It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Yummy home made meals - recently had my first delivery. Very efficient delivery. Just been reminded by my husband to order another chicken pie for him.
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Absolutely excellent, every one i tried. Especially loved the fish pie, beef bourginion and Thai green chicken curry, but would be happy to reorder all of them. Delicious. And some were even microwave... Leggi di più
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Food is great but the containers and particularly the film top are useless and make alot of mess. Even worse when you have to open and stir partway through then try to recover
L'azienda ha risposto
Dettagli dell'azienda
- Produttore di surgelati
- Produzione di alimenti
- Produttore di alimenti
- Fornitore di prodotti alimentari
- Negozio di surgelati
- Consegna di pasti a domicilio
Scritti dall'azienda
Handmade food that's ready when you are, that's what ByRuby is all about! Our delicious dishes are made by hand by Ruby and our small team of chefs. We use great ingredients: British chicken, grass fed British beef and sustainably sourced fish. No hidden nasties, ingredients that a good home cook would have in their cupboard. We prepare our meals fresh, then fast freeze them to lock in all the goodness and and flavour.
Informazioni di contatto
2 McNicol Drive, NW107AW, London, Regno Unito
- feedback@byruby.co.uk
- byruby.co.uk
4,6
Eccellente
1949 recensioni
Ha risposto al 90% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
They are lovely meals and l will…
They are lovely meals and l will ordermore in near future
14 aprile 2026
Courier did not delivered to my…
Courier did not delivered to my address.Had to go and find them, why they just don’t use what 3 words I do not know.Not happy! Ken Knight.
15 aprile 2026
Risposta di byRuby
Hello Ken,
Thank you for your review and I'm sorry to hear that DPD did not deliver to the correct address. I would love to hear what you thought of the food. Please do let us know.
With all best wishes,
Milly
The meals are delicious
The meals are delicious! Very well packaged. Definitely worth the price asked.
21 aprile 2026
Very nice food but quite expensive and…
Very nice food but quite expensive and long time to cook
2 maggio 2026
Non scritta su invito
Risposta di byRuby
Hello Sandra,
Delighted that you enjoyed the food. Our prices reflect the quality of the ingredients we use in our dishes and the handmade quality. If you need any further information, please let me know.
Best,
Milly
Chicken tikka
I was very disappointed to discover there was no rice with my chicken ticket. Not really a meal without the rice. Chicken and sauce very nice.
16 aprile 2026
Risposta di byRuby
Hello Sarah,
Many thanks for your feedback. We do not provide the sides with our dishes because we find most people prefer to choose something themselves to go alongside. I appreciate your feedback though, this is really useful.
All the best,
Milly
Risposta di byRuby
So pleased you enjoyed the food Elizabeth!
Yummy home made meals
Yummy home made meals - recently had my first delivery. Very efficient delivery. Just been reminded by my husband to order another chicken pie for him.
8 aprile 2026
Risposta di byRuby
This is wonderful to hear, thank you so much for letting me know.
Delighted you have enjoyed the food.
Milly
Risposta di byRuby
Hurrah! So pleased Michael!¬
Good product & delivery
8 aprile 2026
Risposta di byRuby
Hello Mr Wigan, I'm delighted you've enjoyed everything.
All the best,
Milly
Risposta di byRuby
Hello Margaret,
Very sorry to hear that you didn't enjoy the food. I hope you might try us again in the future!
Milly
Food is great but .....
Food is great but the containers and particularly the film top are useless and make alot of mess. Even worse when you have to open and stir partway through then try to recover
7 aprile 2026
Risposta di byRuby
Hello Christina,
I am most grateful for your feedback, thank you very much. We use a fully welded film as when we tested using peelable films, they peeled away too easily and we got lots of complaints. There is always lots of progress in packaging and we continue to try our best to make the best choices. Delighted you have enjoyed the food all the same.
Milly
These meals are of resturant qaulity
These meals are of resturant qaulity, and are the best my wife and i have tried. The delivery and order are second to none. We will be ordering for a long time to come.
31 marzo 2026
Risposta di byRuby
How lovely to hear, thank you so much for the great review Brian!
Best ever ready meals
Absolutely excellent, every one i tried. Especially loved the fish pie, beef bourginion and Thai green chicken curry, but would be happy to reorder all of them. Delicious. And some were even microwaveable.
25 marzo 2026
Risposta di byRuby
Thank you so much Bee, this is wonderful to hear. Delighted that you have enjoyed the food
Quick delivery of very good food
Order csme very well packed very quickly. The meals eaten so far were very good.
31 marzo 2026
Risposta di byRuby
Hello Beryl,
Many thanks for your glowing review, it is much appreciated and I'm delighted that you have enjoyed everything.
I look forward to you tasting more
Milly
Risposta di byRuby
What a lovely review, thank you so much Pauline!
Risposta di byRuby
Hello Carol,
Thank you for the lovely review, this is great to hear and I'm delighted that you have enjoyed the food so far.
Milly
Risposta di byRuby
Sorry to hear you didn't enjoy the food David, I hope you will try us again sometime!
good cooking needs to include innovation.
It is not sensible to repeat reviews of the same dishes and service every month, unless there is a sudden exception. Ruby's frozen meals are until now always of the same consistent quality amongst the top four national uk suppliers. Their best dishes are the Coque au vin, whilst the pastry of the Chicken, leek and bacon pie is simply unbeatable, as is the whole dish. However I wish they would occasionally extend their range - if only by experimenting with an extra different dish each month
31 marzo 2026
Risposta di byRuby
Thank you Edward, we are working on innovation and should have some new recipes in the coming months. As I have previously mentioned, it is most important to us that we can maintain the quality and consistency above numerous recipes. I am most grateful for your regular custom!
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