buttercloth.com Recensioni 

41
•
TrustScore 3 su 5

3,2

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Valutata 1 stelle su 5

Horrible experience… Used size chart on site (XL) and shirts were much too big. Return options not included and not fault of customer when referencing their sizing chart. Emailed their support twi... Leggi di più

Valutata 5 stelle su 5

Hands down these are the most comfortable shirts on the planet. Get them while you can as supplies only last for what can be a short time on some of the items, but rest assured the customer service te... Leggi di più

Valutata 5 stelle su 5

Buttercloth is a phenomenal company with a great product and world class customer service. As a business professional their shirts are perfect for the office or a night out. The fabric, as the company... Leggi di più

Valutata 1 stelle su 5

Ordered on 20th November. Contacted them multiple times. Still no delivery on 9th December. Apps it is arrived in Maersk network and they can’t give me a delivery date. Terrible service and no up... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

41 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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3,2

Tutte le recensioni

(41)

3 recensioni negli ultimi 12 mesi

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Valutata 1 stelle su 5

Horrible experience…

Horrible experience…
Used size chart on site (XL) and shirts were much too big.
Return options not included and not fault of customer when referencing their sizing chart.
Emailed their support twice and there was no reply.
Do not purchase with Buttercloth. No service, no response, and sizing inaccuarte!

20 ottobre 2026
Non scritta su invito
Valutata 2 stelle su 5

I have tried several other brands of…

I have tried several other brands of boxer briefs and would place these on the bottom of the list. Legs ride and will not stay in place. Always adjusting
Their long sleeve shirts, I really like. Too bad the boxer briefs do not match their quality.

29 aprile 2026
Non scritta su invito
Valutata 2 stelle su 5

Necklines on the new tees are a choker!!

Have bought Butter tees for years. I am so disappointed with my latest purchases this month. The rat tee and basic tee’s necklines are really high and tight . It feels like I’m being choked. Looks as though the manufacturer has not cut out the neckline in the right place. It’s up way too high! I’m so upset I have to return them cause they are choking me! Butter- have you change your basic pattern or do you have a different manufacturer? Help . So disappointed :(

14 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

I was excited to get a shirt for my…

I was excited to get a shirt for my husband for Fathers Day. It arrived in time, it felt and looked great. However, even though I followed the size chart to a T the shirt was too small. When I measured the shirt it did not match the size chart Since I am in Canada, returns and exchanges are not free. I have to pay about $50 to return it and I am afraid to order the next size up because the size chart is not accurate and if it is too small also I will be out another $50 to send it back. The customer service was awful. I had to call twice and e mail 3 times to get a shipping label (which I have to pay for) to send it back. Canadian customers beware!

17 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Outstanding customer service

Outstanding customer service. Shop with confidence. As a first time shopper, I was impressed with the excellent quality of the clothing. But I was more impressed with the customer service. Fantastic experience.

14 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing staff

Amazing staff, great quality clothing. This is why I only buy my shirts from them. Despite ordering a final sale item which was completely my fault, they agreed on exchanging the item.

21 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent shirts, excellent service, excellent brand

The shirts are some of the best feeling shirts I’ve ever owned. I had an issue come up and the customer service was fantastic. I was actually having their replies via email get filtered and Holly from customer support went out of her way to call me directly and went above and beyond to take care of me. For me buying clothes online is a very transactional experience but getting to connect with this company makes me feel even stronger about not only the quality of the product but the brand as a whole. Class A experience from Holly and customer support. Once you try on the first shirt you will immediately know the difference.

26 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Exceptional customer service

I had an issue that came up after placing my order, so I reached out to customer service, expecting a delayed response. I was pleasantly surprised when they responded almost immediately, Genuine empathy, and resolved the issue on the spot. The level of service was truly exceptional. I’m so grateful, especially since my partner loves Buttercloth. This has definitely made us customers!

13 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing shirts, better customer service.

The shirts are exactly as advertised. Flexible, breathable, looks great and has zero wrinkles. I'm a big fan and have already purchased four out of the collection. Additionally, their customer service is incredibly helpful and fast.

10 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Fast, amazing customer service!

I accidently ordered wrong size shirt! E-mailed customer service to edit my order before it shipped. They responded fast, and quickly fixed my mistake with no issues!

Quality of shirts is also amazing! & Will make a perfect gift!

6 febbraio 2025
Non scritta su invito
Valutata 1 stelle su 5

Poor return policies for Canada. Shirts fit very small and tight

Buttercloth shirts are way too small compared to all my other dress shirts of same size. To return / exchange the shirt they make you use their shipper and they will deduct $36 off my refund to return the shirt. I would have exchanged it if their return process were more customer friendly.

The shirt is very expensive as it is and you cannot buy it risk free if you live in canada as of today. Due to my bad experience, I’ll never try this company or shirt again unfortunately. I was not happy with the customer service or product sizing. I also have other shirts of similar feel that fit better.

28 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Extremely happy customer here

Not only do I absolutely love their product, but the team at Buttercloth is also amazing. They respond promptly, are extremely professional, and are incredibly understanding. They helped me with all my questions, and their exceptional customer service alone makes me want to purchase more from them. Thank you, Buttercloth—you guys rock!

22 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

vip coupon code for 15% not working

I was texted a vip coupon code for 15% off my next order. I wanted to order 5 total shirts, all brand new, none of them were discounted and the coupon code did not work. I emailed support and then said the coupon has expired. Which was weird because I tried using the coupon code less than 24 hours after I received it. But the support offered to refund 15% of the order back to my card if I placed the order as is. They were very helpful and I appreciated it a lot

6 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. I wrote an email detailing a complicated return and reordering issue and they wrote right back and resolved it in the next email. That kind of service is an invitation to keep shopping at Buttercloth.

30 dicembre 2024
Non scritta su invito

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