Burncoose Nurseries Recensioni 

229
•
TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

Ordered a eucalyptus nicholii from here and the overall experience was positive. The website feels a bit dated and archaic as a younger user but the plant I received looks incredibly healthy and well... Leggi di più

L'azienda ha risposto

Valutata 2 stelle su 5

Very poor communication - no response to three enquiry emails until you buy something so don't bother to request or query in email as all ignored. Nothing in spam but nice touch. The owner obviously... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I've had several plants from Burncoose since 2021. Everything arrives quickly in pristine condition. Their website is beautifully laid out, easy to find any plant (huge stock), and mercifully free of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been ordering plants from Burncoose for years now. Just received my newest order today and felt I should recommend them to anyone who's a passionate gardener. They have an excellent selection o... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Vivaio all'ingrosso

Scritti dall'azienda

A long-established mail-order plant nursery based in Cornwall that has a huge variety of trees, shrubs and herbaceous perennials. Our phones are manned seven days a week so feel free to call or email on info@burncoose.co.uk


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

229 recensioni

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4,1

Tutte le recensioni

(229)

38 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

eucalyptus nicholii

Ordered a eucalyptus nicholii from here and the overall experience was positive. The website feels a bit dated and archaic as a younger user but the plant I received looks incredibly healthy and well cared for with younger shoots that have clearly been pruned. Lovely stuff!
Packaging was robust and meant the plant was well protected. Shipping was expensive but plant very reasonable. Thanks I shall be back.

14 ottobre 2026
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Risposta di Burncoose Nurseries

Hello, Thank you for the feedback regarding the website. We are always updating the site to keep things fresh. Glad your plant arrived in great condition and very pleased that you will be using us again. Thank you again for your support.

Valutata 2 stelle su 5

Very poor communication

Very poor communication - no response to three enquiry emails until you buy something so don't bother to request or query in email as all ignored. Nothing in spam but nice touch. The owner obviously things he is too important to have anyone respond. I have spent a lot of money with Burncoose. Postage is also very high even by todays cost

9 ottobre 2026
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Risposta di Burncoose Nurseries

Hello Sarah, apologies if you never received an email back from us, maybe this went into your spam folder, as we do reply to ALL emails. It is a very busy season at the moment so everyone is extremely busy and may not be available straight away as we are dealing with 100's of orders everyday.

Valutata 5 stelle su 5

Excellent nursery

Plants received swiftly and in excellent condition, beautifully packed. Website easy to use, communication (ie confirmation of order) very good. Would recommend and will use again myself.

16 settembre 2026
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Valutata 5 stelle su 5

Burncoose has been my "go to" mail…

Burncoose has been my "go to" mail order nursery for decades, the plants are always very good quality, well grown and carefully packed. The occasional loyalty discount offers are very welcome too. An excellent nursery that can't be bettered.

26 agosto 2026
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Risposta di Burncoose Nurseries

Hello Andrew,
Thank you for being such a loyal customer over such an amazing length of time, we must be doing something right!! The team are dedicated and does their best to send out great plants to all our amazing customers and its great to get such fabulous feedback. Thank you again

Valutata 5 stelle su 5

Superb quality and service.

I've had several plants from Burncoose since 2021. Everything arrives quickly in pristine condition. Their website is beautifully laid out, easy to find any plant (huge stock), and mercifully free of the wild hyperbole that seems to be de rigeur for most garden centres these days. In short, a modern nursery with an old fashioned approach for real gardeners rather than the latest fashionable plants and gaudy annuals.

18 agosto 2026
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Risposta di Burncoose Nurseries

Hello Ian,
Thank you so much for such a glowing review. We are incredibly honoured to have you as a customer since 2021. It means a lot that you have taken the time to write a review for the nursery. We look forward to supplying you for many more years to come. Best wishes from all the team at Burncoose.

Valutata 5 stelle su 5

My favourite online nursery

I have been ordering plants from Burncoose for years now. Just received my newest order today and felt I should recommend them to anyone who's a passionate gardener. They have an excellent selection of plants and usually a number of lesser known varieties; they always arrive in excellent health. Plus their website is the best when it comes to information about care and information for each plant. I always look for plants there first. Many thanks for the hard work to all your employees.

7 agosto 2026
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Risposta di Burncoose Nurseries

Hello Sean, thank you for such a kind review. Everyone at Burncoose really appreciates the feed back. We always try our hardest for our lovely, loyal customers and so please that you keep coming back to us. Thank you for recommending us. Many thanks again from the whole Burncoose team.

Valutata 1 stelle su 5

We ordered 3 'Zorro' hydrangeas

We ordered 3 'Zorro' hydrangeas, having purchased healthy blue plants a few years ago from Burncoose after a visit to Caerehays Castle who supply Burncoose. All three arrived a wishy washy pink when this type of hydrangea is famous for its deep blue colour. I feel I have been sold a pup and will not return to Burncoose for further purchases. Buyers should be warned that if they choose 'blue', they might get 'pink' plants! When I rang Burncoose, the chap was unsympathetic and saidthat we should just adjust the Ph of our soil and the plants would turn blue, then firmly put the phone down on me! Adjusting the Ph may or may not work. The fact remains it is unreasonable to sell a plant of a different colour to the one ordered. Watch out buyers!

5 luglio 2026
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Risposta di Burncoose Nurseries

Thank you for your feedback. We are sorry to hear that you were disappointed with your purchase and with your experience when contacting us.
Hydrangea macrophylla varieties such as 'Zorro' are well known for changing flower colour according to soil conditions. In acidic soils they typically produce blue flowers. Blue hydrangeas require acidic soil, typically with a pH between 5.2 and 5.5, to absorb aluminium and produce vibrant blue flowers.
The blue colour in hydrangeas is not solely determined by pH but by the availability of aluminium ions, which react within the plant to form blue pigments. Aluminium is only soluble and accessible to the plant when the soil is acidic. If the soil is too alkaline (pH 7.0 or higher), aluminium becomes unavailable, and flowers turn pink instead of blue. You most certainly were not sold incorrectly.
The plants supplied were Hydrangea 'Zorro', and with suitable soil conditions or treatment, blue flower colour can usually be encouraged over time.
We are sorry if our advice regarding soil pH came across as unsympathetic, as this was intended as horticultural guidance rather than dismissal of your concerns.
Kind Regards

Valutata 5 stelle su 5

Healthy plants, quality suppliers

Healthy & vigorous plants, lovely people, I've had good service over the years... The website may be a bit clunky looking, but it seems to work ok. At heart this is clearly a quality supplier you will learn to trust. Thanks guys 😁

17 luglio 2026
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Risposta di Burncoose Nurseries

Many thanks for taking the time to write a review for us. It really is appreciated. We hope you enjoy your beautiful plants for many years.
With thanks from all the team.

Valutata 5 stelle su 5

Absolutely delighted with my order from…

Absolutely delighted with my order from Burncoose Nurseries! The plants arrived in stunning condition, healthy, vibrant, and clearly cared for. They were exceptionally well packaged, so everything arrived safely without any damage.

Delivery was incredibly fast, which was a lovely surprise. The whole experience, from ordering to receiving the plants, was seamless. I can't wait to shop with Burncoose Nurseries again and would highly recommend them.

1 luglio 2026
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Risposta di Burncoose Nurseries

Thank you Helen, really pleased that you are so happy with your plants. We look forward to seeing you again soon.

Valutata 5 stelle su 5

Exceptional range good quality plants

Ordered online. Very good communication. Exceptional quality healthy plants - well packaged a delivered timeously. A thoroughly professional company.

15 giugno 2026
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Risposta di Burncoose Nurseries

Good Morning Oliver,

Thank you for taking the time to write a review for us. We hope you enjoy your plants for many years to come.

Many Thanks

Valutata 5 stelle su 5

The very best nursery for the quality &…

The very best nursery for the quality & size of the plants, speed of despatch & excellent customer service. I cannot fault them
in any way

12 giugno 2026
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Risposta di Burncoose Nurseries

Hello Jane,

What a great review of our nursery! We really appreciate it and hope to help you again with any further orders in the future.

Kind Regards

Valutata 5 stelle su 5

Excellent quality plants

Excellent quality plants, arrived in very good condition as packed well. Plants were larger than I expected for price.

12 giugno 2026
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Risposta di Burncoose Nurseries

Good Morning Miriam,
So good to hear how please you were with our plants, and always a bonus to get more than you were expecting!

Many thanks

Valutata 5 stelle su 5

Great first experience, thank you Burncoose

First time ordering from Burncoose as I was on the hunt for a Passiflora 'Cooltropics Eia Popeia' and they were the only nursery I could find stocking the plant.

Called customer service for an update on the order as I wasn't sure if the plant had already been dispatched, I didn't catch the name of the person but she was very polite and gave me the tracking details.

The plant arrived in great condition and the packaging was definitely better than some other nurseries I've ordered from. I would happily order again as I can see they stock certain types of rare plants that I can't find in the nurseries more local to me.

Thank you!

8 giugno 2026
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Risposta di Burncoose Nurseries

Hello Syeda,
Thank you so much for taking the time to write such a splendid review of our nursery.
Everyone works incredibly hard to ensure our customers receive the best service and plants we can. We look forward to helping you again in the future.

Valutata 3 stelle su 5

The plant i ordered should have been a…

The plant i ordered should have been a 3 litre pot but was only a 2 litre pot. It was posted promptly and securely packed and arrived in good condition although smaller than expected.

7 giugno 2026
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Risposta di Burncoose Nurseries

Hello Marion, thank you for leaving a review. Our website says the plants come in a 2-3lt pot and there is the guidance photograph next to the pot sizing so you can see what your plant may look like. Obviously this will change dependant on the time of year. Hopefully the plant will soon make up ground and flourish for you.

Valutata 1 stelle su 5

Disappointing - METROSIDEROS carminea…

I ordered a METROSIDEROS carminea 'Ferris Wheel' in October 2025 and it was kept in an unheated greenhouse (in mild Cornwall) over the winter. It seemed fine for most of the winter, but by early May (with the plant now outside) it was looking unhealthy with the leaves all starting to turn a dull-green with shades of brown. They appeared dehydrated, but the compost was kept reasonably moist at all times. the plant is now completely dead. I think it was reasonably well cared for, so I'm at a loss as to why the plant should die in this way unless there was a problem with the roots.

10 ottobre 2025
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Risposta di Burncoose Nurseries

Dear Roger, sorry about the deterioration of the Metrosideros. If you had got in touch with us at the beginning we may have been able to help you. If this should occur again, please send in a photo to the team as soon as possible. Kind Regards

Valutata 5 stelle su 5

Absolutely brilliant

Absolutely brilliant. We have always been wary of online nurserys fearing the plants would be poor or arrive damaged . Ours were superbly packed and arrived in only 3 days in fabulous condition and were really good quality plants . We will be back !

5 giugno 2026
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Risposta di Burncoose Nurseries

Hello Charles,
Thank you so much for the excellent review and the lovely email you sent in. We were all really pleased to hear from you and everyone is very appreciative of your kind words.
We all work incredibly hard at Burncoose and always strive to do the best for our wonderful customers. Many thanks again

Valutata 5 stelle su 5

I have never bought plants online…

I have never bought plants online before that arrive so quickly and so well packaged that they are in perfect condition on arrival.
Great prices as well.
This was already our 3rd order this Spring and we will certainly be ordering again.

4 giugno 2026
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Risposta di Burncoose Nurseries

Many thanks for such a lovely review. Kind Regards form all the team at Burncoose.

Valutata 2 stelle su 5

Couldn't supply plants I ordered

I ordered plants online and they were showing in stock. But after waiting 10days and having no delivery date I phoned the nursery. I was told that the plants could not be provided but they could provide an alternative. However I particularly wanted the variety I ordered, so had no choice but to ask for a full refund. I now have a refund but i had to chase them before I was told they couldn't supply plants. They had my order & money for over 2weeks and didn't inform me of the situation with the order, which they couldn't honour. So mow I'm back to square 1. I'm disappointed with their total lack of customer service.

30 maggio 2026
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Risposta di Burncoose Nurseries

Apologies for the delay Harriet, it is one of our busiest times in the nursery, and I can assure you your money was not 'held onto'. You requested a refund on the 23rd May and you were refunded on the 28th May well within our refund timeframe.

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