Lovely representative, Aileen. Got back to me straight away by telephone and was so helpful, answering all my questions with clear, detailed knowledge of all the products. Friendly yet professional... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I have been using burns Active for around 20 years, my dogs love it and always have abundant energy. The dogs are able to search for for extended periods thanks to this food. Service and support was... Leggi di più
Service is 100% orders placed are arranged straight away & they use carriers APC who give Excellent service too. All drivers are polite and carry boxes right to your door. Dog Food from Burns is... Leggi di più
My dog is allergic to poultry so just feed them lamb, fish, beef. Easy right? No! The amount of companies that advertise on the front lamb but when you read the ingredients it starts with 39% chicken!... Leggi di più
Dettagli dell'azienda
Informazioni su Burns Pet Nutrition
Scritti dall'azienda
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Scritti dall'azienda
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Informazioni di contatto
4,7
Eccellente
2538 recensioni
Ha risposto al 40% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My dog is a fussy eater yet loves Burns…
My dog is a fussy eater yet loves Burns food (particularly the biscuits but also the fish with carrot dish)!
Really quick delivery too! Excellent service by all!
27 aprile 2026
Both my dogs thrived on Burns
27 aprile 2026
My best friends doggy dinner!
Have been using Burns wet food since the early 1990s, my dogs love it, three generations of Cairn Terriers have thrived on it. It’s even better now you can subscribe & save, delivery is very quick. Wouldn’t use any other!
27 aprile 2026
Sensitive tummy’s.
Excellent service,really good advice on what dry food would suit my little dogs sensitive tummy ,very nice and respectful people to talk to , would thoroughly recommend them .
27 aprile 2026
Great dog food
Our 3 labs have all been on burns since birth, they all love it, when ever we are out, we always get lots of comments on there shiny coats, even our 9 yr old's coat is very shiny. We always say its the food, burns of course ! Great company to deal with
18 aprile 2026
Easy to order!
Easy to order!
What a great informative website! I found it really easy to use and was so pleased with how quickly my dogs food and new treats arrived. We love Burns food, it is the best food for my dogs and they are always there to answer any food questions I may have.
23 aprile 2026
When I brought up a problem
When I brought up a problem, the staff took it on board, and were very nice.
23 aprile 2026
Excellent service & Excellent food for my dogs
Service is 100% orders placed are arranged straight away & they use carriers APC who give Excellent service too. All drivers are polite and carry boxes right to your door.
Dog Food from Burns is really good.
I would recommend to anyone thinking of purchasing from them.
24 aprile 2026
Delivered very efficiently as always
Delivered very efficiently as always. And my cockapoo won’t starve!
23 aprile 2026
Low fat food for pancreatitis
Thank you for having a low fat wet food ie Wild Fish as well as kibble so could feed her on half and half, as she has Pancreatitis.
Delivery is quick also, usually a couple of days.
21 aprile 2026
This company are one of the best when…
This company are one of the best when it comes to dog food.
16 aprile 2026
Burns food is very good.
8 aprile 2026
Prompt response from Burns
I had a problem with a sack of dry dog kibble which I reported via the website contact form. Customer Service responded far more quickly than I expected and the matter was soon resolved. In Burns defence, this was the first time I have been less than satisfied with their dog food since I started using it 5 or 6 years ago.
22 aprile 2026
Simple to order and very quick delivery…
Simple to order and very quick delivery to our door.
21 aprile 2026
Both my dogs love their Burns meals
Both my dogs love their Burns meals. The 125ml size has loads of tasty goodness - fish or turkey or,chicken,or lamb with rice and vegetables(you can see) in the meals - no freezer needed.Great human grade nutrition for dogs. We have a subscription(easy to pause or cancel) so we never run out. It was originally invented by a vet(Mr Burns) - he knew what he was talking about 🐶🐾
22 aprile 2026
Always delivers on time and quality of…
Always delivers on time and quality of both the dry and the wet food is excellent and worth the value. My dogs have been on reduced diet feed and it allowed her to feel full and lose 2.5kg after putting on weight
15 aprile 2026
Different delivery days
2 packages delivered by 2 different companies on different days. Comkunications not vlear why
13 aprile 2026
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