It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the... Leggi di più
L'azienda ha risposto
Yummy home made meals - recently had my first delivery. Very efficient delivery. Just been reminded by my husband to order another chicken pie for him.
L'azienda ha risposto
Absolutely excellent, every one i tried. Especially loved the fish pie, beef bourginion and Thai green chicken curry, but would be happy to reorder all of them. Delicious. And some were even microwave... Leggi di più
L'azienda ha risposto
Food is great but the containers and particularly the film top are useless and make alot of mess. Even worse when you have to open and stir partway through then try to recover
L'azienda ha risposto
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
2 McNicol Drive, NW107AW, London, Regno Unito
Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
great food to have in the freezer for when you're short on time but want something tasty!
I purchased 2 Lasagne, 2 Grass-Fed Beef Cottage Pies, 1 fish pie and 1 British Chicken, Leek & Bacon Pie recently on the recommendation of the Charlie Bingham Ready Meals (which are lovely). I emailed CB to see if they did online ordering. They don't but they where kind enough to recommend byruby which I thought was brilliant for another company to do that. I gave one of each to my son (who is a chef to try). He has tried the lasagne so far and said it was excellent. So I can't wait to sample them for myself.
Great and easy to use. Reliable. Lovely choices. Clear guidance. Efficient.
Thanks a lot!
The quality of the food is fab, the veg lasagne is the best shop-bought one I have ever tried. I was given gift vouchers for the company and was surprised at the lack of vegetarian options available. What we got was good but I would have liked to see more offerings. Long lead times for delivery were also below the standard I’d expect when paying these prices.

Risposta di byRuby
The most delicious ready meals we've ever had. So full of flavour, plus you can see that the ingredients are real. The prawns in the Thai curry were big and good quality. Such a treat, especially the microwave bundle with meals ready in less than 20 mins
Fantastic food and speedy delivery.
Miss read the instructions and didn't give myself sufficient time to cook a meal. I put it in the microwave to set it off and it was still delicious.
Delicious fish pie, the packaging & care taken to get the product to the customer is second to none, will definitely use ByRuby again.
Over a week and a half late. I received a call to apologise and when I asked if we’d get some recompense for this - eg a discount on next purchase - was told they’d get back to me.
They certainly did - my experience resolving this was more than satisfactory.
The food is great. It’s just my mum, who is elderly and needs care, so requires a regular supply of ready meals. And they need to arrive in a timely fashion (which they have so far except that one time).
It was seemingly a one off.
And my mum’s carer’s love heating them for her - simply and quickly.
And (don’t tell my brother and sister this) I love to eat what she can’t finish myself. Yum.
Thanks again to Milly and her team for fixing this.

Risposta di byRuby
I won a byRuby voucher in a raffle and hadn’t heard of them before. I ordered coq au vin, beef bourginon and fish pie which were all absolutely fantastic! Delivery and packaging were spot on and so easy to cook at home. I will definitely be ordering again!
I bought meals as a gift for a new mother and have been informed the meals are delicious. I did have an issue with delivery which was delayed twice but I was kept well informed and part of the gift message was missing but on providing direct feedback regarding this I received a very quick response.

Risposta di byRuby
I loved how easy it was to order meals for my sister (lives in the UK) after she had her baby. It was a great way for me to take care of her from the US. And she loves the meals!
Tasty meals. Sent to my Grandma so she feeds herself properly. She likes them very much. Only thing is they are a bit pricey to eat regularly.
Beef burgeoning awful
1 piece of carrot
3 small pieces of beef! (I hope) terrible
Cost £7
Probably cost 50p to make
Don’t bother
Not even a meal for 1
Awful
Embarrassing! You need some quality control!!! 🤬🤮🤮

Risposta di byRuby
Fabulous food, as always. Never had a bad meal and not found another frozen meals business that comes anywhere near the standard of By Ruby
The meals are really excellent quality. The best ready-prepared meals I have ever had.
They have a number of great options for bundles if you want to buy/gift multiple meals.
The website is very easy to navigate.
It makes a perfect gift for new parents to save time in those early hectic weeks (speaking as someone who has received a byRuby package and bought them for others).
Always my go to and SO good to have in freezer when the flu hit!
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.