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Valutata 4 stelle su 5

Fabulous customer service. Very polite and friendly and ready to help when an order didn’t go to plan. Fast resolution and really happy with the outcome. I’d definitely use this company again. They al... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bubblegum balloons have created various number stacks and balloon garlands for me and all have been incredible. Most recently we were let down by another company 3 hours before a party and bubblegum b... Leggi di più

Valutata 1 stelle su 5

DO NOT ORDER FROM THEM SCAM!!!! I ordered balloons from this company to be delivered to my hotel on Saturday and paid extra for guaranteed delivery. The balloons never arrived, and nobody... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would highly recommend Bubblegum Balloons. I ordered Tuesday for next day delivery but DPD delivered to wrong address. BB sorted a replacement straight away. So helpful.

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di palloncini
  2. Negozio di articoli da regalo

Scritti dall'azienda

Bubblegum Balloons deliver inflated helium-filled balloons via the post. Providing personalised balloon deliveries for all occasions, the balloon-in-a-box service is the perfect way to surprise and delight a loved one.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

427 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Very disappointed

Very disappointed, I ordered a personalised balloon bunch for my triplets 18th birthday & when the box arrived there was just one single balloon. I made contact with customer service & was told that my order had been split on two deliveries? Why you would split a balloon bunch into two deliveries makes no sense. I was told I would receive the second delivery the same day. I paid a premium delivery charge to receive my delivery before midday. I never did receive the promised second delivery.

21 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

10/10

I have ordered balloons from Bubblegum Balloons several times, they’re always delivered promptly and on time, beautiful quality and last ages! Huge variety to choose from too, my go to for birthday surprises!!

27 luglio 2025
Non scritta su invito
Valutata 2 stelle su 5

Proceed with caution

Proceed with caution. I ordered balloons for my children’s birthdays. On the first occasion we were disappointed as the personalisations we had asked for did not materialise despite many emails. The helium stars only stayed inflated for two days even though we had followed instructions. Giving the company a second chance we ordered for another child, The boxes arrived battered with one balloon completely deflated and another large one very limp. We ordered the day before the birthday and as soon as we took delivery we reported the problem by the phone. No help offered over the phone and customer services has an out of office from 3pm. Not until midday the following day did I get a response offering a replacement for just one of the balloons or half the cost as a refund. Too late for a replacement and only received a fraction of the balloon bunch’s total cost. I wouldn’t recommend as I had two birthdays ruined.

20 maggio 2025
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are sorry you have felt let down by our services. As per our correspondence with you we apologised for the condition your parcels arrived in due to the handling by DPD, something we are in talks with to try and improve this for our customers. With regards to the deflated balloon, as per our terms and conditions we are more than happy to compensate for the value of the faulty balloon where a replacement is not suitable. We are sorry for any inconvenience caused to you

Valutata 1 stelle su 5

I’m beyond disappointed

I’m beyond disappointed. I ordered custom balloons for my daughter’s 12th birthday, including her name—something really special for her big day. When I opened it (after she went to sleep), there was only one balloon with the number "2". That’s it.

Her birthday is tomorrow, and the surprise is completely ruined. How can a company mess up such a simple yet meaningful order? Where is the quality control? This is not just a mistake—it’s a total failure that impacted a child’s birthday.

20 maggio 2025
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are very sorry to hear that only part of your order has been delivered by DPD so far. Can you email customerservices@bubblegumballoons.co.uk with your order number so that we can resolve this for you?

Valutata 5 stelle su 5

BEST balloons and customer service

It’s my second time using bubblegum balloons and not only are there arrangements incredible but their customer service is fantastic. I somehow managed to book balloons for the wrong delivery date - I realized only the afternoon before they were meant to be delivered and within 5 mins of phoning them, they had arranged for the balloons to still come the next day! Will 100% use them time and time again!

10 maggio 2025
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are so pleased you were happy with the service you received. 🎈

Valutata 5 stelle su 5

Bubblegum Balloons are Fantastic

Bubblegum Balloons are Fantastic. I ordered some Ballon’s for a gift as my friends have retired.
Was ordered Frid Pm and were delivered Sat Pm.
Brilliant service, answer queries straight away. Delivery driver was very prompt!!
Five Stars all the way. Will definitely use again.
THANKYOU.

26 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing

Amazing! - I ordered some balloons for my daughter - who turned 26! - She cried when she saw the balloons. I had ordered the 7 hearts with a helium balloon with an image of her face on it and the number balloons that had balloon flowers on them. It looked exactly like the image and I couldn't be happier. I paid extra for the delivery which was my choice as I wanted them in the morning and they arrived about 8:30am. Would definitely use again!

23 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

This was my 3rd order and once again…

This was my 3rd order and once again highly recommended
My daughter loved the Martini balloon it was amazing..as usual
Never shop anywhere else for balloons
They are fantastic!!!!!!!!!

8 novembre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we appreciate your repeat custom! We are so pleased you are happy with your orders so far and we look forward to your next one 🎈

Valutata 4 stelle su 5

Really nice balloon

Ordered a balloon for my niece 1st birthday & it came on time & looked lovely!

8 novembre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review! We are so pleased you were happy with your order 🎈

Valutata 4 stelle su 5

Good service

Good service. Timely delivery.

8 novembre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are so pleased you were happy with the service you received. We hope we can supply you with balloons again in the future 🎈

Valutata 5 stelle su 5

Great service

Great service, next day delivery worked like a charm. Would order again!

9 novembre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are pleased you were happy with the service you received. We hope we can supply you with balloons in the future 🎈

Valutata 2 stelle su 5

Very disappointed

Very disappointed. I regularly order helium balloons for my 3 grandchildren for their birthdays. When we received my granddaughter's balloon this week it was already deflated. Contacted company who sent another which arrived today. By the end of the day was already deflating. What a waste if money, worst helium balloon I've received. Won't be using Bubblegum balloons again.
I have since received a refund promptly.

9 novembre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Hello, I am so sorry to hear that the balloons have unfortunately deflated again. If you could please contact our customer service team @customerservices@bubblegumballoons.co.uk we would be more than happy to look into a refund for you. Again we are so sorry about the inconvenience caused.

Valutata 5 stelle su 5

The balloons arrived in

The balloons arrived in. Good time and are of excellent quality. The kids loved them.

30 ottobre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are so pleased you were happy with the service and that the balloons were enjoyed 🎈

Valutata 5 stelle su 5

Beautiful balloons

Beautiful balloons - the kids loved it

1 novembre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are so pleased to balloons were enjoyed 🎈

Valutata 5 stelle su 5

Lovely ballons and great customer…

Lovely ballons and great customer service (prompt and helpful), used them for 3 of my parties and very happy.

2 novembre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and for using us for your occasions so far. We are so pleased you have been happy with the service you have received from the team 🎈

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service! The company were so quick responding to a query and sent a replacement straight away which was of a very high standard.
Thanks so much. Will definitely order again.

1 novembre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are so pleased the team were able to resolve the issue with your order. We appreciate how disappointing it is when orders don't arrive as planned but always happy to resolve the situation the best we can. We look forward to your next order 🎈

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