps International but due to the pandemic the school quite rightly cancelled the trip. The school were clearly more concerned for her safety than Camps appeared to be who continued to send us emails regarding preparation for it right up to the last minute. How can a so called philanthropic organisation not see what the school clearly can see? These trips to remote areas in a global pandemic are not safe. Also how can they justify keeping half the costs for themselves in a global pandemic situation? A real philanthropic organisation would issue a full refund and not hide behind contracts and legislation. Let's hope they distribute our retained money to the very people they claim to help. Shame on you Camps International and spend it wisely!

28 aprile 2021
Non scritta su invito
Valutata 1 stelle su 5

Definition of a THIEF ( CAMPS International )

SIMPLY - SCUM . No refund..
Company hiding behind contracts, cannot contact customer service, will progress legal action. No one will answer a call on this number 01425 485 390.
Definition of a THIEF ( CAMPS International )
A thief is a person who steals, especially in secret
Dont respond with your pathetic excuses.

21 aprile 2021
Non scritta su invito
Valutata 1 stelle su 5

Genuinely awful company

Genuinely awful company. They sell the company as ethical, but the truth is, they are not. They have offshore accounts, take your money even when the exped that has been paid for is in a red list country. Even our school have warned us to be very careful about this company. Do not under any circumstances send your child with CI, you have been warned. On the plus side, gold star for their sales team!!!

15 aprile 2021
Non scritta su invito
Valutata 1 stelle su 5

Awful

This business consistently puts profit before safety. Back in 2014 following terrorist attacks in Kenya and Arnewood school fears Camps International insisted travel was safe and would not refund. They are doing exactly the same with COVID however bad the local situation with required quarantine, lack of hospital beds, lockdown and curfew. Do not trust this company with the safety of your child. Can’t even supply an up to date risk analysis but keep demanding money.

5 aprile 2021
Non scritta su invito

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