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Scopri cosa dicono le persone

Valutata 4 stelle su 5

Fabulous customer service. Very polite and friendly and ready to help when an order didn’t go to plan. Fast resolution and really happy with the outcome. I’d definitely use this company again. They al... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Bubblegum balloons have created various number stacks and balloon garlands for me and all have been incredible. Most recently we were let down by another company 3 hours before a party and bubblegum b... Leggi di più

Valutata 1 stelle su 5

DO NOT ORDER FROM THEM SCAM!!!! I ordered balloons from this company to be delivered to my hotel on Saturday and paid extra for guaranteed delivery. The balloons never arrived, and nobody... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I would highly recommend Bubblegum Balloons. I ordered Tuesday for next day delivery but DPD delivered to wrong address. BB sorted a replacement straight away. So helpful.

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di palloncini
  2. Negozio di articoli da regalo

Scritti dall'azienda

Bubblegum Balloons deliver inflated helium-filled balloons via the post. Providing personalised balloon deliveries for all occasions, the balloon-in-a-box service is the perfect way to surprise and delight a loved one.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

427 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great every time!!

I buy Bubblegum balloons every couple of months for my 13 month old granddaughter as she lives away. The joy on her face when she sees them and loves playing. The giraffe she has now is bigger than she is!
Also great customer service as I contacted them for a list of my past orders to her as I'd forgotten! Yes they are pricey but well worth it.

13 ottobre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are so pleased you have been happy with your orders. Thank you for choosing us for your balloon orders 🎈

Valutata 5 stelle su 5

Just AMAZING!

The most helpful team, fast responses and incredible final product. We couldn't be more thankful and will use Bubblegum for all of our balloon needs going forward x

14 ottobre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are so please you have been happy with the service supplied by our team 🎈

Valutata 5 stelle su 5

The best customer service

I bought 2 balloons for my birthday trip away. They arrived on the 3rd all fine, but when we opened them again on the 4th - the ladybug was significantly deflated. I got back in touch with bubblegum to see if there was anything they could do. I'm aware that this problem was slightly out of their control, but they were SO kind about it. A replacement was delivered the following day in time for my actual birthday which was on the Monday. Happy to report both balloons are still going strong a week later! I always use this company for birthday balloons as the quality is exceptional and all the staff I've come in contact with are genuinely caring. Will continue to use them in the future.

4 ottobre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are so pleased the team were able to resolve the issue on your order making sure the balloons were still enjoyed for the occasion intended for 🎈 We look forward to your future orders with us.

Valutata 5 stelle su 5

Thank you for making my 1 year’s…

Thank you for making my 1 year’s daughter birthday special with beautiful balloons 🎈 I had an issue with one of the balloons, but the customer service has resolved it promptly and resend me the balloon. I was really happy with the service and the quality of balloons. My daughter loved playing with them too.

10 ottobre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are so pleased we were able to resolve the issue and you were able to enjoy the balloons as intended. Thank you for using our services and we hope we can assist you when you next require balloons 🎈

Valutata 5 stelle su 5

Great experience and delivery on time

Great experience and delivery on time! Thank you 😊

12 ottobre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Thank you for your review and we are so pleased you were happy with the experience received. We hope we can provide you with balloons in the future 🎈

Valutata 5 stelle su 5

Great stock availability order was out…

Great stock availability order was out of stock in a lot of retailers. Excellent customer service and quick delivery. Thank you will definitely use again 🎈🎈

7 ottobre 2024
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Risposta di Bubblegum Balloons

Thank you for your review and we are so pleased you were happy with the service you received. We look forward to your future orders 🎈

Valutata 1 stelle su 5

Next day delivery failed to arrive

Next day delivery failed to arrive. In fact, still hasn't. TBD on condition.
Website is not very clear on items and add-ons (feels like buying DLC for games).

I'll revised depending on customer service.

9 ottobre 2024
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Risposta di Bubblegum Balloons

Hello, Thank you for you review. Please can you email customerservices@bubblegumballoons.co.uk with your order details so that we can look into this for you?

Valutata 4 stelle su 5

Excellent customer service when dealing with a problem

I would like to edit my previous review based on the customer service I have since received from Bubblegum & the way they handled my complaint.
With this is mind, I am happy to report that they looked into my query & have since taken steps to make the "packages" available clearer which is all I had asked for.
Errors do happen, that's life but when a company deals with this in a professional; manner then I am even happier to recommend them as a business & this is exactly what has happened here.
Thank you Loraine for taking the trouble to contact me directly & spend time looking into my order, I am really happy with the outcome & look forward to placing another order with you soon :) :)

4 ottobre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Hello Lucy thank you for your review and we are sorry regarding the experience received on this occasion. After looking into this for you I was able to see that at the time of you ordering the marketing team were updating the package on the website. We try and be transparent with the packages where you will see all options of the package size available to order, for example supershape on its own, supershape and mini balloons, full package. If a package is unavailable it will still show on the page but will be greyed out and state out of stock. We now understand this wasn't showing at the time of your order and we are sorry that you felt you were mis sold on this order. Please be assured the website is up to date and should be clearer for future orders. Once again please accept our apologies for any inconvenience caused.

Valutata 5 stelle su 5

Six Stars - Superb balloons and great service…

Six Stars - Superb balloons and superb customer service. You are never quite sure how good untried internet purchases will turn out but these balloons were absolutely cracking and the guys here managed to sort a delivery within a one-hour window to get into our venue. brilliant all round. will definitely buy again.

6 ottobre 2024
Non scritta su invito
Valutata 4 stelle su 5

Great balloons

Great balloons. Arrived at a decent time in the day.
But I’d recommend they check how inflated the balloons are as mine arrived with some not inflated properly so they went limp quicker than usual.

5 ottobre 2024
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Risposta di Bubblegum Balloons

Hello, Thank you for you review. Please can you email customerservices@bubblegumballoons.co.uk with your order details so that we can look into this for you?

Valutata 5 stelle su 5

Fabulous customer service.

I had a problem using a previous voucher code and customer services immediately sorted out the issue. The balloons that were received were so pretty and arrived exact when they said they were going to.
I highly recommend Bubblegum Balloons 🎈.

1 ottobre 2024
Non scritta su invito
Valutata 2 stelle su 5

I still haven't received my order so…

I still haven't received my order so it's difficult to review and if it hasn't arrived by tomorrow I have no use for the products. Which is very disappointing. According to the courier they haven't even received the package from Bubblegum yet despite it being 5 days since ordering with Next Day Delivery stated so it doesn't bode well. The range available is really good, hence 2 stars, but not if you can't actually get your hands on it.

6 ottobre 2024
Non scritta su invito
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Risposta di Bubblegum Balloons

Hello Shelly, Thank you for you review. Please can you email customerservices@bubblegumballoons.co.uk with your order details so that we can look into this for you?

Valutata 5 stelle su 5

Bumblegum will be my go to from now on

This was my first time ordering from Bumblegum and I will be ordering again! Wonderful quality, quick informative service and the recipient was delighted. Thank you!

3 ottobre 2024
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Risposta di Bubblegum Balloons

Thank you for your review, we are so pleased you were happy with your first order with us! We look forward to your next order with us 🎈

Valutata 5 stelle su 5

Great Company, Great Service

I used bubblegum balloons for my 60th Birthday party decoration and they did a fantastic job. From original contact with Nish, she was extremely helpful and friendly and always on hand to offer assistance and answer any questions.

On the day the staff who did the installation were great, very helpful and had totally understood my brief and what I wanted and delivered it perfectly.

28 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Got a great service for a last minute delivery required for an office party. Would definitely use the company again!

26 settembre 2024
Non scritta su invito

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