Busroute Recensioni 386

I Can never get a response this company tried calling and emailing multiple times no one ever came back to me.

Dephanie made the booking so easy, the driver was helpful and made the journey easy, We will use again

We had two fabulous drivers over the three days and could not have asked for more. Thank you, a great experience from booking to being dropped off. No fuss, mistakes, complicated payment methods topped off with friendly and on time drivers.

Thankyou for your excellent help in transporting our friends to my mother in laws funeral.The driver Ateeq was on time for both journeys and was polite and helpful.Also a big thank you to Jessica for her help and understanding in our booking.I will highly recommend your company.
Regards
Julie

Avoid at All Costs!

I had an absolutely appalling experience with this company and feel compelled to warn others.

I booked a coach and was promised the driver’s details the day before the trip. Despite numerous calls and emails, I received no information. Finally, at the last minute, they claimed the coach had broken down and that they couldn’t provide transportation.

After further investigation, I discovered many reviews describing this as a common occurrence. They quote a very low price and take your money, only to claim at the last minute that the coach has broken down or the driver is unavailable. Then, they offer the option of an external coach, but at double the cost. Most people, desperate by that point, end up paying whatever they demand.

Save yourself the nightmare and book with a reputable, trustworthy service instead.

The bus route drivers and staff were excellent, communicating and adjusting to fit some later changes in our schedule.

We found the buses immaculate, well appointed and operated smartly. I had my doubts as there isn’t a flashy web presence, but the service is excellent. 10/10 would highly recommend especially for my fellow US golf trip groups

What a scam,they asked you to make payment before details being discussed. They promised with all requested. In the End,nothing delivered. Sent a Very Old School Bus with Holes on windscreen, dents on the sides, rusty tyres and unreliable engine. Everything FAILED!!!

We had an amazing driver who so kind and lovely we rang him when we was ready to come back home and was happy to pick us up early would definitely recommend and will absolutely used this company again

We had a very good experience with Busroute, I booked a car to accommodate my Director, his Daughter who has a service dog, a wheelchair and 6 large suitcases and hand luggage. Jessica was incredibly helpful from start to finish, she matched a quote I had received from another company. The driver; Tahir was great, my Directors flight was delayed but Tahir was very reassuring and assured me he would track his flight and arrive in good time. My Director was very happy with the service. I will be using them again in the future for sure. Big thank you to Jessica who was so helpful and communicative.

We used bus route to attend a wedding. The price was very reasonable compared to others. They were on time dropping us off and picking up. The driver was lovely & Wendy who organised this for us was amazing. Will definitely use this company again.

When booking, Wendy was very helpful and accommodating and helped me with my queries and with finding the right bus/price for the travel. All in all, we secured a fantastic value deal. On the day of travel, the driver, Daniel, was wonderful. He was on time and helped us load our luggage, he also kept in good communication the whole time, very happy with the service.

Great trip with great help. Jessica was able to require a minibus for 11 individuals to go to Creamfields (if you have been you know how hectic transport can be). The driver was very kind and not only arrived early but communicated throughout the whole time. Would definitely recommend.

Great service. Thanks for your help

Booked these for company day travelled from Nottingham to Oxford, absolute pleasure, no delays all went without any delays very obliging and a great price, highly recommend would definitely use these again.x thank you Jessica you are a star

If I could have given a zero I would have. The company cancelled the booking with less than 24 hrs notice and have still not refunded me.

Communication was easy at booking and pre travel. Driver was very courteous and punctual. Journey smooth.

Busroute is an amazing company. The customer service I had received was excellent. I would definitely recommend Bus route to my family and friends and will be using it for future travels .

Hi recently used busroute for a trip to blackpool, very happy with the service and price. Jessica was very helpful and explained everything. The driver was very friendly and made us feel comfortable. Definitely recommend and will use again.
Thank you

Outstanding seevices, Neat, clean, tidy and brand new transport. Thank you for making our trip memorable. Thank you Wendy being there for everything

Booked return trip for 15 guests...was told that they would contact me the day before sith drivers details.....was pleasantly surprised that all details came through as promised..
Our driver was rich...a lovely pleasant man .coach was spotless.
Would recommend thus company