Yelp Recensioni 91

This company is nothing more than a scam to rob a small business of needed capital, they report leads that youdo not get, they charge for advertising at a rate that is NEVER agreed to, they DO NOT DO AS THEY ADVERTISE AND SCAM YOU FOR MORE AND MORE MONEY AND EVEN WHEN YOU CANCEL THEY BILL FOR AN ENTIRE MONTH. This is FRAUD plain and simple, promising something, charging for it, and NOT delivering, If I did this I would be in JAIL, why are they allowed to keep stealing from small business under false pretenses. This is going to be reported to the Attorney General for resolution, DO NOT USE THESE FRAUDULENT PEOPLE!!!!

This company thinks they are googles and they act like one. If you pay close attention they are only company on googles platform which you can do same think. Create website and start collecting reviews and other bs. Business owners yelp isn’t google yelp don’t have way to make you money but rob you by selling you hopes. Do your investing only for google if you really need to. Yelp will have negative impact on your business. Lost thousands of dollars with them. All I got back from them rude employee

I signed up for free 1-month business ad trial. I canceled within the month and got charged for ads a couple weeks later. The total was $101, and for what it's worth, it didn't drive any business. After contacting Yelp, they would not refund the charges. What I discovered, was that when you sign up for this trial, you sign up for two services ( Yelp Ads & Upgrade Package) and then have to cancel both of them separately. It's not the most intuitive process to figure out or understand, that the services are not one in the same. Regardless, Yelp was not a good fit for my business and after this experience, I would not recommend them or ever consider using the platform again

Listen up this company has no more ad power than google for free. I spent about $800 in ad money for 2 months and got 0 new customers calls .Ask the rep this, can you prove you got my business any new clients and if not can i get my money back. The answer is no. They are like overseas scammers and anyone working for them should feel proud to legally take money with 0 work done to help the customer.

Stay away from this business! Yelp has deceptive billing practices, they will steel your money and blame it on you and won’t take one once of responsibility. Poor customer service. Do not advertise with Yelp, they aren’t honest will say your getting traffic and leads when your not. The worst company I have ever worked with. Stay away from Yelp Biz they are crooks.

Yelp is impossible to reach. They try to sell you Medicare and health related products. Unreachable, phone numbers that goes straight to pre-recorded scripts with no way to talk to anyone.

They charged me over twice the amount they initially said they would and I got no leads. Yelp is a big scam.

I was lied to by the Yelp Representative. I was signed up for a $350 credit for 1 month of free ads in September. I told them I do not want to spend more than $300 per month. According to their page I still had $194 credit at the end of September. (I found out later that this number is delayed by their billing process.) I found out I was charge for their highest promotion level, and brought it down to $10 per day in September. I couldn't cancel while I had credits, so I kept it open. I was charge over $300 for September ads, and another $311 for October ads, and when I finally cancelled on November 4 , I was charged for my special promotion I didn't know I had another $154, because of 4 days use of that promotion used in November. I was charge over $782 for a free ad campaign. I do not EVER plan on using or recommending Yelp again for any business owner.

My experience with Yelp has been incredibly frustrating and financially draining. I was charged over $600 a month for ads, and when I turned the ads off, the charges didn’t stop—they continued billing me more than $300 monthly for a “premium listing” that was never made clear. Months later, after realizing the charges, I called Yelp to end everything.

Despite that, I was hit with yet another charge—$120—because I “canceled on the 10th,” which they counted as usage for the previous month. That logic makes no sense, and it feels like a deliberate way to squeeze more money out of small business owners.

Yelp’s lack of transparency, confusing billing structure, and continued charges after cancellation make this platform extremely difficult to trust. I wish I had seen other reviews before using them.

ٌYelp advertising is a scam
Be honest with people and do not lie.
Monitor your sales with new customer, and call them to make sure everything is all right with their purchase.
Let them know that you are going to charge them and send them an invoice before withdrawing funds from their account

Yelp was horrible across the board. They did a bait and switch, said they would give me 1 month free ads. They kind of did, then I went and cancelled a few days later, they don't let you know their site is tricky, you have to cancel TWO DIFFERENT parts, you can't just Cancel. They don't show you this or tell you. I ONLY RECEIVED 8 to 10 Spam Calls a day, not 1 lead, not 1 call, text, or email from anyone looking online. Only Spammers trying to sell me SEO. Yelp sent me a bill for $212 and I called 5 or 6 times asking for help, negotiating and they would not budge. They sent my bill to a Collection Agency trying to destroy my credit score. Horrible service, no one seems to have autonomy to do anything. You can't go up the ladder to talk to the right person who will make a good decision to even consider helping. Very Bad Business Practices.

A VERY DECEPTIVE company. Very sad that they would not even consider doing something write and even taking $10 off.
STAY AWAY FROM YELP!! DO NOT ADVERTISE WITH THEM. Go elsewhere.

This company is a complete scam. I signed up for a free marketing campaign and after canceling the campaign I was charged $360 for items that I never used, wanted to use or even knew that I could use. I tried to ask for a refund and they don’t give refunds. Don’t fall for their scams like I did.

False promises and advertising. Do not deliver upon claims of leads and the ROI is abysmal. Closed my credit card So I wouldn't get charged ridiculous prices for a service that was not delivering . They kept calling me after that claiming I had un-paid balance. I'll pay my balance because my credit score and my promise to pay even if I agreed to something I didn't fully comprehend the cost of is on me I guess. But I will forever be negative about my Yelp experience and will be a megaphone to others to not trust Yelp.

When you sign up they give you a $300, promotion, but they are click based. the next month you are charged over $1000.00. Even if you cancel the promotion, they swear they never receive it and they charge your card on file. Do not allow this company to promote your business, You will get no business from them, they however have your money. They are a joke. I received 25 clicks and 2 leads at the glenoak location and 69 visits 5 leads at the texas location and no business. That's a pretty steep cost for wanting business.

Terrible platform to advertise your business. They do nothing to help you gain clients, while charging you for the telemarketers that are seeing your ads and calling about charging you more for seo optimization services. Complete waste of money and time. Don’t get into business with yelp

Reading through the reviews I note that businesses have paid for advertising. Yelp put my former business on their platform for free with no request from me, no authority, no contact, nothing. There were other business pages that did the same. I closed my business and cancelled my ABN in 2022. I spent hours contacting all of these 'advertisers' to get them to remove the listing. As I ran my business from home my address and mobile number are now residential and there is no business. I have tried to contact Yelp several times. Their terms say they dont have to remove it. It was advertised without my permission! I've followed their instructions and downloaded the app, claimed the business and have sent edit submissions to mark it as closed. No action has been taken and they are near impossible to contact. In addition I have asked google to remove it from search results which they denied as it's a business page....I'm still working on this one. Google suggested to make contact with the owner of the website...Yelp! Google is also impossible to contact other than through a contact form. GoogleAds removed my data from THEIR platform so with technology today surely they could have granted my search result request based on matching this. It should be against the law for places like Yelp to go ahead and advertise business pages without authority. I'm sure I'm not alone in this and others have closed their business. Yelp needs to be investigated!

Yelp’s advertising is a complete waste of money for small businesses. Their sales reps are extremely pushy, constantly offering $100–$300 ad credits just to hook you into their overpriced platform. They charge $10–$15 per “lead,” but those same leads are sold to 3–5 other companies—most of which are cold or dead-end inquiries. You’ll spend time responding to people who never reply back.

When you try to cancel, their reps won’t take no for an answer, and if you stand firm, they’ll hang up on you. The quality is terrible, the cost is high, and the return is nonexistent. I do not recommend paying to advertise on Yelp.

I put my business on Yelp and a client left me a 5 star review. They immediately took it down. No explanation except it violated their AI policy. Then every couple weeks they have a sales person call me and try and get me to pay them for better placement. I have told each one that I won’t be paying them any money when they take unsolicited reviews down. They keep calling, nonstop. This is a terrible company.

Yelp put up our business page without our consent or wish, like every one else. They contacted us to sell an ad, promising we "wouldn't pay until we got leads." Yelp then sent what appear to be deliberate false leads (unclear if they are real people on Yelp's direct or indirect payroll, or bots), unqualified leads, and leads for services our company does not provide. We wasted many hours trying to "fix" the problem by updating our settings and doing work on the site. Then, the salesman told us we had a new account manager and every email we sent Yelp about our expensive, time wasting experience was ignored. In a month we got ZERO qualified leads, spent over fifteen hours trying to make their platform work, and were charged nearly $400 when we cancelled the "service." (It is not a service- it a site that extorts small businesses using market position, size, and their ability to manipulate reviews and what customers see.) These people should be out of business in a functioning free market, not giving fat payouts to shareholders.

Yelp is a very strange platform. They allow unverified reviews and make it difficult for business owners to manage their profiles unless they pay for advertising. It creates an unfair system that harms real businesses trying to deliver quality service. Very disappointing.