What an awful site. I’ve never had this much trouble trying to withdraw my winnings. Sent countless documents still not good enough now they want me to send a picture of myself holding my passport bec... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have signed up to other sites and deleted my account due to shocking customer service but butlers staff are a pleasure to speak to. I had an issue today and Denisa M sorted it straight out. Thankyou... Leggi di più
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Alina p. Was brilliant a shining star. In your operations of your site, very straightforward information. And I am very pleased, thank you very much. David mills
L'azienda ha risposto
Maxi M was spot on! Great help, understood the problem and guided me (in my own error to be fair) to sort the issue. Always helpfull!
L'azienda ha risposto
Dettagli dell'azienda
Butlers Bingo
Scritti dall'azienda
- Butlers Bingo brings you fun online bingo and casino games straight to you in the comfort of your own home. With 90 Ball Bingo, 75 Ball Bingo and more, plus over 300 games, there’s something for everyone!
- Our response to the current situation
- At Butlers Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@butlersbingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Informazioni di contatto
Regno Unito
- support@butlersbingo.com
- butlersbingo.com
3,9
Molto buono
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Worst RTP I have experienced
No.bonus on any game played from around £900 deposited.
Never have i had such a poor return on any website, I csnt see how i can sit at max bonus and it not come in for about £500 worth of spins. I get it's a gamble but something seems off. I note other similar reviews too.
I'd avoid this site personally.
27 dicembre 2024
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Risposta di Butlers Bingo
Hi Sam,
Thank you for your feedback. We’re sorry to hear about your experience. We understand how frustrating it can be when luck isn’t on your side. Please know our games are licensed and use certified RNGs to ensure fairness. If you’d like, reach out to our support team to review your gameplay and address any concerns.
We appreciate you sharing your thoughts.
Best,
Butlers Bingo
TERESA was a great help and very…
TERESA was a great help and very friendly. Great site to use
24 dicembre 2024
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Risposta di Butlers Bingo
Hi Adam,
Thank you for your kind words! We're so glad to hear that Teresa was able to assist you. We appreciate your feedback and are happy you had a great experience with our site!
Regards,
The Butlers Bingo Team
Very helpful and quick response
Very helpful and quick response
23 dicembre 2024
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Risposta di Butlers Bingo
Hi Deb,
Thank you for your feedback! We're so glad to hear you had a positive experience. We appreciate your kind words and are always here to help!
Regards,
The Butlers Bingo Team
Butlers bingo raluca…
Raluca was very helpful and informative.my queries were sorted out in a few minutes
21 dicembre 2024
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Risposta di Butlers Bingo
Hi Laura,
Thank you for your lovely feedback! We're thrilled to hear that Raluca was able to assist you so quickly and effectively. We appreciate your kind words!
Regards,
The Butlers Bingo Team
issues to log in to an old account
i had an issue with logging in to my old account and went on chat with Savannah. he was great and solved the issue effectively and very quick. the service was brilliant and Savannah is a top guy and needs credit.
10 dicembre 2024
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Risposta di Butlers Bingo
Hi Steve,
Thank you for the lovely review! We're so glad Savannah could help you out quickly and effectively. We'll make sure to pass on your kind words—he’ll be thrilled! 😊 If you need anything else, don’t hesitate to reach out.
Best regards,
Butlers Bingo
I wish I could put 0 stars
I wish I could put 0 stars. This is a scam site and so are their sister sites. Never been on a site where it takes so long to get a bonus. They claim on big bass it’s 90% plus pay out but that is a load of rubbish as you can’t put £100s on one game and no bonus or if it does give a bonus its pays less than 2% back. This site needs to be investigated and I will be contacting the gambling commission because it is a load of rubbish. I even got my partner to see how much it took off her and again £100s of pounds with less than a 2% payout. All your sites need to be closed down for good you are robbing people. It’s not gambling when it’s not fair one bit. Even casinos are more fairer and they are the worse odds. Oh well lesson learned good luck to your robbing sites
7 dicembre 2024
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Risposta di Butlers Bingo
Hi Scott,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We’d like to assure you that all our games and payouts are independently tested to ensure fairness and compliance with regulations. However, we understand your frustration, and we’d be happy to look into your account and gameplay further.
We have reached out through TrustPilot to request account details and look into this for you. Your feedback is important to us, and we’re here to help.
Best regards,
Butlers Bingo
James was very quick and efficient to…
James was very quick and efficient to answer my questions & get me back to playing & enjoying myself. Well done James x
1 dicembre 2024
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Risposta di Butlers Bingo
Hi Wendy,
Thank you for your kind words! We're so happy to hear James was able to assist you quickly and get you back to enjoying yourself. We'll be sure to pass along your praise to him. Well done, James! 😊
Regards,
The Butlers Bingo Team
Always fun and excellent customer…
Always fun and excellent customer service
28 novembre 2024
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Risposta di Butlers Bingo
Hi Debie,
Thank you for your wonderful feedback! We're so glad you're enjoying your experience with us. Our team is always here to provide excellent service, and we look forward to continuing to bring you fun and support! 😊
Regards,
The Butlers Bingo Team
Been playing the slots for a while now
Been playing the slots for a while now, only ever had max £35 bonus on £1 spins. Been playing a WWE game, deposited £200 over the past 2 days, and didn't hit 1 bonus. I wanted to close my account, but was sat on the chat for a while, with no one coming online. So took a 6 week break, and will try and close when my 6 weeks is over.
26 novembre 2024
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Risposta di Butlers Bingo
Hi Michael,
Thank you for sharing your feedback. We're sorry to hear about your experience and any frustration it may have caused. While game outcomes are determined by chance, we understand how important it is to feel supported. We're also sorry about the delay you experienced in chat—this isn’t the level of service we aim to provide. If you need help with account closure or anything else, please don’t hesitate to reach out again. Take care, and we wish you all the best!
Kind regards,
Butlers Bingo
Yesterday I won Some money I was paid…
Yesterday I won Some money I was paid out straight away just to say thank you. I enjoy my🥰💐🙏😇 games.
17 novembre 2024
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Risposta di Butlers Bingo
Hi Jean,
Thank you for your kind words! We're so happy to hear you enjoyed your games and that your payout was quick. Wishing you continued fun and luck! 😊
Regards,
The Butlers Bingo Team
Butlers bingo worst site out there
Butlers bingo. I had been with them but left again. Playing a game roses and joker I'm not kidding. Thousands of spins got to the maximum but no payout it just sat there for weeks I'm playing stupidity and nothing. When butlers give you "Free spins";) you may win a little. I have never in my life seen a worse came with no RTP absolutely disgusting. I'm still waiting on someone to contact me. Seems it's escalated thts will be either like waiting on roses and joker to pay out or he'll freeze over which will come first who knows. Ppl keep away from this site they take your money the offer are quite ridiculous 100 spins got me £1:54 like really then you are wagered on tht. This is a corrupt site. Should of listened to the reviews. Slot temple if you want a chance of a win Definitely not Butlers bingo
17 novembre 2024
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Risposta di Butlers Bingo
Hi Kathy,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your frustration. Please rest assured that we take your concerns seriously, and we’ve reached out to you privately to discuss this further and assist you.
Kind regards,
The Butlers Bingo Team
Did not know you lost bonus if your…
Did not know you lost bonus if your withdraw relucta helped out alot much appreciated absolutely brilliant
15 novembre 2024
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Risposta di Butlers Bingo
Hi Kerry,
Thank you for your feedback! We're glad Raluca could assist you and make things clearer. We truly appreciate your kind words and are always here to help!
Regards,
The Butlers Bingo Team
JACKPOT
Thank you so much to the team at Butlers, especially Raluca who helped me today verify my ID x I was lucky enough to win a Jackpot on Friday such a great little bingo site, highly recommended
4 novembre 2024
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Risposta di Butlers Bingo
Hi Susan,
Wow!! Congratulations on your Jackpot win! 🎉 We're so glad Raluca could assist you with your ID verification. Thank you for your kind words and recommendation – we truly appreciate it! 😊
Best Regards,
Butlers Bingo Team,
Online chat hosts have been very helpful
31 ottobre 2024
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Risposta di Butlers Bingo
Hi Michelle,
Thank you for your kind words! We're so glad to hear our online chat hosts have been helpful. If you need anything else, don't hesitate to reach out! 😊
Regards,
The Butlers Bingo Team
What is happening I have been playing…
What is happening I have been playing butlers bingo and sister sites for a few years and have been happy but last week and this week it's just eating every 10 pound I'm winning nothing I have asked someone to look at my account but everything seems to be fine have you been taken over by another company?? I'm literally confused as to what has happened
30 ottobre 2024
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Risposta di Butlers Bingo
Hi there! Thanks for reaching out, and we’re sorry to hear about your recent experience. Rest assured, we’re still the same team committed to giving you a great time. We’ve just sent you a message on Trustpilot to gather a few details so we can look into your account more closely. Thanks for your patience, and we’ll get this sorted together!
Regards,
Butlers Bingo
This site literally scamming your money…
This site literally scamming your money every day the same thing you have to keep depositing to get ridiculous prices . Such sites with such low Rng should be banned they just destroying the games
29 ottobre 2024
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Risposta di Butlers Bingo
Hi,
We’re sorry to hear that you’re feeling frustrated with your experience. Our goal is to provide a fair and enjoyable gaming environment, and we appreciate feedback that helps us improve. If there’s anything specific you’d like us to look into or explain about how our games work, please reach out to our support team.
Thanks for sharing your thoughts,
Butlers Bingo
Don't waste your money on this scam…
Don't waste your money on this scam taking site. Its a money wasting , scammers site
26 ottobre 2024
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Risposta di Butlers Bingo
Hi Julie,
We're sorry to hear you feel this way, and we’d appreciate the chance to address any issues you've experienced. Our goal is to provide a fair and enjoyable experience for all players, and we take feedback like yours seriously. We have reached out directly to help clarify any concerns and assist in any way we can. Thank you for sharing your thoughts.
Best,
Butlers Bingo
Paul was very helpful
Paul was very helpful. Quick to respond. He had my query resolved in no time.
23 ottobre 2024
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Risposta di Butlers Bingo
Hi there,
Thank you for sharing your experience! We're glad Paul could resolve your query quickly and efficiently. We appreciate your feedback! 😊
Regards,
The Butlers Bingo Team
Patrick was most helpful
Patrick was most helpful. Polite, friendly and throughly efficient. Thank you 🙏🏻
21 ottobre 2024
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Risposta di Butlers Bingo
Hi Emma,
Thank you for your lovely feedback! We're so happy to hear Patrick provided such helpful and friendly service. We’ll be sure to pass along your kind words! 🙏🏻😊
Best Regards,
The Butlers Bingo Team
Omg this site gets so much worse forget…
Omg this site gets so much worse forget even playing lucky twins how about unlucky twins big time you have no chance on that game since the stake as dropped to 45 pence and since when do you have to deposit 20pound now for 75free spins what a load of garbage
18 ottobre 2024
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Risposta di Butlers Bingo
Hi Suzie,
I'm really sorry to hear that you're having a frustrating experience with us. Your feedback is important, and I understand how disappointing it can be when things don’t go as expected. We’re always looking to improve, so I’ll pass your comments along to the team. If there’s anything specific you’d like us to address or if you have any questions, please let us know. We're here to help!
Best,
Butlers Bingo
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