Absolutely LOVE Burns! My dog was on another popular dog food brand, he was over excited, completely unrelaxed, barked a lot and quite honestly was a bit off his rocker! My lovely groomer recommende... Leggi di più
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Great products & service as usual, very happy & healthy dog who loves his meals. I would highly recommend this company to any dog owner as they have food for every type of dog covering all sorts of... Leggi di più
I used Burns Food many years ago and have tried various other brand, including natural food. I have gone back to Burns as their food is so good, their nutritionists are excellent and very helpful. T... Leggi di più
Always friendly and prompt service. I just had a delay on my deluvery this time - hopefully now resolved with Steve’s help. I find the subscription management system a bit difficult to manage if I w... Leggi di più
Dettagli dell'azienda
Informazioni su Burns Pet Nutrition
Scritti dall'azienda
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Scritti dall'azienda
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Informazioni di contatto
4,7
Eccellente
3K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I had a problem with a couple of bags…
I had a problem with a couple of bags of kibble (not bought directly from Burns but through a third party). Burns responded very quickly, politely and actively, and resolved my issue within a week. I’ve used Burns for 15 years and this was the first time I have ever had an issue.
8 gennaio 2026
All my dogs love it
12 gennaio 2026
Quick response to my email
Have used Burns dog food for quite a while and am very happy with it, but had a problem with the delivery company. When I advised Burns they responded straight away and got onto the company and the delivery arrived.
3 gennaio 2026
Got involved in telephone ordering…
Got involved in telephone ordering system which was not at all clear or straightforward I left several messages before one was responded to although to be fair lady I then spoke to was helpful & pleasant
8 gennaio 2026
Great in every way!
3 gennaio 2026
Getting used to it
Ok, they eat it but a little bit at a time. Takes getting used to it. Being on a higher diet feed it’ll take time but will buy again.
30 dicembre 2025
Excellent service and communication and…
Excellent service and communication and very generous!
7 gennaio 2026
Only food my dog eats
6 gennaio 2026
My puppy had bad diarrhea
My puppy had bad diarrhea, been to vets twice for medication, put my puppy in burns sensitive and within two days could see a massive difference, service was first class
5 gennaio 2026
Brilliant customer service
I’ve fed Burns to my dogs for years but recently I opened a bag that contained quite a lot of broken kibble and dust so I wrote to customer service . I received an immediate response asking for details like batch number ,date and where I’d purchased it which I sent straight back to them.
Burns sent me a replacement bag of kibble within a couple of days . Very good firm to deal with.
24 dicembre 2025
Burns is great try it
I have used. Urns for over 30 years and would not use anything else. Have also recommended Burns to many people
20 dicembre 2025
Signed up with Burns puppy and received…
Signed up with Burns puppy and received a lovely pack of puppy food. I have had no further email regarding their products.
15 agosto 2025
Prompt delivery
Prompt delivery - our dog Bertie was getting very anxious that his stocks were running low for Christmas!
19 dicembre 2025
I’m always pleased when buying dog food…
I’m always pleased when buying dog food from you. Ordering is easy, delivery is reliable, and the quality is consistently excellent. My dog loves it, which makes repeat purchases a no-brainer. Great service every time.
30 novembre 2025
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