I did give a review before I received my items in good faith with this being my third order with this company. I ordered three 50 count or the same wrap and received banana and another flavor I didn’t... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I did give a review before I received my items in good faith with this being my third order with this company. I ordered three 50 count or the same wrap and received banana and another flavor I didn’t... Leggi di più
L'azienda ha risposto
Easy way for me shop direct wants thanks abunch waiting on box double chocolate wraps. Status shipped dates delivery speeds on account create account use promo for discount.
Very simple and easy company to work with, getting verified was easy, and they delivered quickly. My cigars arrived nice and fresh, and they even included a few freebies. Thank you so much, I'm just w... Leggi di più
Key West 1876 Maduro. A quick note of thanks for a job well done. Product was available when others could not deliver. Shipment arrived in reasonable time and well packed. Pricing was competitiv... Leggi di più
Buitrago Cigars is your Cigars, Cigarettes, Ashtray, Humidors Distributor in Florida Thanks so much for visiting our online store. Our team is excited to provide you with an impeccable online shopping experience and remains available to assist at any time. If you have questions, comments or concerns about your order or the content found within this website, please feel free to contact us via telephone or email and one of our experienced team members will get back to you right away. We opened with a mission. A mission to provide you with the best prices, and service possible. We cater all types of clients, Consumers, Convenience Stores, Liquor Stores, Tobacco Shops, and other Cigar Distributors and Wholesalers, so no order is too small or too big and rest assure that you will always get the lowest prices and best service. Our state of the art warehouse and location allow us to not only keep the freshness cigars but access to over 1000 different brands and styles, well have all major brands like Swisher Sweets, Black & Mild, Dutch Masters, Wesport, White Owl, Phillies, Game, Garcia Y Vega, Backwoods and much more.
2500 Nw 79th Ave, 33122, Miami, Stati Uniti
Ha risposto al 11% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great quality and great service and fast shipping
I've done business with JR Cigars for 20 years. I recently ordered 10 cartons, as I always do, cause I don't drive. 2 Months, and 2 days later I received my $600.00 order! I frantically placed an order with Buitrago, and received my initial, and a 2nd order before I got my stuff from JR, AND, it was @ 40% cheaper!!
The product is great, just the time to recieve in the mail took very long
My order and delivery
Customer service and shipping needs to be addressed this is horrible.
I’ve ordered from this site almost weekly. They have a slow shipping service, but I like the product I order and it’s the only place I can find it. However this last time it took over a week with no update at all. I tried multiple ways to cancel my order, or even talk to someone, and I could only get automated emails saying the “team” would respond to me “tomorrow”. Well they never did, waited another 3 days for my order I no longer wanted to finally ship, all while never hearing from customer service. I will never order from them again, and to anyone thinking about it just know there is absolutely 0% of any customer support. Good luck
First I for 2 or 3 shipping and it took almost week or more. Second they're all same favorite. That's another No.
Late delivery last order took over 17 days for me to recieve my package.
Repeat buyer, great prices, usually fast delivery but current order that I ordered last month has yet to ship and there is no way to contact them over the phone and they do not respond to online support requests, are they even still open?
Large inventory and had my cigar choice. Quick shipping and easy to use website. Thank You!
Purchased backwoods from this vendor multiple times and never had any issues. Shipping is super fast and the product is always super fresh.
company has not addressed my issue. Trying to find out a tracking number but customer support is useless
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