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Valutata 2 stelle su 5

I love the food here, but the staff is incredibly rude. I've caught them talking crap and laughing about me behind the counter on multiple occasions. The first time was when I politely asked a serve... Leggi di più

Valutata 1 stelle su 5

Paid £10 for salmon teriyaki and only got maybe 3 tiny pieces of salmon in the main dish and a very tiny portion. Most of the dish was actually made up of Salmon skin, not salmon! Absolutely g... Leggi di più

Valutata 1 stelle su 5

Kokoro in Guildford Friary is not worth to visit, portions are very small in protein compare to other stores and on my last visit even the Katsu miso soup was taste less. However, Kokoro in Guildford... Leggi di più

Valutata 5 stelle su 5

Saturday,was a very rainy day.Took advantage of being sheltered at the Arndale centre in Manchester and came across kokoro as an opportunity to devour a first class sweet and sour meal dished up in a... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

Fashion and clothing inspired by Asian culture and style.


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

73 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,9

Tutte le recensioni

(73)

6 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

High quality clothing

High quality clothing, and I like that you left all reviews up on your ratings page. The clothes are great and the price is definitely worth the quality. Delivery is rather slow, but this is some what understandable as it's shipping from china/Japan to america.

9 novembre 2021
Logo di Kokoro

Risposta di Kokoro

Thank you so much for your review Noah! We appreciate it!

Valutata 5 stelle su 5

Great Customer Service

The customer service from Kokoro was brilliant, they went above and beyond to help me out with a freight issue, extremely professional. The item ordered was also very high quality, very impressed.

6 novembre 2021
Non scritta su invito
Logo di Kokoro

Risposta di Kokoro

Hi 'chickens'! Thank you so much for your review, we appreciate it! Glad we could help you get your items.

Valutata 3 stelle su 5

I ordered 2 pairs of pants the pants…

I ordered 2 pairs of pants the pants are good it’s just both times they gave me no tracking for the packages

2 novembre 2021
Logo di Kokoro

Risposta di Kokoro

Hello PJ! I looked up your order, and it shows that a shipping confirmation with tracking information was sent to you on October 6, 2021 at 3:54 PM PST. Sometimes these e-mail will go to a SPAM/Promotions/Updates folder. In addition, you can also go through your order confirmation e-mail via the "View Your Order" link to see the tracking information. A member of our team will follow up with you. Thank you!

Valutata 2 stelle su 5

Not as advertised

1 novembre 2021
Logo di Kokoro

Risposta di Kokoro

Hello Riri, thank you for your feedback. A member of our team has reached out to see if there is anything we can do for you.

Valutata 5 stelle su 5

amazing customer support!

Had a problem with the size of the pants I ordered and Mayako at customer support was able to fix it and let me know really quick.

26 ottobre 2021
Non scritta su invito
Logo di Kokoro

Risposta di Kokoro

Thank you so much for your review Kai!

Valutata 1 stelle su 5

Poor quality stuff that can be bought…

Poor quality stuff that can be bought on AliExpress and then marked up a bunch

8 ottobre 2021
Logo di Kokoro

Risposta di Kokoro

Hi Tim, Thanks so much for taking the time to give us your feedback. A member of our team has reached out to see if there is anything we can do to make your experience better. Have a wonderful weekend.

Valutata 5 stelle su 5

The pants and sweater I ordered were…

The pants and sweater I ordered were absolutely awesome!! The t-shirt was 3XLX and fit like a US medium which kinda sucks but is all good, because it fits my fiance! Will defiently be ordering more from Kororo!!

8 ottobre 2021
Logo di Kokoro

Risposta di Kokoro

Thank you so much for your review Brandon!

Valutata 5 stelle su 5

Amazing clothing at an affordable price.

Amazing customer service. Clothing is very comfortable and fits to size. Shipping is fast -- but sometimes may be delayed due to international shipping and busy schedule from post office. Definitely a trustworthy brand that provides quality and a reasonable price!

6 ottobre 2021
Non scritta su invito
Logo di Kokoro

Risposta di Kokoro

Thank you so much for your review Ricky!

Valutata 4 stelle su 5

We had an issue with our goods…

We had an issue with our goods delivery, company dealt with it and sorted out

24 settembre 2021
Non scritta su invito
Logo di Kokoro

Risposta di Kokoro

Hi Kal, glad we could resolve the situation positively. We appreciate your understanding and your review!

Valutata 5 stelle su 5

Shopping here was a great experience

Shopping here was a great experience! The clothes were great material and the clothes were definitely a big confidence booster. Thanks Kokoro!

9 settembre 2021
Non scritta su invito
Logo di Kokoro

Risposta di Kokoro

Thank you so much for your review KJ! We really appreciate it, and glad you like your items!

Valutata 2 stelle su 5

It was okay but not good

It was okay but not good, plus found the same stuff for way cheaper and better quality

7 settembre 2021
Logo di Kokoro

Risposta di Kokoro

Hi Kasity! Thank you for taking the time to post a review. I understand your frustration in that you found similar products for a lower price. We sent you an e-mail to follow up. There definitely are other companies that sell similar or same products from similar or the same suppliers. We are always looking to improve, so we appreciate the feedback.

Valutata 5 stelle su 5

Overall great experience

Great selection of clothes that you normally can't find anywhere else. The website and the check-out process were easy to navigate. I received the item in perfect condition. Customer service is #1.

13 agosto 2021
Logo di Kokoro

Risposta di Kokoro

Thank you so much for your review Ali!

Valutata 4 stelle su 5

Ok product, long shipping time

The product is good, the materials are ok. The print is good quality. I wish the material was more breathable, since is a more summer-y piece, but it has a bit of a "thigh nylon" quality to it that seems durable but not great for warm days.

The shipping, however, is very long time, it took about a month to arrive.

3 agosto 2021
Logo di Kokoro

Risposta di Kokoro

Thanks for your review Oscar! I tracked your order and see that you placed your order on July 5th, and it arrived on July 21st (2 weeks & 2 days) to Germany from Asia. We are always looking to improve, so we will take this feedback into consideration. We are a small family run business, so we do not have access to some of the larger shipping services. Thanks for your understanding. We appreciate your business!

Valutata 5 stelle su 5

I really love the cut of the shirt

I really love the cut of the shirt. the torso and shoulders fit great but the arms are tight. I would love the same shirt but with an extra inch or more to widen the arms.

31 luglio 2021
Logo di Kokoro

Risposta di Kokoro

Thank you so much for your review and feedback Craig!

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