I have always had a positive experience with Bylt. If it’s an online return/exchange, an in-store interaction with employees, or just chatting with support, they always make me feel appreciated. Their... Leggi di più
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Quit an unusual experience. Ordered a pair of pants..tried them on and they were too big on me. Filled out an exchange form as I loved the pant and wanted to purchase another. Company replaced with sa... Leggi di più
The quality of the Bylt pants I’ve purchased is excellent! Super comfortable, and high quality. I had a question about how to buy 2 more pairs of the same pants that I like so much, because it a... Leggi di più
If I could give this company 0 stars I would. Be very careful about what you order if you choose to shop with BYLT Basics. I ordered 3 shirts and 3 shorts. Delivery was quick (one week). However,... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Men's Basics are evolving. BYLT Underwear and BYLT Shirts. Get BYLT's new line of Men's Premium Basics online at a fair price. BYLT™ - Confidence starts here™
Informazioni di contatto
650 E Dyer Rd, 92705, Santa Ana, Stati Uniti
- support@byltbasics.com
- byltbasics.com
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Le persone hanno visualizzato anche
I purchased two pair of Everyday Pants…
I purchased two pair of Everyday Pants 2.0 in the long length. Those were too long, so I exchanged both for the regular length. Those fit very well but after washing (according to the care instructions), they shrunk. I was miffed but didn't follow-up until after 30 days (because I didn't wear or wash them prior to then). I fumed for a bit but decided to let them know that the product didn't perform as stated, expecting only a "thank you for letting us know" response.
to my surprise, and delight, the agent, Merci, offered an exchange or store credit! That made me happy and put Bylt on my good company list :)
Great clothes and customer service.
Bought a pair of Bylt everyday pants and now have 6 pairs. The Mens flex briefs are the best I have tried. Customer service responded to my emails immediately and made sure I was satisfied.
Big BYLT Guy
Huge fan of BYLT, pretty much the only place I consistently shop for all my clothes. Customer service is top notch and they constantly have deals. Highly recommend to any beefier guys as well, clothes fit perfect and material is great for warm weather.
Style Backed by Exceptional Service
I’ve been ordering from them for a couple of years now and always have a great experience. Recently there was a mix-up with one of my orders, but their customer service team jumped in right away and made everything easy to resolve. They were quick, helpful, and really pleasant to deal with. That kind of service keeps me coming back!
Excellent service and courtesy galore…
Excellent service and courtesy galore everyone seems very customer oriented
Terry was terrific in reaching out to…
Terry was terrific in reaching out to me quickly to answer my question. The clothes have always felt high quality. I highly recommend Bylt!
Ordered a shirt that did not arrive in…
Ordered a shirt that did not arrive in my mailbox. Contacted bylt customer service and they immediately returned an email saying they were looking in to it. I’m hoping they send me a new shirt asap I was hoping to wear it at a wedding I’m going to next week in Cancun, Mexico. Fingers crossed 🤞
Customer service
Communication was smooth and easy with customer service, I am very satisfied!
Great Quality clothing
Great Quality clothing , great customer service. Fair prices
The shorts did not fit as expected but stellar customer service.
The shorts did not fit as expected. When I mentioned this to the company they were very proactive in their responses and extremely helpful in finding a solution. More so than other companies might have been. A nice surprise. Thank you!
10 out of 10
10 out of 10! She was super quick to respond. It wasn't just an "autoreply" but an actual human response that references the actual issue. She was also able to apply the "WELCOME20" discount without requiring me to take extra steps. It was easy and Jan made it super quick.
Leon helped
Leon helped make a return & exchange simple and expedient.
Happy Returns and Exchanges
You guys are great both women and men’s clothes. I had to exchange some stuff and it went very smoothly.
I had several locations where I could have the items shipped from. One of the exchanges wasn’t available in the exchange portal but it was on the website. I was confused to why that was and it was explained to me so I took the store credit to repurchase what I wanted. Right after I made the shipment at UPS I got an email with the credit! Before I left the parking lot. Made the new purchase went I got home online. BYLT not only has nice clothes but also great customer service.
Trying to reach customer service over…
Trying to reach customer service over wrong order noticed right after payment . No response and now they are shipping wrong order ….. making it a difficult process rather then responding before order shipped . Wrote minutes after order was received 2 days later shipping was ready now I have to return item . Not impressed with customer service
BYLT offers a wide range of great…
BYLT offers a wide range of great products, from shoes to shirts. As a loyal customer, I highly recommend it to my family and friends.
Took a bit to find
Took a bit to find, but once I did customer service was awesome. They got right on my issue and made everything good. Thank you!
The team was very helpful took care of…
The team was very helpful took care of the situation in a timely manner don’t know what happened but everything is taken care of. Thank you
Carol in customer service is the bomb
Carol in customer service is the bomb! Helped me out and I appreciate the speed and quick responses.
Great customer service
Mercy was so helpful! I got a quick response which addressed my needs and concerns!
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