Order not received, no replies to emails requesting update. 18 days since order and nothing received. Tracking number not tracking. Emailed x2 but no response on either ocassion. Tried live chat o... Leggi di più
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Scopri cosa dicono le persone
My first visit to the Burrows & Hare shop was helped by the friendly staff who made browsing the range of clothes and accessories worth the visit to Oxford on it's own. I didn't find the trousers I... Leggi di più
L'azienda ha risposto
Avoid. Purchased £110 shoes as a gift, they arrived as if they had been used as a football for the past year. Box was beyond unacceptable as a gift. Returned promptly, refunded promptly in fai... Leggi di più
Easy to use website and ordering was simple and fast. One of the items was no longer in stock so B&H called to offer a replacement and to meet the fastest delivery option. This is why we continue to s... Leggi di più
Dettagli dell'azienda
- Negozio di abbigliamento uomo
- Negozio di borse
- Negozio di abbigliamento
- Negozio di accessori di moda
- Profumeria
- Negozio di scarpe
Scritti dall'azienda
Burrows & Hare, men's lifestyle and grooming for a new generation of discerning gentleman. Our vision for every item, is that it be beautifully crafted, built to last and live organically with those who wear it and within its environment.At Burrows & Hare we believe in opting for a higher quality of product, made by skilled and talented people. Through classic styling, quality materials and meticulous finishing, each product becomes timeless, making it a modern classic. Overall, we align our lifestyle philosophy with "buy less but buy better quality goods" it strives towards reducing waste, pollution and misconduct against labour force. Be it in a small way, it honours the craft and product itself.
Informazioni di contatto
Westgate Shopping Centre, , OX1 1TR, Oxford, Regno Unito
- 01865203344
- customerservice@burrowsandhare.co.uk
- burrowsandhare.co.uk
3,4
Nella media
234 recensioni
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Le persone hanno visualizzato anche
Great Products and Company
Great products! Shipping time is manageable and the prices are reasonable for the quality. I highly recommend this retailer and their products!
9 dicembre 2021
Riverside waxed lunch sack
Such a great high quality product from my local brothers in oxford, can not believe the amazing finish and product i now have for my scotch eggs, beer, and sandwiches. Carry on the good work people.
8 dicembre 2021
Still waiting for my items to arrive
Still waiting for my items to arrive, why use Hermes one the worst delivery companies ever
8 dicembre 2021
Excellent customer service and so…
Excellent customer service and so polite and helpful. Love this shop
3 dicembre 2021
Poor
I ordered and paid then you decided the items were out of stock - not good!
Please stop asking me to review items I haven’t received.
29 novembre 2021
Fantastic gear and helpful advice!
28 novembre 2021
Burrows and Hare were great
Burrows and Hare were great, had a hard to find item in stock at a good price and sent the delivery really quickly. Would recommend!
20 novembre 2021
I am been asked to review an order I…
I am been asked to review an order I haven’t had yet
12 novembre 2021
Fabulous offering and terrific service
Fabulous offering and terrific service. Item arrived promptly and well packaged.
Highly recommended.
7 novembre 2021
Fantastic fox flannel trousers
Fantastic fox flannel trousers, good fit & quick delivery.
5 novembre 2021
Excellent service
Excellent service. Really pleased with my purchase. Arrived day after I ordered. Brought as an additional Christmas present for my husband.
29 ottobre 2021
Oxfords hidden secret
The staff are always polite, welcoming and highly knowledgeable on all the excellent stock in-store, designs, potions, etc. The clothing range has to be the best in the city for sustainability! Gorgeous fabrics.
29 ottobre 2021
First class service
First class service. Ordered one day arrived the next and it was free postage. What more could one ask for.
24 ottobre 2021
Fab service and products
18 ottobre 2021
I purchased as a gift and customer…
I purchased as a gift and customer service were super friendly and accomodating to my requests.
14 ottobre 2021
Not super satisfied with the service
Not super satisfied with the service. I ordered early on a Friday morning and got a call on Tuesday the following week to say the item I ordered was actually damaged and couldn't be dispatched. It shouldn't take almost 4 business days to communicate this to a customer. In contrast, my items ordered on Mr Porter at the same time were in my hand on Monday...
A bit disappointing really. Also, it would be better if the 'sold out' items were removed from the website, as it is quite annoying browsing through a list of nice items that you can no longer buy (or are actually damaged and cannot be purchased)! Do you also keep photos in your physical store of sold out items so that customers can feel the frustration of not being able to buy something they like?!
Kind of amateur hour for a supposedly upmarket boutique.
13 ottobre 2021
Great quality and service
Great quality items and great customer service. I’ve purchased several items from Burrows & Hare both for myself and others and have never been disappointed. Great quality and selection. The shop is beautiful and online delivery is quick. Highly recommend.
13 ottobre 2021
No complaints
12 ottobre 2021
Nice products, quick delivery
11 ottobre 2021
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