butter i used for years never missed a payment. now they closed my acount and offers me £115 compensation out of the blue for no reason? i never asked for it i just got an email stating they owed it... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Firstly always great customer service, great app and love shopping via butter. Recently spoke with William by phone and not only was he able to assist me right away, but he even remembered helping me... Leggi di più
L'azienda ha risposto
all we keep being told is they are having issues with the app providers publishing the latest app on their app stores. Well, how does explain the chrome "butter anywhere extension" not working, I th... Leggi di più
I first used Butter for a flight for 2 to Jamaica! Was soo easy and simple to book! Absolutely no issues and made it affordable to pay for a dream holiday for me and my partner. Since I have used Butt... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Instantly spread the cost of any transaction from any retailer over 2-10 monthly or bi-weekly instalments.
Informazioni di contatto
1 St Katharine's Way, E1W 1UN, London, Regno Unito
- 020 8050 3459
- support@butter.co.uk
- butter.co.uk
3,9
Molto buono
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Easy to use and transparent
14 settembre 2021
Risposta di Butter.co.uk
Morning Efraim,
Thank you for taking the time to leave a positive review of Butter! It really means a lot to us.
Please don’t hesitate to get in touch if there's anything we can do.
Team Butter 💜
Great never had any problems
12 settembre 2021
Risposta di Butter.co.uk
Hello,
Thank you so much for taking the time to leave such a positive review of Butter! It really means a lot to us.
Please don’t hesitate to get back in touch if there's anything else we can do.
Team Butter 💜
Good all round just could do with…
Good all round just could do with better interest fees but brilliant with the long instalment plans
11 settembre 2021
Risposta di Butter.co.uk
Hello,
Thank you for taking the time to leave such a positive review and feedback of Butter!
Please don’t hesitate to get back in touch if there's anything else we can do.
Team Butter 💜
William was a great star
So I had holiday booked to go Lisbon unfortunately due to 2 of my friends testing positive I decided to postpone. William was very helpful and he spoke to hotels and see if we can change dates and some even refunded. He even went out of the way to call me to keep me updated and also offered me advice on how to purchase a flight for a friend under my account which i thought I could not. Great company with great customer services go beyond what is expected.
8 settembre 2021
Non scritta su invito
Hannah was exceptionally friendly and…
Hannah was exceptionally friendly and helpful! She resolved my issue very promptly. I was very pleased with my customer service and anytime I have an issue I will ask to speak to her again. Thank you Hannah! :)
7 settembre 2021
Non scritta su invito
Simple and awesome!
7 settembre 2021
Quick and easy to use
7 settembre 2021
Fantastic service as always
Fantastic service as always. Not the first time that I’ve spoken with William who has always been super helpful and resolved my refund query immediately.
7 settembre 2021
Non scritta su invito
I have a problem with the payment plan…
I have a problem with the payment plan for Amazon. I call butter customers service and William was so helpful, he stays on the phone with me during all transaction
Thank you William for the amazing customer's service
6 settembre 2021
Non scritta su invito
Very good
Very good , really helped me giving my daughter the baby shower she deserves as her last one didn’t happen as baby came way to early .
So easy to use and get started .
5 settembre 2021
Purchased an item from a website but…
Purchased an item from a website but through Butter. Website turned out to be a fake and I was worried I was out of pocket. However, with Butter's amazing customer service I was able to get the money back which I am incredibly grateful for. Keiran was great and explained things very thoroughly. He was very understanding and sympathetic unlike other companies I have dealt with. Butters customer service team are one of the best I've had the experience of using and realy value each customer as an individual.
3 settembre 2021
Non scritta su invito
Lots of choices and easy to work with
3 settembre 2021
Prompt service
29 agosto 2021
Good service
27 agosto 2021
Great 👍 happy 😃
27 agosto 2021
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