Burncoose Nurseries Recensioni 

I've ordered 3 ivys about three weeks ago. They arrived fast and really well packaged. So, I have re-ordered since. Once again 6 ferns arrived in no time and professionally packaged. Healthy, strong plants. The delivery charges are a bit high but the service it worth it.

You went the extra mile to get me one particular plant, and all the plants I've had from you have been great quality. Thank you so much.

This is my second year of purchasing from Burncoose.All of the shrubs planted last year have flourished and the Snow Queen passion flower was simply stunning.
I ordered the Graphite White agapanthus earlier this week.Delivery was exceptionally quick and the plant arrived this morning.Packaging was excellent and the plant already has a healthy looking umbril.

Great experience.
I ordered 4 Phormiums on 8th June 2021 17:47
and they arrived on 11th June 2021 10:05.
The courier - APC - kept in touch and gave a time slot for delivery.
The plants were well packed and look very healthy and well cared for.
So, I've very pleased and will be ordering again.

I ordered 4 plants from Burncoose about 6 weeks ago. The Mahonia was not in good shape when I received it. It had a white mildewy residue on it. I emailed Burncoose to ask advice. They told me to look on the RHS website for how to deal with it. I don't really expect to have to do that with a new plant. It was also not cheap, about £13 I think and small. Anyway I did my best and planted it. It still does not look very healthy, the leaves are black. The Vitex does not look dead but it also does not look very alive. The three main plants, mahonia, cotoneaster and vitex are all quite small for their cost I think. I will not use this company again.

During Spring 2020 and 2021 I have purchased a number of batches of shrubs and herbaceous plants from Burncoose Nurseries. On all occasions I have been very well pleased with the well-grown plants of uniform planting grade. Excellent labeling and careful packing for dispatch to Lincolnshire completed the orders. Additionally the excellent illustrated catalogue
offers an amazing choice to suit all situations.
I am now retired, but I have for many years in my profession as a Horticultural Advisor known Burncoose to be reliable. James Briggs NDH

Disappointing service in a previous order. I was charged immediately although stock did not become available until months later and staff were unapologetic.

This time delivery was quick but plants had seen better days, not really what you would pick yourself.

Last year I purchased a Thalictrum “Hewitts Double”
The plant arrived in a very poor condition, with almost no foliage and very poorly packed. I wrote to the company with the photographs included. I received a very unhelpful letter saying that the plant would be alright. It was not and did not survive the winter, unlike the several other thalictrums I have had for years.
I feel really angry about this company,s attitude andwill never deal with them again.

Clear and comprehensive website.
Quick delivery - 3 days.
Slight damage to plants but otherwise excellent packaging.
Expensive post and packing charge.
Good quality shrubs at reasonable prices.
Perennials very expensive for the size of plants.

Slightly difficult to order through website since they have put an hourly limit on orders to stop themselves from getting overwhelmed. This is a good thing in my opinion, I just saved my basket and put the order in the next morning. Large plant selection, they were packaged nicely, and look to be in excellent condition.
Delivery was incredibly fast. I ordered on Thursday morning, expecting a 2-3 week lead time. Instead I got a delivery tracker email on Friday (which didn't work, but I think that was a problem with APC) and the 8 shrubs arrived the following morning, so around 48 hours.

Excellent service. My 3 pyracantha were shipped promptly and were sent with overnight delivery so that they arrived in perfect condition this morning. The plants appear to be happy and healthy and did not suffer any damage in transit - they were packed with care and arrived with the soil still nice and damp and the leaves glossy and green. Looking forward to watching them grow!

i got my two Gardenia (Cape Jasmine) today and they are absolutely beautiful,fast delivery and super healthy plants. top marks from me:)

I bought a sweet box shrub in the summer, meant to be flowering anytime now and looking it’s best. I followed all the planting instructions and used good quality compost but the leaves started to fall off after just a couple of months. I rang to seek advice and the person was totally disinterested. No offer to replace, or to ask me to try anything. I suggested I’d try it in the back garden they just said ok and made no offer to replace it. Now it is virtually leaf-less. Awful company and having spent a lot of money on my new garden, I can honestly say I wish I’d just bought it off eBay as I get better service there and the plants don’t die in front of my eyes. Do not use them

Recommended to me by a friend, I was searching for a specific plant and had a deal on 3 superb specimens, which I thought were good value for the size and quality. Based on this experience, naturally I would purchase from Burncoose again.

My lovely Viburnum Kilamanjaro Sunrise arrived with several other plants I had ordered. All healthy plants and very well packed. Thank you Burncoose I will certainly be ordering from you again.
Isobel Hill. Lancaster.

I've had two deliveries of plants during the pandemic. All arrived within a week, thoughtfully packaged with strong and healthy plants. Great website search feature to be able to narrow down a plant selection.

My order was delivered and a packing note to say that the remaining plants (most of the order) will follow. Then I received a partial refund with no communication as to the reason. Only on complaining did they say it's out of stock (still in stock on their website). The postage costs are extremely high, especially when only a few plants were delivered. Communication is completely absent. I won't buy from them again.

Have just received a parcel of 3 plants - Fatshedera lizei Variegata, Clianthus puniceus and Lomatia ferruginea at a cost of around £60 including P&P. They were sent by overnight courier.
I have to say the plants are much bigger than expected, in bigger pots than expected, are extremely well grown and healthy and the packing was superb - not a drop of soil in the box (all pots in plastic bags to protect them) and not a leaf out of place.
When you read the reviews of other companies which supply mail order plants such as Thompson and Morgan and Sarah Raven, who seem to be getting very little right, it is great to use a company which sends out the plants swiftly, in great condition and very well packed.
Intend to use again when the other plants I need are back in stock in the autumn and I would recommend Burncoose from my experience.
Also their range of plants, including scarce plants hard to get hold of elsewhere, is second to none.
Well impressed,

They sent out plant Fragrant fountain plant in December and due to the time of year it was bare. We waited till spring and are still waiting now for signs of live. We have sent emails , phone calls but have received no reply from this company. Once they have your money that's it. Please do not use this company they are the worst nursery for plant quality and customer service I have ever used, and we buy lots of plants. There are plenty of nurseries out there which offer excellent service and plants, Burncoose is definitely not one of them.Please do not waste your money with this nursery.

Poor plants sent out, not as described, did not flower, and refused a refund or replacement. The grower not at all helpful was arguementative and sarcastic, complete lack of any customer service.
Stay clear of this grower and buy from a grower who provide's good quality plants and a customer service.